Guardall Director User's Guide V4.
Contents Welcome ..................................................................................................................................................... 1 Entering an Area & Disarming the System ............................................................................................. 2 Welcome to Guardall Director................................................................................................................. 3 Start-up and Logging In .......................................
Area Users (Activity, User Count, and APB-Reset) ....................................................... 82 Checking User In/Out Status ..................................................................................................... 84 Checking Status or Controlling Individual Doors........................................................................ 85 Checking Status or Controlling Elevators ..................................................................................
System Configuration............................................................................................................................ 155 Working with Accounts and Folders (Multi-Account Systems)............................................................ 156 Visual Quick-Start .................................................................................................................... 156 After a Multi-Server Login ..........................................................................
Installation and Technical Reference................................................................................................... 241 PC Issues and Software Installation ................................................................................................... 242 Recommended Computer Specifications................................................................................. 242 Serial Port Installation and Set Up ...........................................................................
Copyrights and Trademarks ™ Guardall Director, G-Prox, and Netvision are trademarks of CSG Security Inc. / Sécurité CSG Inc. ™ Pentium is a trademark of Intel Corporation ® Microsoft, Windows, Windows 2000, and Windows XP, are trademarks or registered trademarks of the Microsoft Corporation. © Copyright 2009 CSG Security Inc. / Sécurité CSG Inc. All rights reserved.
vi Guardall Director V4.74 User's Guide 21-0381E v4.7.
Welcome 21-0381E v4.7.
Entering an Area & Disarming the System Reader/Door Mode Area Setting Disarmed (Off) Locked & Card Only Locked & Card+PIN Locked & Card or UID/PIN Present card, open the door Present card, enter PIN open the door Armed & 'Auto Disarm on Valid Token' Armed & 'PINOnly' or 'ID+PIN' Present card, open the door Present card, enter PIN open the door Present card, open the door. Then log into panel and disarm it. Present card, enter PIN open door. Then log into the panel & disarm it.
Entering During the Pre-Arming Cycle: With a scheduled arming, authorized persons entering during the 15 minute pre-arming cycle will be granted access--without interrupting the arming cycle. They would then have to: + Extend the closing time ("work-late"), or + Manually disarm the area once the final prearm countdown begins, or; + Leave before the arming occurs. Welcome to Guardall Director Start-up and Logging In Multiple Instances: Beginning with Director v4.
- Name: A valid operator's name. - Password: The operator's assigned password. Default Operator Name & Password: Operator, 1234 The default login name and password take effect only until changed by a system administrator. To protect against unauthorized access to the software, the default password should be changed right away.
Note: Port 443 must be 'open' on the network for the Director-server. (When Exiting) Exiting, Logging Off, or Changing Operators Shutting Down the Guardall Director Software Logout / Lockout To shut down the Guardall Director software, click the X in the extreme upper-right corner of the Guardall Director screen (or open the File menu, and select Exit). - [Yes]: Logs the present operator out, and shuts down the Guardall Director software. - [No]: Aborts the exit request.
look in any additional tabs that are of interest to you.) Some screens also include the familiar windows ‘scroll-bars’ whenever an item is too large to fit on-screen. The Desktop Your 'Window' to the System The desktop is your interface to the Guardall Director software, providing a familiar Windows 'look and feel', with access to all features and items assigned to you as a Guardall Director operator. The Guardall Director interface can be set as desired by each individual operator.
Resetting the Desktop After moving and resizing areas of the screen, you may wish to reset the desktop to either your last saved settings, or to the initial factory default layout. Last Saved Settings: Click Reset on the toolbar (or open the View menu, and select Desktop Settings, and Reset). Factory-Default Layout: Open the View menu, and select Desktop Settings, and Default).
Other Desktop Choices Tip: You can save your desktop changes at any time: Open the View menu, select Desktop Settings, & Save. Note: You will also be asked if you want to save your changes whenever you logout or exit from the software. Listing Configuration and Control & Status Topics in the Tree "Panel-byPanel": 1) Click your account/site button in the tree. Multi-Account Systems: First select [Account Folders] in the 'tree', and double-click an account.
(Right-Click within the Tree for an Account) - Logical Tree View: 'Toggles' the tree between listing all topics for an account () versus listing the topics separately for each system panel (by panel group). Note: This setting mostly pertains to the "Control & Status", and "Configuration" topics. ("View" menu when a Configuration or Control & Status Topic is Selected in the Tree) (This is available only when "Logical Tree View" is in effect.
10 Guardall Director V4.74 User's Guide 21-0381E v4.7.
Running Reports, and Monitoring System Activity 21-0381E v4.7.
Time-and-Attendance Reporting In/Out Status Tracking: This feature requires "User In/Out Status Tracking" to be enabled. Related Setting: YourAccount, Account Information, Setup (tab), "Enable User In/Out Status for this Account" Time and Attendance Reports Cardholder time and attendance reporting allows generating reports pertaining to the presence (roll-call), tardiness, number of hours at work, etc. for users pertaining to a specific account.
For details on viewing and printing displayed reports, refer to "Working with the Report Viewer". Reports Time and Attendance If Printing an Attendance Report To print a report without viewing it first: Select the type of report and other criteria as usual, and select Printer as the destination. Then, select Run, and click OK when the 'Print' screen appears. Tip: To select a different printer click Printer, and make your selection from the 'Print Setup' screen that appears.
Exception: With "Relaxed Interval", only persons absent for the whole day are listed (if two intervals, both will be reported the same). - Arrival/Departure: The time of the first arrival and last departure for all persons present on each day covered by the report. - Early Departure: Persons who left before the end of one or more time intervals of the required-attendance period.
will appear in the report-viewer window for viewing and/or printing. For details on viewing and printing displayed reports, refer to "Working with the Report Viewer". - [Run]: This runs the report based on your selected criteria. Additional screens will appear depending on your selections (such as the printer selection form, report viewer, etc.). Then, drag the interval and/or its end-points to the desired location.
Pick-Lists (bottom of the Form) Reports Time and Attendance Attendance Period - Attendance Period (bottom of form): This is where you select an attendance period to view or edit.
Roll-Call Reports (v4.61) In/Out Status Tracking: This feature requires "User In/Out Status Tracking" to be enabled. Related Setting: YourAccount, Account Information, Setup (tab), "Enable User In/Out Status for this Account" An instant roll-call feature has been added to the status toolbar. This sends a roll-call report for your monitored account to your default Windows printer. (The report will list persons on an area-byarea basis.
If Printing an Activity Report Reports Activity To print a report without viewing it first: Select the type of report and other criteria as usual, and select Printer as the destination. Then, select Run, and click OK when the 'Print' screen appears. Tip: To select a different printer click Printer, and make your selection from the 'Print Setup' screen that appears. To view a report before printing: Select the type of report and other criteria as usual, and select 'Screen' as the destination.
Note: Reports cannot be filtered on multi-line fields. Be sure to make your selection with this in mind. Show on Resolution: This lets you have the list include events depending on whether or not they have been 'resolved' (i.e., dealt-with). "All": This shows all events--including ones not associated with the comment/resolution feature. For details on resolving events, refer to "Dealing with Alarms (Comment / Resolve)" in the section on monitoring activity (previous).
Running a Guard Tour Report 1) Select Guard Tour Report from your MyTools bar, or click [Reports] in the 'tree', and select Guard Tour. 2) Multi-Account Systems: Select the desired account near the centre of the screen. Tip: This option appears only if you didn't already have an account 'open' in the tree. 3) Select the date/time range to be covered by the report (under "From" and "To"). and select 'Screen' as the destination. Then, click Run.
Event Period - From and To (date and time): The beginning and end date from the event log to be checked for guard-tour events. Reports Guard Tour Tip: You can change the dates manually, or click the arrow to access a pop-up calendar. To set the times, click within the 'hours' or 'minutes', and use the up/down arrow keys. Event Type - The various guard tour events to be included in the report (the guard arriving late, etc.). Select the ones that you want included).
Reporting on User Access Authorities (by Area, Door, or Floor) User Access Reports User-access reports provide a list of the persons with authority to access a specific area, door, or floor on specific weekdays and times. You can also list: Cards that have expired; Cards that will expire in the future (selectable date-range); Cards that have not been used since a specific date; Cards identified as being 'Lost'.
