User`s guide
100 Guardall Director V4.74 User's Guide 21-0381E v4.7.4
Local user admin. (via keypad) is supported in all
systems, while local system configuration is supported
only in single panel systems set to "Feature Set" 1, 2,
3, or 4.
The "Service PIN" can be changed only through the
Guardall Director software (the value at the panel is
ignored / over-written).
For details on "Master Panel", "Feature-Set", or
"Service PIN", refer to "Account-Wide Panel Settings".
Schedule
- Type: Whether the connection / update is to
occur only once, or as per a rotating schedule
(hourly, daily, or weekly).
On next Call: This pertains to the next time a
connection is initiated. Tip
: This can be set up ahead
of time, allowing a technician at a new site to request
a 'remote update' once the installation is complete.
- Start Date: The date that the communications
session is to occur. (The default is 'today').
- Start Time: The time that the session is to
occur. (The default is 'now/immediate'.)
Client/server Systems: The date and time are as per
the Guardall Director server PC. If this is different
relative to your workstation, you may to need to
compensate. Director-Server PC
: This is the PC that
includes "...Director-Server.exe".
- Quick Update (V4.5): This sets scheduled
updates to trigger 'right-away' (once
communications is available) whenever
changes are pending for users and/or
authorities—rather than waiting until the
scheduled time.
Frequency
- Stay Connected: Guardall Director will
maintain a 'Normal' connection after
transferring or synchronizing settings, to allow
for real-time monitoring (through the
monitoring window), and checking status of
items, or controlling items (through "Control &
Status" in the tree).
Viewing the Status of Previous
Communications Sessions
Tip: The most common reason for a failed
communications session is a faulty physical connection,
or incorrect communications settings. For details on
initially setting up a panel connection, refer to "New
Installation? Try the Wizard!", or "Panel Connection
Overview".
Completed Communications Sessions
The "Communications Completed" screen
shows details on previous (and/or failed) panel
communications sessions (panel updates).
This allows you to check which connections or
update sessions were successful, and/or look
into why a session may have failed.
For details on communications / update sessions that
are either presently active, or scheduled for some time
in the future, see "Activating Communications and
Transferring Panel Settings", previous.
Also See
(V4.4): Another place you can check the
status of a prior communications session is through the
Account Status feature.
Details
: Account Status, Status
Checking Account Status
Event Message
: A single "Comms Panel Fail" message
will be generated if a panel connection is dropped, or at
the beginning of a block of consecutive failed
connection attempts.
Viewing Details on a Previous Update
Session or Attempt
Select Communications from your MyTools
bar, or
click [Communications] in the 'tree',
and select Completed).
Then, use the Grid / Form toolbar-button to
select your preferred view-mode.
Forms view: Details for one communications session at
a time; Grid View
: All current sessions in a list.
Select the desired communications session in
the list.
Tip: In 'forms' view, you can select a session at the
bottom of the form, or use the 'browse' buttons to move
through the list. The status details and other
information will be shown for your selected
communications record.
Each communications session produces multiple
log entries. (Click " " to browse through the
previous few entries to see all information for each
communications session.)
Multi-Account Systems
: In forms view, sessions are
listed in order--regardless of which account they pertain
to. To find a session for a specific account, switch to
Grid view, and locate/select the session (and return to
Forms view if desired).
Note
: Session #1 is the most recent, while the highest
numbered session is the oldest.
If the desired communications session is not listed, this
means that it has not yet started (i.e., scheduled for