User`s guide

21-0381E v4.7.4
Welcome Report Control Admin Sys Config
Tech-Ref
259
To restart it manually, go to: [Start], (All Programs),
Programs, Startup, and select Guardall Director-
Server Manager. (This can also be found under (e.g.)
C:\Program Files\Guardall Director V4.)
Troubleshooting
Start-up of the Guardall Director-services
(Director server or communications) may be
delayed or blocked in certain situations. If you
suspect this, you can use the Windows "Event
Viewer" to see what's going on.
Locator: [Start], ..Run, .."eventvwr", [OK]. Then, go
to the "Application" node, and double-click error
messages to look for ones pertaining to Director
services (Director server or communications).
Client/Server Access
and Permissions
Licensing
: Client-server operation is
optional, and must be selected though the
license-manager software.
For details on upgrading your licensing, refer to
"Software Activation and Licensing" (previous).
Server Validation Certificates
(V4.72)
Introduction
Beginning with v4.70, the Director software
uses secure IP-based communications
between the server and client PCs. As an
extra measure of security, Director V4.72
allows the use of "certificates" for server
validation with client/server operation.
These can be obtained through your dealer.
Certificate validation occurs whenever
someone (or the communications service)
initiates a connection with the Director server.
You may also be told there is a problem with
the certificate before one has been assigned.
This is normal.
If You Are Prompted about a Certificate Problem
Continue
: To allow logging in--temporarily ignoring
any problem with the server certificate.
Continue, and don't ask me again
: If you will not be
using validation certificates for now. Tip
: This will be
reset when a server certificate is assigned.
Stop
: To abort the login due to a suspect validation
certificate.
Also See: + Client Access (Allowable Client List)
+ Secure IP Communications
Assigning a Certificate to the Director
Server
How to Get Here (Locator)
Select Server Access from the MyTools bar,
or
from the 'tree', select [Management], PC
Access (+), and Server Access.
Steps / On This Screen
- Validation Certificate: This area shows
details on the certificate file that is presently in
effect for this server.
- […]
(Add Certificate): Click this to browse for,
and assign a certificate. (VVC file).
- [X]
(Remove Certificate): Click this to unassign
the certificate that is presently in effect.
Also See (To assign for each Communication
Client):
Client Access (Allowable Client
List)
Tip: This is not needed (does not apply) for
communications client software on the same PC as the
Director-server.
Allowable Client List
In a client/server system, client workstations
are given access to the central database by