Reports User Access Report Type - Select the type of information to be included in your report. User Access to Area/Door/Floor: This lists users/cards that have access to a specific area, door, or floor during selected days and times. Expired Cards: This lists cards that are presently expired, or that will expire in the future (per your selections). Tip: You can change the date numerals manually, or click the arrows to access pop-up calendars.
name each time to avoid overwriting previous reports. - [Reset]: This provides a quick way to reset/clear the "Search for" criteria and other selections on the form. - [Load Archived Report]: This allows browsing for, and opening a previously saved reportarchive (not for use with text files). The report will appear in the report-viewer window for viewing and/or printing. For details on viewing and printing displayed reports, refer to "Working with the Report Viewer".
screen, set the location and filename Reports Users; as desired, and click Save when finished. Then click Run. Reports Panel Configuration Tip: The report will be saved as a 'commadelimited' text file that can be manipulated with another program as desired. Viewing/Printing a Previously Saved Report-Archive Select the desired type of report as described previously ("Users", or "Panel Configuration").
Running an Audit Report (Remaining Buttons) - [File...]: This allows changing the location and file-name for a report being saved for future viewing, printing, etc. Tip: Use a different name each time to avoid overwriting previous reports. - [Reset]: This provides a quick way to reset/clear all selected items on the screen. - [Load Archived Report]: This allows browsing for, and opening a previously saved reportarchive (not for use with text files).
Reports Audit Report Viewing/Printing a Previously Saved Audit Report-Archive Select Audit Report from your MyTools bar, or click [Reports] in the 'tree', and select Audit Report. Then, click [Load archived report] at the bottom of the form. In the next screen, locate and select the desired archived report (.raf), and click Open (or simply double-click the file). For details on viewing and printing displayed reports, refer to "Working with the Report Viewer".
Report Destination / Output To - Screen: This has the report sent to the 'Report Viewer' window for viewing and/or printing desired pages; - Printer: This allows selecting a printer and page-range, etc., and printing the report (without viewing it first); - Text File: This has the report saved as a 'comma-delimited' text file for manipulation with another program. Allows you to change the location and/or filename if desired.
To view a report before printing: Reports Panel Diagnostic Select the type of report and other criteria as usual, and select 'Screen' as the destination. Then, click Run. For details on viewing and printing displayed reports, refer to "Working with the Report Viewer". If Exporting an Activity Report as a File (Archive/Text File/Report Emulation File) Select the type of report and other criteria as usual, and the desired filetype as the 'destination'. Then, click [File...].
- Report Emulation Text File: This has the report saved as a formatted text file for viewing, printing, or editing with a text editor or word processor. Allows you to change the location and/or filename if desired. - Archive: This has the report saved as a viewable archived report for viewing or printing at a later time. Allows you to change the location and/or filename if desired. (Remaining Buttons) - [File...
(Report Viewer Toolbar) When Viewing a Report - Print (printer symbol): This allows selecting and/or setting up a printer, and printing either the whole report, or a specific range of pages. - Pre-set Magnifications (page symbols): These selections allow viewing an entire page at a time, or the page width, or viewing each page actual-size (100% magnification); - Zoom (xx%): This area shows the present magnification level for the displayed report, and allows entering a different value.
The panel's built-in dialler ('Bell 103', 300 baud modem), and/or; An "IP" connection (LAN/WAN--if v3.3 panel & software), or; A high-security Mark 7 / DVACS connection (Canada). The monitoring window shows the alarms and activity messages for the account selected in the tree (double-click an account to select). Tip: Alarms typically appear with a red box next to them (click the red box to open a "Notes" window). Events with a camera symbol on the left are “Video Events”. (Details to follow/below.
Tip: Your selected account will remain 'open' (e.g., for the event monitoring window) until you select [Account Folders] or [Management] in the 'tree'. Selecting an account is typically not required for a single-account system (single account license and/or operators without authority to edit account folders). Connecting to the Associated Panel(s), An Overview: For the latest up-to-date messages, you must be connected with the associated panel(s).
If you wish to print activity messages, refer to "Reporting on System & Personnel Activity. When alarms occur, ensure they are not ignored. Be sure to dispatch someone to deal with any conditions that require attention. Note: Sounds may be associated with alarm messages. (The default for alarms that require resolution is your PC's "exclamation" sound--as set through the Windows controlpanel.
TechTip: Alarms and events can be set as 'resolvable' or not (i.e., whether or not the comment/resolution screen will be available). For details, refer to the configuration topic: "Customizing How Events are Displayed".
Note: This button becomes available once the filtering changes have been saved (e.g., exit, then return to this screen). Related Topic(s): Scheduled Event Filtering for Operators; Operator Permissions (Click the Coloured Box for an Alarm Message) [More] / [Hide] - Filter on Item: For events pertaining to a specific person or door, etc., select the desired item here.
camera symbol on the left in the event monitoring window. When Messages Cannot be Transmitted to the Guardall Director Software DVR Types: Supported video servers include: NetVision (V2.1 or V2.2 and newer) Yes (via "Visual Director") If the Guardall Director software is not connected with the specific panel, messages are not transmitted, and each individual panel will retain up to 65,536 of the latest events that occurred. Exception: Remote (dial-up) panels with their own dedicated external modem (i.e.
- Vertical Slider bar on the right: This indicates your relative position within the recorded video during playback. For recordings associated with a video event, a dark band will show when the triggering event occurred within the recording. (Click the Camera Symbol for a Video-Event Alarm Message) Tip: This is used as the default starting location for playback. - (Play Previous Clip): Plays the video recording saved immediately prior to the present one (at the NetVision PC).
any of the selected door(s). The last 1, 4, or 9 entrant's photos can be displayed. The photo can then be used to verify each entrant's identity. This can be done locally-such as by an attendant in a reception area, or remotely through a camera on a map. This feature is configurable separately for each operator (as described in a following section/below). This pertains to the photo associated with each card/person in the "Users" screen. For details, see "The Photo-Badging Option".
This screen shows the last 1, 4, or 9 persons who gained entry (or were denied access) at a door that you selected for photo-verification. View (menu) Photo Verification Show (or when a person enters at the specific door) The photo window is cleared each time you change settings for this feature, and when you select anything outside of the specific account.
View (menu) Photo Verification Customize Setting up This Feature Each operator can set the photoverification feature to suit their preferences. Authorities: This feature is available to all operators. Steps: 1) Multi-Account Systems: Ensure you are 'in' the desired account. (Click [Account Folders] in the 'tree', and double-click the specific account.) 2) From the View menu, select Photo Verification Customize. 3) selecting the door(s) to be associated with photo-verification.
Guard-Tours: Monitoring Connecting to the Associated Panel(s), An Overview: Introduction to Guard Tours 1) See if you're already connected by checking the status bar at the bottom of the monitoring window. Multi-account systems: Ensure your desired account is selected (click [Account Folders] in the tree, and then double-click the specific account).
In forms view, you can select a 'tour' at the bottom of the window, or right-click the form and select Find to search for a guard-tour by name (or the 1st few characters--e.g., nam*). Refer to the selection-descriptions for this screen while monitoring the specific guard tour. Be sure to dispatch someone promptly if the need arises.
- Monitor Tour (bottom of form): This is where you select an active guard tour to view its progress/status. This area shows the name of the guard tour (as defined under "Guard Tour"); - General: This area shows the 'tour' being monitored, plus the name of the guard (user), and the defined action to occur if the guard is late or absent at any of the stations (checkpoints).
----------------------------------------------- Right-click screen, and select "Start Tour" (Add New) - Guard Tour: This is where you select a (previously defined) guard tour to begin monitoring; - Start Point: This allows starting the tour at any station / checkpoint (select the station that the guard will begin with). Notes: For the station selected as the 'Starting Point', the min/max times are relative to the tour activation time (i.e., when you click OK).
Multi-Account Systems: First select [Account Folders] in the 'tree', and doubleclick the desired account. Guard Tours Then, choose the desired guard-tour at the bottom of the window. Tip: You can also use the 'Find' and 'Find Next' buttons (binoculars) to search by name st (or 1 few characters--e.g., nam*). Now, refer to the selectiondescriptions for this screen while viewing or changing settings as desired.
