User`s guide
250 Guardall Director V4.74 User's Guide 21-0381E v4.7.4
Note: A different "Cyclic-ID" code will appear each
time you open the "H
elp, About" screen. Any of
these numbers can be used for the specific
software application/PC combination.
6) When finished, be sure to place the CD in a
safe place.
Reminder: If is best to perform a
database backup right away. For details, refer to
"Backing Up or Restoring the Database".
Notice: After upgrading, previous database
'backups' may not be supported. Perform a new
database backup right away. For details, refer to
"Backing Up or Restoring the Database".
Note: Your software (single PC, or database
server) will need to be activated as described under
"Software Activation and Licensing" (default
licensing is valid for 90 days only).
Client-server Note: Once the "Cyclic-ID" has been
obtained from all client PCs, this information will
need to be entered at the server (to activate the
client PCs). For details, refer to "Client/Server
Access and Permissions".
Additional Steps/Related Topics
For details on software activation and licensing, setting
up a panel connection, and/or setting up a new system,
skim forward through the topics that follow, carefully
following the steps in any topics that apply to your type
of installation.
If You Need to Transfer the
Database to a Different PC
(i.e., changing the Guardall Director-server PC)
Activation Key and Licensing
If the database is transferred to a different PC,
the 'activation key' (on the back of the PC)
must be transferred with it, and the software
licensing upgrade must be performed on that
PC (after upgrading the software as described
previously/above).
For details on upgrading your software licensing, refer
to "Software Activation and Licensing". {button
,Alink(License, , , )} View Topic
If the communications client
(modem/panel connection) is being
tra
nsferred as well:
Go into each defined "Communications
Pool", and remove all devices (on the left
side of the screen), and then delete all
devices (on the right side of the screen).
Refer to: Communication Pools for System Panels
Ensure the new/replacement modems
and/or "Direct-cable-connections" have
been:
+ Set up under Windows on the new PC,
and;
+ Added through the communications
software, and;
+ Updated in any applicable
"Communication Pools".
Refer to: "New Installation? Try the Wizard!", or
"Panel Connection Overview".
A "Could not make call" or "Serial Cable on COMx not
Available" error is an indication that the items above
have not been dealt with.
Typical Steps:
Notice: This pertains to a typical system (i.e., not using
SQL server). If switching to a SQL-server-managed
installation, the database will be transferred
automatically by the installation program (or DB
generator).
Related Topics
: Advanced Database Features
If upgrading from V4.4 or Newer: In this
case, you need to work from a current 'backup'
(.BAK file) of the existing database, which
must be 'restored' and then converted using
the new software.
Attention: You can upgrade from V4.4 or newer
to the latest. Older software must be upgraded to
V4.6 as an initial step. Director databases V4.4x
or 4.5x will be upgraded in two stages to V4.6,
then to the latest version--automatically. This
process can take quite a while.
1) Perform a backup with the existing
Director software.
QuickRef: Guardall Director-Repair.exe
Backup/Restore [ Backup Database ].
Related Topic
: Backing up or Restoring the
Database
2) Copy the backup (BAK file) to
somewhere on your network, or onto a