After changing the position of any stations (checkpoints) in a guard-tour, be sure to always re-check the min/max time values. (To change the times, select the item in the guard-tour, click [Edit], and make your desired changes, clicking [Ok] when finished.
48 Guardall Director V4.74 User's Guide 21-0381E v4.7.
Checking Status and Controlling Items 21-0381E v4.7.
Maps and Video (Visual Monitoring & Status/Control) Connecting to the Associated Panel(s), An Overview: Tip: If you will only be viewing or controlling cameras, you do not need to initiate a panel connection (i.e., you can skip these steps). Status and Control Using Visual Director Welcome to Visual Director (Map/Camera Views) Beginning with V4.0, Guardall Director includes a customizable visual interface for viewing live cameras, monitoring alarms, and controlling items. We call this "Visual Director".
Accessing This Feature (Visual Director) The 'Views' Toolbar See if you're already connected with the panel(s) by checking the status bar at the bottom of the monitoring window. Multi-Account Systems: First select [Account Folders] in the 'tree', and double-click the desired account. The "Views" toolbar provides access to all map/camera views that are presently set up. To show or hide the view-name text in the toolbar: Right-click within the title-bar, and select "Show Button Captions".
Zooming in or out on a map: Click Control & Status Panel Control & Status the desired map, then use one of Visual Director these methods: Use your mouse scroll wheel, or; Use the (+) / ( - ) (magnifying glass) buttons at the bottom, or; Use the 'slider bar' on the right edge of the screen, or; Right-click a blank portion of the map. Then, select Zoom, and your desired action. To move around (scroll) within a map, you have 3 choices. (1st click the desired map.
- (+) / ( - ) (magnifying glass symbols) and the 'slider bar' on the right edge of the screen: These allow zooming in or out Area and Device Status (Mouse hovered over an item) on a selected map. To show or Hide the Slider Bar: Right-click a blank area on the map. Then select "View", and "Show Zoom Slider" from the pop-up menu. Viewing the Status of an Area or Device Open the applicable "View", and (locate) and select the desired device (Details: Previous/above).
Common Commands--All Items Controlling an Area or Device Open the applicable "View", and (locate) and (Details: select the desired device Previous/above). Then, right-click the device and select your desired action from the pop-up menu. Jumping to the Control & Status Form: Right-click the area or device and select "Switch to Control & Status Screen for this Item" from the pop-up menu. Dealing with Alarms When an alarm occurs, always verify what caused it.
- Momentary Normal Unlock: This unlocks the door for a duration equal to the standard "unlock duration". This is the same as someone gaining entry with an access card or token. - Momentary Extended Unlock: This unlocks the door for a duration equal to the "extended unlock duration". This is the same as a user who is set for "extended unlock/challenged" gaining entry with an access card or token. - Pending Unlock: This is an unlock command that waits for one person to enter the facility at the specific door.
When working in a 'view' that contains a camera-image, a small button in the bottomleft corner will provide access to the video toolbar. To use this feature, refer to the itemdescriptions for the video toolbar, plus the sections that follow. Initial Set Up: PTZ cameras must be identified and properly set up. Details: Step 1b: Define Cameras (under "Initial Set Up of: Views, Maps, Cameras", to follow). User Permissions: Only one person can control a specific PTZ camera (COM port) at a time.
- For cameras that support pan-tilt-zoom (PTZ) control, your mouse cursor will change to indicate different pan-tiltzoom directions as you move around the camera-view. (Click, or click-and- Then hover over the Camera-Image hold with the mouse indicating the desired action.) To zoom out: Right-click-and-hold near the centre of the screen (magnifying glass). - Adjust PTZ Speed: After clicking "Start PTZ", an additional button will appear on the right which allows opening the PTZ speed control.
3) Click the down-arrow on the right to open the list and make your selection. For more information, refer to the item-descriptions for this screen. - This screen allows setting the maximum displayed image-size for the camera being viewed. - X: This closes the image-size control, and returns you to the camera-image. Adjusting Camera Quality for your Connection/Bandwidth Various camera-Image quality settings are provided to allow for slower connection speeds and reduced-bandwidth applications.
- Interval: Sets the duration between Tools (menu) Options (Visual Director ) camera image requests--in milliseconds (1000 = 1 frame per second). - Quality: Sets the relative amount of video detail to be included in non-key frames. Also see "Key Rate", to follow. - Data Rate: This is a bandwidth control property that determines the maximum video data transmission rate. (Defaults: Low = 56, Medium = 220, High = 3000).
You must have an available connection to a network, the internet, or "dial-up networking" to allow connecting with the capture station; Visual Director Customize Views Maps - [Add]: Allows identifying a new map image; Note: Scalable graphics work best (EMF, WMF), and are recommended--especially for more detailed maps. (And the capture station PC and software must be running.) - [Delete]: Allows deleting an existing map from the list.
Step 1b: Define Cameras Cameras need to be identified before they can be displayed by the Director software. Topic Locator: MyTools Bar: Customize Views, (login with a user name & ID if needed), select Cameras . In the Tree: Click your site/account button in the tree, open Control & Status, and Panel Control & Status (click the "+"), and login with your user ID and PIN if prompted for this. Then, select: "Visual Director" (click the "+"), Customize Views, Cameras. the capture station IP address).
- Server Name or IP: This is the IP address (or PC name) of the specific Netvision capture station; Tip: This can be an IP address, or a name (FQDN). Contact your IT rep. for assistance if needed. Note: To view cameras, a connection must be available. If unsure, go to a command prompt and try 'pinging' the IP address.
Camera-View. Then, set the name as desired (see the name description Visual Director Customize Views Camera-Views for details). - [Add]: Allows creating a new camera-view. - [Delete]: Allows deleting an existing camera-view. After Right-clicking an Existing Camera-View in the List Step 2: Set up Views "Views" are definable layouts for maps and camera images. These must be set up to allow viewing maps and/or cameras.
- View (bottom of the form): This allows selecting an existing 'View' (or select "New View" to set up a new one). Visual Director Customize Views On This Form - Name: This is a description for the displayed map/camera view; - Style: This is a basic layout style for the displayed map/camera view (the centre of the screen will change per your selection); Maps , Cameras , and Camera-Views These 'tabs' show a list of the presently defined Maps and Cameras. Click-and-drag items to the desired location.
This screen shows your selected view with its associated maps and cameras, along with the areas and devices that have been placed on each map (so far). Visual Director Customize Maps To select (or search for) a desired 'view', see step 2 (previous/above). Navigating: You can enlarge (double-click), and zoom/scroll within maps as desired.
Multi-Account Systems: First select [Account Folders] in the 'tree', and double-click the desired account. Then, right-click the item (door or sensor), and select Advanced Camera Settings from the pop-up menu. Now, refer to the details for this screen while viewing or changing settings as desired. Visual Director Customize Maps (right-click an item) Advanced Camera Settings - Camera View: A previously-defined placeholder that determines where the camera image will appear.
provides a quick way to view the details for each item. Items to be available under Control & Status depend on the authorities associated with the user ID and PIN entered when logging into "Control & Status". If you were not asked to enter a user ID and PIN, then one has been set up for automatic entry in your operator settings. For details, refer to the section on "Operators".
Note: If the status window appears blank, or unavailable (items are grey in colour), this means you are not connected with the specific panel or account. To initiate a connection, refer to "Connecting to the Associated Panel(s), An Overview" (previous/above). Automatic Login: To set the 'login' to occur automatically for a specific operator, refer to the section on "Operators".
button is flashing, this indicates that an ACfailure is in effect at the panel. Monitor (from the Status Toolbar) - Monitor: This allows selecting the account to be monitored by the status toolbar (for the operator who is presently logged in). (If you change this, you can save your changes by opening the View menu, selecting Desktop Settings, and then Save). The toolbar is active only when the Guardall Director software is connected with the associated panel(s).
For details, refer to "Connecting to the Associated Panel(s), An Overview" (under "Checking Status & Controlling Items", previous). Control & Status Panel Control & Status System (Date/Time Portion) ------------------------- Then, select Control & Status System from the MyTools bar, or select System under Control & Status in the 'tree'. Using the Tree: Click your site/account button in the tree, and open Control & Status, and Panel Control & Status (click the "+" beside each topic).
Control & Status Panel Control & Status System (Antipassback) Resetting Users' Antipassback Status Antipassback (APB): A feature that blocks individual cards from being used to: + Re-enter the same area, or; + Re-enter the facility from 'outside', and/or; + (Optional): Enter other areas; …Unless they are recorded as exiting first-i.e., each person must use their card/token at every reader they encounter (that is set to "Detect Antipassback"). Tip: This helps to protect against unauthorized card usage.
Alternative: You can also set the 'tree' to list status topics on a panel-by-panel basis. For details, refer to "Other Desktop Choices". Control & Status Panel Control & Status System [Clear User Lockout] Anti-Passback - [Anti-Passback Reset]: This opens a small screen that allows resetting the antipassback status for a single user, or all users for doors associated with selected panel(s).
Control & Status Panel Control & Status System ("Get System Status" portion) Checking System Status (Remote Diagnostics) Remote Diagnostics This feature allows you to check the status of a number of hardware and communications aspects of a panel. Attention: This feature is supported for xL panels only (narrow rectangular mainboard). Tip: You can also run reports based on previous status/diagnostic sessions.
----------------------------------------------- On This Screen: This shows various physical status aspects for the specific panel. - [Print]: This allows printing the onscreen diagnostic data. Control & Status Panel Control & Status System [Get System Status] Tip: A print-setup screen will appear— allowing you to select a printer, and set up the print-job as desired. - [OK]: This saves the on-screen data (internally), and closes the Remote Diagnostics screen.
Alternative: You can also click Trouble on the status toolbar. Login with your user ID and PIN if prompted for this. Control & Status Panel Control & Status System Equipment Panel Groups and Panels: Open your specific panel group and panel if these are listed in the 'tree'. Tip: The 'tree' can be set to show Control & Status topics in a single list (logical tree view), or on a panel-by-panel basis. For details, refer to "Other Desktop Choices".
Initiate a Connection, and Access Control & Status Panel Control & Status this Topic System Power See if you're already connected with the panel(s) by checking the status bar at the bottom of the monitoring window. Multi-Account Systems: First select [Account Folders] in the 'tree', and doubleclick the desired account. If not presently connected, initiate a connection with the desired panel(s). For details, refer to "Connecting to the Associated Panel(s), An Overview" (<<).
Initiate a Connection, and Access Control & Status Panel Control & Status this Topic System Equipment Modules See if you're already connected with the panel(s) by checking the status bar at the bottom of the monitoring window. Multi-Account Systems: First select [Account Folders] in the 'tree', and doubleclick the desired account. If not presently connected, initiate a connection with the desired panel(s).
Control & Status Panel Control & Status Suite Security Checking Status or Controlling a Suite Security System Status of an Apartment/Suite or Facility The 'Suite Security' status screen shows the status of various items pertaining to each apartment or facility associated with a suite-security keypad, and allows silencing a suite keypad alarm, or changing a suite/facility arming level (V4.31).
Notes: Since each keypad typically pertains to a separate, privately-owned dwelling, any arming changes should typically be coordinated with the occupant. Prior to v4.31, these buttons were 'displayonly'. This feature requires panel firmware 4.25, and 'Panel Control & Status' operator permission. Control & Status Panel Control & Status Suite Security Diagnostics - Alarms: This area shows any alarms for the suite/facility (fire, tripped sensors, or someone tampering with the keypad).
they log into 'Control & Status' as a user with the authority to perform the specific tasks. Also See ( V4.0): + Visual Status and Control (Maps and Cameras) + To connect: "New Installation? Try the Wizard" Initiate a Connection, and Access this Topic See if you're already connected with the panel(s) by checking the status bar at the bottom of the monitoring window. Multi-Account Systems: First select [Account Folders] in the 'tree', and double-click the desired account.
Controlling all Doors in a Specific Area Control & Status Panel Control & Status Areas Tip: Reader commands pertain to the readers that allow entering the selected area. Ensure you are in the 'Forms' view (click Form on the toolbar); Select the desired area (bottom of window); Use one of the four buttons in the centre of the screen to select your desired action. Refer to the selection-descriptions if you'd like more information. (And wait while the changes take effect).
- Schedule-Related Items (visible only for a scheduled area): This shows schedule-related status topics, and provides buttons to set/delay the closing time [Work Late], or [Suspend] (or Resume) the schedule (if you have the authority). - Door Reader Commands for all Doors of the Area (3 buttons across the middle): Allows controlling all doors in the selected area (if you have the authority). [Lock All Doors]: This locks / re-locks all doors pertaining to the selected area (i.e.
- Area (bottom of form): This is where you select an area to view its status or control items. This shows a reference number assigned by the system, plus the name/description of the area as defined under 'Configuration'. Control & Status Panel Control & Status Areas Area Users Status - Activity in Area: Whether or activity has occurred in the specific area. (This is based on users entering or leaving the area, and/or a custom 'Activity Monitor' input point being tripped.
- Reset Count to Zero: This resets the area user-count to zero (regardless of what the present 'minimum' value is); - Reset Count to Minimum: This resets the area user-count to the present 'minimum' value (as shown in blue). This is the maximum number of users that can be in the area for it to still be considered 'empty'; - Reset Count to Maximum: This resets the area user-count to the present 'maximum' value (as shown in blue).
This feature operates in 'real-time', showing the new area and time whenever a person is granted access (for panels that are presently communicating with the Guardall Director software). Note: This feature requires entry and exit readers on all doors used to enter and exit from the facility, and every person must use their access card/token when entering or leaving the building. Persons last reported as 'In', but with no card activity for 24 hours will be set as 'Out'.
Elevator Readers: Door control does not apply to readers in elevator (lift) cabs. To control an elevator and/or its associated reader, refer to "Checking Status or Controlling Elevators". Permissions/Authorities: This feature can be used by operators with "Control and Status" permission, when they log into 'Control & Status' as a user with the authority to control the specific items. Also See ( V4.
- Door (bottom of form): This is where you select a door to view its status or issue commands. This shows a reference number assigned by the system, plus the name/description of the door as defined under 'Configuration'. Control & Status Panel Control & Status Doors If some Door numbers are missing: Elevator and door numbering is shared (1 32), but the elevators will not be listed here.
or remove access-control for all floors or individual floors--as accessed from a specific elevator (lift) cab. Permissions/Authorities: This feature can be used by operators with "Control and Status" permission, when logged into 'Control & Status' as a user who has "door command" authority, and will affect only the floors they have the authority to access. Tip: You can also secure or desecure floors as accessed from all elevator (lift) cabs. For details, refer to "Viewing Status or Controlling Floors".
To change the reader access requirements or operating characteristics, refer to the "Reader 1 in Area X" selections. Control & Status Panel Control & Status Elevators To apply or remove access-control (secure or desecure) for an individual floor--as accessed from a specific cab, refer to the "Elevator Floor Status" selections. In 'Grid' view, use the small button to the right of your desired topic to select a command.
Checking Status or Controlling Floors Multi-Account Systems: First select [Account Folders] in the 'tree', and double-click the desired account. Floor Status and Control For details, refer to "Connecting to the Associated Panel(s), An Overview" (under "Checking Status & Controlling Items", previous). If not presently connected, initiate a connection with the desired panel(s).
To apply or remove access-control for (i.e., secure or desecure) an individual floor--as accessed from all elevator (lift) cabs, refer to the "Floor and Elevator Status" selections. Control & Status Panel Control & Status Floors If commands or button(s) are not available, this means you do not have the authority to control elevators. Elevators and/or specific floors can be set to desecure and resecure in-sync with a desired schedule.
Multi-Account Systems: First select [Account Folders] in the 'tree', and doubleclick the desired account. Control & Status Panel Control & Status Points If not presently connected, initiate a connection with the desired panel(s). For details, refer to "Connecting to the Associated Panel(s), An Overview" (under "Checking Status & Controlling Items", previous). ------------------------- Then, select Control & Status Points from the MyTools bar, or select Points under "Control & Status" in the 'tree'.
- Point Type: The type of the input-point (as selected under 'Configuration'). - Area (and Related Information): The area associated with this input-point, and various status topics pertaining to that area. - Point Circuit and [Refresh Point Circuit]: Status pertaining to the input point circuit. Click [Refresh Point Circuit] to update the on-screen data. If not presently connected, initiate a connection with the desired panel(s).
- Output (bottom of form): This is where you select an output to control manually, or view its status. This shows a reference number assigned by the system, plus the name/description of the output as defined under 'Configuration'.
Panel Communications and Updates Beginning with V4.0 Guardall Director, you can use the Communications Wizard to set up and initiate communications with a panel. For more information, refer to "New Installation? Try the Wizard!" The initial topics in this section provide general information on panel communications. For an overview of the steps required to connect with a panel, refer to the installation topic "Panel Connection Overview".
Any workstation associated with your Guardall Director system can be used for panel communications. This requires: A proper physical connection (cable or modems); Settings as required for MS Windows and this software; The Guardall Director communications component being installed (and running) on each applicable PC. Note: With smaller sites (Single-panel / 300 users), remote management is also supported through the built-in dialler (Bell 103, 300 baud modem) on each panel.
2) If not connected, check to ensure the communication software is running on the specific PCs. Checking the Status of your Connection (Communications Session) (Select Communications from your MyTools bar, or click [Communications] in the 'tree', and select Pending/OnLine.) Detail: If the LCD/Telephone icon on the Windows taskbar is black-and-white (colour = running), start the communications service by right-clicking the icon, and selecting "Start Communications".
Cancelling / Dropping a Connection Communications Pending/Online Click [Communications] in the 'tree', and select Pending/Online. Then, use the Grid / Form toolbar-button to select your preferred view-mode. Select the desired communications session in the list. Tip: In 'forms' view, you can select a session at the bottom of the form, or use the 'browse' buttons to move through the list.
-Account / Panel Group 'Tree': The left side of this form (centre of your screen) shows the account(s) and panel group(s) associated with the selected communications session. Tip: Selecting a 'panel group' allows viewing the connection status and other information (see the next two items). -Panel Group Information: This area shows the connection status and other information for a panel group that you select in the tree.
Local user admin. (via keypad) is supported in all systems, while local system configuration is supported only in single panel systems set to "Feature Set" 1, 2, 3, or 4. The "Service PIN" can be changed only through the Guardall Director software (the value at the panel is ignored / over-written). For details on "Master Panel", "Feature-Set", or "Service PIN", refer to "Account-Wide Panel Settings".
some time in the future). Tip: For details on communications / update sessions that are either presently active, or scheduled for some time in the future, see "Activating Communications and Transferring Panel Settings", previous. Communications Completed - Comms Log (bottom of the form): This is a relative number for each update session, plus the date and time that each one occurred. Note: Session #1 is the most recent, while the highest numbered session is the oldest.
A 'referential' data error (assignments to certain items that don't exist either at the panel or in the software); Non-Critical Errors during Communications (You'll be Asked to Correct These): a 'Normal' Session The same value being assigned to two different items (e.g., two users with the same card number); Different settings for a single item (e.g., the software says user 8 has card number 1234, and the panel says user 8 has a different card number).
To determine what is causing a 'referential' conflict: Find out what was changed at the panel by contacting the (keypad) user/admin. person, and/or; Refer to "Viewing the Status..." (previous), to determine the type of items that are in conflict, and then access the panel to locate and correct the discrepancy (e.g., assign a valid 'authority' to the specific user, etc.).
YourAccount Account Status Status On This Form - Panel: This lists all panels for the account your are presently 'in', listed by 'panel group'. Tip: To show or hide panels in a panel group, click the small "+/-" square on the left. - Status: This shows the status for the last communications or firmware update session. - Details: If present, click the small square ( [...] ) to view additional details (such as the reason that a firmware update didn't occur.
Current Flash Files - File Name: This shows the firmware files that have been made available (i.e., added) to the Director software. [Management] Panel Firmware Files Tip: Firmware files will be grouped by highlevel' version number (such as "v4.40 or Greater". - Description: This shows specific details on the firmware update file (based on a proprietary file naming convention); - [Add File]: This allows adding a new firmware update file (.FMW) to make it available to the Director software.
Updating Panel Firmware YourAccount Account Status Flash Firmware Flash Firmware This screen allows you to update panel firmware from any Guardall Director workstation. Note: In general, a panel firmware update does not affect configuration data stored at the panel. Tip: To show or hide panels in a panel group, click the small "+/-" square on the left.
----------------------------------------------- ..., [Start Download] On This Form ( [Start Download] ) - Panel: This shows the panel that is to be updated; - Current Version: This shows the firmware revision of the panel—as checked during the last communications session. - [Change File]: Allows selecting or changing the file to use for the panel firmware update. Tip: For files to be listed here, they must have been previously added to the Director software. Details previous/above.
----------------------------------------------- ..., [Change File] On This Form ( [Change File] ) - File Name: This shows the firmware files that have been made available (i.e., added) to the Director software. Tip: Firmware files will be grouped by highlevel' version number (such as "v4.40 or Greater".
Administration and Maintenance 21-0381E v4.7.
Operators (People Who Can Use This Software) Management Operator Operator Operators An operator is a person who has been given the authority to use the Guardall Director software. Each operator is given a 'login' name and password that provide access to specific items and features. The permission-set assigned to each operator determines what features they can use, and which items will be shown on the desktop. Also See: "Operator Permissions" (to follow).
be changed if desired (for the current work-session). For details, look for the Language selection from the Help menu in the "Desktop Reference". - Permissions: This is a (previously defined) permission-set to be associated with this operator. This determines the features that will be displayed and/or available when this person is logged in. Also See: "Operator Permissions" (to follow). - Lockout Time (min.
Setting or Changing an Operator's Password Quickly Changing Your Password Open the File menu, and select Change Password. Then, enter the new password, press Tab, enter the password a second time, and press Enter (or click OK). Changing the Password for any Operator Select Operator from your MyTools bar, or click [Management] in the 'tree', open the Operator branch, and select Operator. Then, use the Grid / Form toolbar-button to select your preferred view-mode.
Operator Settings (v4.6) [Management], Operator, Operator Settings, Login Operator Login Message Screen An image and/or text message can be set to appear each time any operator logs in. This can be set/changed when desired by other operator(s) with the required permission. This provides an easy way for authorized operators to leave messages for operators arriving for the next shift or day.
Enhanced Operator Password Security [Management], Operator, Operator Settings, Security Operator password security has been enhanced through allowed characters, optional requirement to change the password periodically, and a configurable lockout feature has been added. Also See (Not to be Confused With): “The Auto-Lockout Feature” in the “Welcome” section of the Director online help or User’s Guide. This screen allows configuring various items pertaining to password security.
- Paste Permission: Applies previously cut or copied permissions to the specific folder. (See "Attention", to follow). How to Get Here MyTools Bar: Operator Permissions In the Tree: [Management], Operator, Operator Permissions Tip: The copy and paste functions allow transferring settings between operator permission-sets. Attention: Pasting permissions for ANY folder with NO green square will affect ALL folders in that permission-inheritance family (including the parent).
Pick-List (bottom of the form) Management Operator Operator Permissions - Operator Permissions: This is where you select a permission-set to view or edit. This area shows the name of each permission-set, once defined; Top of the Form - Name: A suitable name/description for this operator permission group (such as "Daily Admin") Common Permissions - These are permissions pertaining to the entire system (such as editing operators, backing up the database, etc.
fields. "Custom Fields" permission (only) is needed to initially define any of the custom user fields. - Panel Configuration Permissions: Selections pertaining to setting up areas, and the physical items in a system (sensors, doors, etc.) - Control and Status: Selections pertaining to viewing status or controlling various items, plus filtering the monitoring window, and monitoring guard-tours.
Pick-List (bottom of the form) Management Operator Scheduled Event Filter - Scheduled Event Filter: This is where you select a "Scheduled Event Filter" to view or edit. This area shows the name of each filter/profile, once defined. Top of the Form - Name: Enter a suitable name/description for the scheduled filter profile here. - Account: This is the account that this event filter will be used with (allows the software to display the correct device names, etc. in the selections that follow). Click [...
Search for a Schedule: Click the 'binoculars' symbol. Then, enter the name and click [Find]. Schedules for User-Access and Area Automation st Schedules Tip: You can search by name or the 1 few characters--e.g.
Pick-List (bottom of the form) Schedules (Forms View) - Schedule (bottom of form): This is where you select a schedule to view or edit. This area shows a reference number assigned by the system, and the name of the selected schedule, once defined; Top of the Form - Name: A suitable name/description for the schedule, or its intended use; Intervals - Days of the Week (with Associated Time-Intervals): The days of the week showing the time intervals for each day.
- Schedule: A reference number assigned by the system; - Name: A suitable name/description for the schedule, or its intended use; - Interval: A reference number for the unique time interval (1-6); - Start and Stop: The time that the specific time-interval begins or ends (the interval is 'active' between these times).
Tip: The Grid / Form toolbar-button allows selecting your preferred view-mode. Holiday/Daylight Savings Things You Can Do Add a New Holiday: Click [+] at the bottom of the form, or right-click the form and select Add New from the pop-up menu. Tip: Also see "Daylight-Savings/Standard Time", to follow/below. View/Change an Existing One: Select one from the pop-up list at the bottom of the form. Search for a Holiday: Click the 'binoculars' symbol. Then, enter the name and click [Find].
Date - Month: The month for the holiday or time change. - Day: The day for the holiday or timechange. For holidays 1 and 2 (i.e., the dates to switch between standard-time and daylightsavings time), this changes to an "Xth weekday" selection. Tip: When creating (Adding) an authority group, right-click the folder/group you wish to place the new one into, and select “Add Authority Group”. For other actions (delete, rename, etc.), right-click the specific authority group itself.
Authorities for Users/Entrants (V4.4) Attention: Beginning with V4.4, area selection has been redesigned, and clicking an area in the tiny leftmost column causes settings to be copied to match the area(s) already selected. See "Selecting Areas" before you proceed. Users Shared Across Multiple Accounts: Beginning with Director V4.20, groups of users can be set up once, and then applied to multiple accounts.
Delete an Authority: Right-click the blank area near the top of the form, and select "Delete". When prompted to confirm, select Yes. Look carefully at the top of the area selection window, and you'll see a tiny first column on the left. Before Deleting: Only unused authorities can be deleted. (Go to the Users screen, select grid view, and check for the specific authority.) Related Topic: "Users (Entrants / Panel Users)". Working in Grid View: Here, grid view is for viewing purposes only.
st Details: Right-click the 1 one (a blank area above the 'tabs' in 'Forms' view), and select Copy. Then, select a blank/new authority from the list (or other desired authority), right-click near the top as before, and select Paste. After 'pasting', change the name and any settings as desired. Authorities (for users) Pick-List (bottom of the Form) - Authority: This is where you select a user-authority to view or edit.
- Test: Perform a system test from an LCD keypad; - Function Key: The ability to use the programmed hot-keys (function keys) 6, 7, 8, 9, or 0 for an area that requires this authority (function keys 1-5 are available for all users/areas); Whether or not an area will "Require Function Key PIN" is set under "Areas and Related Settings". What each function key does is set up under "Programmable Outputs". - Work Late: Ability to delay a 'scheduled close' time for the selected area(s).
the facility, but access is not granted until a valid escort's card is also presented. To Block a Visitor from Using LCD Keypads: Locate them in the 'Users' screen, and ensure their PIN is blank. Type of Cards that can Escort Visitors: This can be changed as desired (the present setting is shown onscreen in blue). Related Topics: Under "AccountWide Panel Settings", look for "Setup", then "Escort-Required Mode".
Master Override: With 'Master Override' authority (previous), these scheduled door class settings are ignored (same as A/B/C – 'Always'). Arm/Disarm Authorities: Inability to disarm also blocks the ability to enter an armed area. (See " Arming ", previous.) Elevators (Lifts): This setting pertains to elevators as well (controlled floor access). Floor Map (systems with elevators and floors) - (3D list of floors): Systems with elevator controllers provide controlled access to system floors.
Multi-Account Systems: First select [Account Folders] in the 'tree', and doubleclick the desired account. Users Custom Fields Now, refer to the selectiondescriptions while viewing or entering your desired settings. Note: Grid view is not supported for this topic. Tip: Your settings will be saved automatically when you move to a different screen or topic. Checking the User Screen for the New Fields Select Users from the MyTools bar, or click your site/account button in the tree and select Users.
Users Users are the persons authorized to use system keypads and/or gain entry to controlled areas. Each user can have unique authorities, keypad language, etc. The user topic includes information pertaining to each user, and provides access to the optional card-badging feature. The number of users to be supported depends on your software version and licensing. For details, refer to "Software Activation and Licensing", and "System Capacities".
View/Change an Existing One: Select one from the pop-up list at the bottom of the form. Search for a User: Click the 'binoculars' symbol to open the ‘Find’ screen. Then, enter the desired criteria to search for, and click [Find]. Tip: For the first and last name, you can search by st name or the 1 few characters--e.g., nam*. Note: The ability to search on criteria other than first and last name is a V4.5 feature.
Pick-List (bottom of the Form) Users (Grid View / User-List) - User: This is where you select a user to view or edit. This area shows a reference number (ID) assigned by the system, and the user's name, once defined; The user ID number is required to gain access at a system keypad, and to use any "status & control" features of this software. (The user's PIN number is also required. See "Change PIN", to follow.); Filtering and Sorting: Beginning with V4.
- Language: The language for user prompts at LCD keypads when accessed by this user; Languages are determined during installation—based on availability. Card Number: The card ID number embedded within this user's access card or token (1 - 4 294 967 295). Logon via Card Number: The system can be set for keypad and door access using this number (typically where the card number matches a fixed health number or employee number).
Authority Plus: For a permanent user, this allows assigning an optional second authority to apply during a specific date/time range. This pertains to users associated with an individual account (i.e., not shared users). - Authority Plus: This sets an additional / temporary 'authority' profile to apply to the user during the selected date/time range.
Note: To allow using the photo-badging option, the card printer and any capture devices must be installed as per the manufacturer's instructions (download the latest drivers if you have access to the internet). Licensing is managed through the small 'activation key' plugged onto the PC that contains the software database--in conjunction with the license manager software included with Guardall Director. For details on upgrading, refer to "Software Activation and Licensing".
Standard Photo-Badging Selections Right-Hand side of the User Form - (person's photo-image): The captured image of the specific person (this can be captured directly, or linked from a file); - (person's signature-image): The person's captured signature image (this can be captured directly, or linked from a file); - [1st button] (face symbol): This opens a form with a number of selections for capturing user photos and/or signatures; Printer, and Tools buttons: See "Optional Features..." to follow/below.
----------------------------------------------Image When You Click the 1st Button (face symbol) - Current Capture Device: This shows your presently-selected image-capture device (or "load image from file"); - (image area): This shows your tentativelyselected user photo; - [Select Capture Profile]: This allows selecting a different image capture device (or "load image from file"); - [Capture Image]: This allows capturing the person's photo, or linking to an image file (e.g.
Ensure the displayed image and other settings are correct; Right-Hand side of the User Form Click [Print Badge] (printer symbol) -bottom-right portion of the user screen. Then, locate and doubleclick your previously saved card design template (.gdr file). In the next screen, select your printer (plus any desired properties) and click OK. In the print preview window, magnify and/or view your sample as desired. To print the card, click Print on the toolbar (printer symbol).
Any existing card layouts will still print in the original language (see notes). If you want operators of different languages to be able to print cards, you will need to: Upgrade to Director v4.62 (see notes); Update all card layouts (or create new ones) using ONLY the new-style field names. Notes: This feature is partially supported in Director v4.61. If using custom user fields, you'll need v4.62.
Tips: User names and IDs will be included in the list only for cards that were identified as lost through the "Users" screen. To sort the list by card number, user name, etc., click the desired column heading. If sorting by card numbers, notice that any leading zeros are dropped.
- Door Fallback Mode: Cards to be granted access if the door controller module is unable to communicate with the main panel. (Set this to "10 Fallback Users"). Configuration Fallback Users Viewing or Assigning Fallback Users How to Get Here Multi-Account Systems: First select [Account Folders] in the 'tree', and locate and double-click the desired account.
Multi-Account Systems: First select [Account Folders] in the 'tree', and double-click the desired account. System Maintenance Tasks Password and Personal ID Number (PIN) Issues Click [Change Service PIN] on the form. Enter the new service PIN, press Tab, and enter the PIN again. When finished, press Enter once again (or click Ok).
- Password: The desired/new password for the operator. - Re-enter Password: Enter the new password again (this helps protect against typing errors). - [Ok]: Confirms (sets) the new password. - [Cancel]: Aborts the passwordchange (keeps the previous one). Be sure to select a password that will be easy for you to remember. Tip: Be sure to stress the importance of keeping passwords a secret to all operators.
Checking for Database Conflicts Tools (Menu) Check Database for Conflicts To check for database vs. panel conflicts, open the Tools menu, and select Check Database for Conflicts. Then, refer to the itemdescriptions for this screen while viewing the list. If logged into Multiple Servers: This feature pertains to one server at a time. (Go to [Servers] in the 'tree', and double-click your desired server or an associated account.
Tip: Details on shutting down the Guardall Director software, and 'backing up', restoring, or repairing the database are included in the topics that follow Tools (Menu) Who Is Logged In - This screen shows a list of all operators who are presently logged onto the central Guardall Director database (including yourself). All 'copies' of the Guardall Director software and panel communications software must be shut down to run the database repair utility.
Guardall Director-Repair.exe Repair Database Checking / Repairing the Guardall Director Database Ensure that all copies of the Guardall Director software (and associated server and communications components) are shut down. At your Guardall Director workstation (server PC if client-server) open the Windows Start menu, and select Programs, Guardall Director V4, and Guardall Director-Repair.
Note: This is true for the database backup feature only--not repairing the database, or restoring a backup using the separate database repair utility. After Upgrading the Guardall Director software: Each new version of the Guardall Director software will typically use an updated database format. As such, a new 'backup' must also be done after the software has been upgraded (which includes converting the database for use with the new software).
done only through the database repair utility. (server PC if client-server Guardall Director system). Tip: For details on reverting to a previous copy of the database (restoring), refer to a following topic / below. Guardall Director-Repair.exe Backup/Restore [ Backup Database ] ------------------------- User Import : This feature is documented separately.
Setting Backups to Occur Automatically (Scheduled Backups) v4.5 Management Database Maintenance Backup Beginning with Director V4.5, you can set backups to occur automatically at a scheduled time. Be sure to first do at least one backup manually to ensure there are no issues with the target folder, etc. Attention: The "Backup Folder" and "# of days to Keep" values must be set through the Director software.
At your Guardall Director workstation Guardall Director-Repair.exe (server PC if client-server) open the Backup/Restore [ Restore Database ] Windows Start menu, and select Programs, Guardall Director V4, and Guardall Director-Repair. Under Backup/Restore , click [File], and locate and select your desired ".BAK" file (double-click the file, or select it, and click [Open] ). Then, click [Restore Database].
slow and/or unstable if database files become very large. Note: Archiving pertains to activity messages and/or panel communications and database-update logs (from all defined accounts). V4.1x software also supports / converts v4.0x archives as well. Management Database Maintenance Archive Tip: For message logs that will NOT be needed for future reports, use the purge feature instead (to follow).
retained in the database. (All older ones will be moved to the external archive file.) Management Database Maintenance Purge Pop-up Calendar: Click the [] beside the date to access a calendar. - Archive File Name: The filename is set automatically (to indicate the daterange of the data being archived). You can change this if desired. Note: An archive-type reference will be added to the end of the filename.
- Events: Messages pertaining to activity that occurred in the facility (access granted/denied, sensor tripped, etc.); - Communication Log: Logs pertaining to panel communications/update sessions. - [Purge Data Before This Date]: Click the [] beside the date to access a pop-up calendar. Select the date for the oldest messages/logs that are to be retained in the database. (All older ones will be permanently deleted.).
System Configuration Beginning with V4.0 Guardall Director, you can use the Configuration Wizard to set up a new system. For more information, refer to "New Installation? Try the Wizard!". 21-0381E v4.7.
Working with Accounts and Folders (Multi-Account Systems) Account Folders, and account-selection issues pertain only for systems with multi-account licensing (or operators with the authority to edit account folders). Beginning with V4.0 Guardall Director, you can use the Configuration Wizard to set up a new system. For more Account folders are shown in a tree/outline on the left, and accounts appear on the right. (If the accounts aren't shown, right-click the window and select "Show all accounts…".
Drag to adjust a column width, or click to sort on a column heading. Adding a New Account Opening an Account, or Switching to a Different Account (for Monitoring, Status & Control, User Admin., etc.) Let's suppose you want to add a new account "Site ABC" in a folder called "Remote Sites". Click [Account Folders] in the 'tree', select the folder where you want to put the new account, right-click the account window on the right, and select Add Account.
Note: To allow deleting an account folder, you must ensure that it is not assigned within any operatorpermissions screens. See: Operator Permissions ------------------------- Then, click [Account Folders] in the 'tree', and locate and select your desired folder and account--as applicable (folders on the left, accounts on the right). Now, right-click the account or folder and select Delete. When asked to confirm, read the warning message.
Account Folders: Account folders are not [Server] shown in this screen. (Double-click a server to access its account folders.) Operator Permissions: Each operator will be able to view only the accounts associated with their assigned folders. Related Topic(s): Operator Permissions Show all Accounts under This Node: This selection applies only to account folders (it is not needed in the [Server] portion of the 'tree'). Shared Users: Shared users, etc. pertain to individual servers (i.e.
indicate the sequence of items within the sort-order (e.g., sorted by City 1, then account name 2). areas, no times" version of the authority back to the panel. Community Groups (V4.7) --was "Shared Groups" Users and Holidays Shared Across Multiple Accounts Note: Suite-security keypads and "Communities" (Shared Users) are not supported at the same time.
If You wish to Delete a Shared Item (Phase 2) Account Folders AccountName Users Custom Fields If you delete a shared user or holiday (under Shared Groups in the tree, or within a specific account), the deletion will affect all accounts associated with the shared item. Community Groups, however, cannot be deleted if presently assigned anywhere. (To remove an account assignment: See step 4A.
usage and order for all applicable Account Folders AccountName Authorities accounts, and they must be set as 'single-line edit' fields. Related Topic: "Custom Information Categories for Users...". 1C: Ensure Authorities Have Been Set up for Each Account In Phase 2, groups of authority ID#s will be reserved for use with shared users (5 at a time).
[Management] Community Groups Communities Phase 2: Community Groups 2A: Set Up Communities With shared users, the 'PIN Mode' and 'User Logon Mode' for each account is set under "[Management] Community Groups", and will not be editable under "Account Information". (This is required since the length of each user's PIN and card number is fixed.) These are defined as "Communities" which will be assigned in step 2B.
Things You Can Do [Management] Community Groups Users To add a new "Shared User Group" to the list, click the [+] near the bottom of the screen (or right-click the screen, and select "Add New" from the pop-up menu. To delete an unused "Shared User Group", right-click it in the list, and select "Delete". Note: You cannot delete a "Shared User Group" from the list if it is presently being used (i.e., assigned to any accounts).
[Management] Community Groups Holidays 2C: Reserve Holiday ID#s (Shared Holiday Groups) Holidays (and time-change dates) can be shared across multiple accounts if desired. This includes reserving ranges of holiday ID#s for use with each group of shared holidays. This is done in blocks of three or more. Notes: For multiple groups of shared holidays to apply to the same account, ensure the ID ranges do not overlap. When setting up each block of shared holidays, only the reserved ID#s will be available.
Viewing or Entering These Settings Account Folders Shared Groups Shared Users Select Shared Users from the MyTools bar, or select [Account Folders] in the tree, and then 'open' Shared Groups, and Shared Users (click the "+" beside each topic). The Shared User screen is virtually identical to the Users screen. Please refer to the "Users" administration topic for details on the provided selections.
Account Folders Shared Groups Shared Holiday Viewing or Entering These Settings Select Shared Holidays from the MyTools bar, or select [Account Folders] in the tree, and then 'open' Shared Groups, and Shared Holidays (click the "+" beside each topic). The Shared Holiday screen is identical to the Holiday/Daylight Savings screen. Please refer to the "Holiday" administration topic for details on the provided selections.
- Community Name: This allows selecting a "Community" (previouslydefined)--which will, in turn, display its set of 'Shared User Groups' from which you can select the one(s) to apply to your present account. - Select: This allows assigning a group of users to the specific account. (Click this box for each group to be assigned to the present account.
- Select: This allows assigning a group of holidays to the specific account. (Click this box for each group to be assigned to the present account.) Account Folders AccountName Account Information Shared Holidays Tip: Holiday 1 and 2 pertain to the dates for changing between Standard Time and Daylight-Savings time. As such, a group of shared holidays may include these as well. - Group: Shows the name of the group of shared holidays ("DST and xmas", "CommonHols2", etc.).
Account Information Standard - Account Name: A name/description for the site/account. Tip: This also appears in the 'tree' area. Account Type -Intrusion: Systems with monitored sensors, but no access-controlled doors; -Access: Systems with accesscontrolled doors, but no monitored sensors or 'Areas'; -Intrusion and Access: Systems with both access-controlled doors and monitored sensors.
If you cannot select a specific 'feature set', this means that it is not supported by your software licensing. Related Topic: "Software Activation and Licensing". Panel Memory: For some feature sets, panels require additional memory (as indicated at the top of each column). Setup - [Change Master Panel]: For a multi-panel account, this identifies one panel to be referenced for common panel settings (users, etc.) during a "Get From Panel" database update.
- Arm/Disarm and Tones (V4.4): Sets whether or not disarming will be supported through keypads and the general operation of the keypad sonalert/buzzer. Related: “Keypad Tone Reference”. Card Action - Ignore Pending Enrolment: This sets cardenrolment readers to work on expired/disabled cards whether set for "pending enrolment" or not. If not selected, card-enrolment readers will affect only cards set as "pending enrolment". Application Tip: Cards can be set as 'Pending Enrolment' manually (e.g.
test authority, and the ability to change the time and date. How to Get Here - Service PIN Mode (V4.4): This sets the operating characteristics of the service PIN. MyTools Bar: Event Response In the Tree: YourAccount, Account Information (click the "+"), Event Response Permanent: The service PIN entered under [Change Service PIN] will remain in effect until changed manually. Six digit PIN of the day: This is a special calculated PIN based on the date, your dealer code/ID, and other factors.
Pick-List (bottom of the Form) Account Information Event Response - Response: This is where you select a sample event response to view or edit. This area shows a reference number assigned by the system, and the first few words of the text, once defined. On This Form - Response: The text to be available to operators when they are acknowledging an alarm. Tip: When acknowledging an alarm, the sample responses defined here will be identified in a list based on the first few words of the first line.
Working in Grid View: You can: View or enter values; Right-click an item and select from the pop-up menu; Click a column heading to sort on that column. (Filter on Column: Shows only items st matching an entered value or 1 few chars.-e.g., nam*. A red column heading indicates the list is filtered.) Account Information Event Instruction Pick-List (bottom of the Form) - Instruction: This is where you select an event instruction to view or edit.
Before Deleting: Only unused sounds can be deleted. (Go to the Event Priority screen, and check to ensure the specific sound is not being used.) Related Topic: "Customizing How Events are Displayed (Event Priority)". Working in Grid View: You can: View or enter values; Right-click an item and select from the pop-up menu; Click a column heading to sort on that column. (Filter on Column: Shows only items st matching an entered value or 1 few chars.-e.g., nam*.
Account Information Event Priority Top of the Form - View: The type of events you are viewing (global and/or custom events associated with specific areas; - Event Types: This allows limiting your event priority screen to specific event/alarm topics only; Buttons at the Bottom of the Form - [Add]: When viewing custom events (i.e.
Detailed Operator and User Audit Trail (V4.6) "Detailed auditing" records changes made to operators and users. When you enable this feature, the “before” and “after” details for changes will be logged, available to the archive and purge functions, and available through Audit Reports. Exception: Changes made through a keypad will show ID numbers only rather than full names. [Management], Reporting To enable this feature, go to: “[Management], Reporting”, and select “Record Detailed Logs” ().
Note: Playback for video events is NOT supported for March R4 DVRs. Related: “Working with Video Events”, under “Monitoring System Activity”. Also See: + Maps and Video (Visual Monitoring & Status/Control) + Camera Status/Control and Adjustments Locator (NetVision PC): Windows Control Panel, DSR Configuration, Recording Setup, File. Steps: 1) Requirements NetVision Software: The NetVision software must be at least V2.2 with NetVision SP1 installed or V2.3 or higher.
Related Settings: YourAccount, Account [Management] Serial Reporting Information, Event Priority. Customizing How Events are Displayed (Event Priority) Communication Requirement: As this is a feature of this software, only messages that have been received by the software will be available to be transmitted. This can be via settings for "Panel Communications to Director": Related: Configuration, System, Communication, Configuration Monitoring, Numeric Paging, & Remote Mgt. Settings ...
IP Exception: With IP connections ( V3.3 software), a "Panel Group" can include any 1-30 panels within an account communicating through the same PC and port (IP device). In this case, panel groups will typically be set up based on geographic location, or network characteristics. The Director software can communicate with any number of panels within the group during a single communications session.
Location When You Select a Panel Group (under Configuration) Settings pertaining to the location of the panel(s), plus the local time zone for the specific location. Tip: The Time Zone setting causes any panel clock updates to be adjusted accordingly. Connection These settings pertain to panel communications sessions that are initiated by the software. - Communication Pool: The serial cable or modem(s) that can be used Quick Tip: "Logical tree View" must not be in effect.
How to Get Here When You Select a Panel (under Configuration) Click your site/account button in the tree. Tip: The Grid / Form toolbar-button allows selecting your preferred view-mode (forms view is recommended here). Open Configuration in the 'tree' (click the "+"), and ensure "Logical Tree View" is not in effect. st If "System" is the 1 item under "Configuration", right-click Configuration, and de-select Logical Tree View.
plus the resulting item-range for each panel based on the present "Display Offsets". Configuration, System, (Standard ) System Settings for each Panel (V4.4) General System Settings for a Panel The System (General) Screen The System screen provides access to various security settings pertaining to a specific panel. How to Get Here select a panel here (for systems that have more than one).
The higher speed (38400) is recommended in all systems (especially with door and/or elevator controllers). Note: Trouble-free communications requires proper (shielded) cabling, and adherence to wiring guidelines covered in the Commissioning or Installation Guide for your system. - Siren Time: This is the duration for any siren activations for the entire system/panel. Pre-Alarm Warming: To allow a pre-alarm warning to occur, the siren time must be greater than 30 seconds.
VBUS Outputs and Parallel STU Outputs (xL Panels) Configuration, System, Intrusion xL panels support one 8-output STU (w/configurable base value), plus three 8-output VBUS boards (with contiguous output numbers starting at a single programmable base value). A total of four VBUS boards are supported if a parallel STU is not present.
groups of areas will be supported through LCD keypads associated with this panel. Group or Area: This will prompt LCD keypad users to select an area group, or an individual area. Remote Area or Group (V4.5): Allows simultaneously arming or disarming like-named groups of areas across multiple panels from a single keypad for users with applicable authority.
For details, refer to "Panel Groups and Connection Settings". Configuration System Communication ------------------------- Then, access "Configuration System Communication" for the specific panel as described previously. Now, refer to the descriptions under " Configuration ", being sure to select the following items: Applicable communications device under "Callback to Director" (); "Director Phone Number" or "Interface IP..." settings, as applicable, and; Your desired "Reporting Mode".
per the "Reporting Mode" (to follow), plus each time a connection is initiated to update/sync panel settings. Tip: The basic connection type is set for the "Panel Group" associated with this panel. For details, go to "Panels, Panel Groups, and Related Settings", and look for "PC Connection Type".
'UL', 'Long', or 'Fx Standard'). (In Canada, select ULC or FX Standard.) If you need more information, look for "S001:00" in the Commissioning Guide or Advanced Programming Guide for your system. - Prioritized Reporting (V4.4): Allows transmitting alarms in a prioritized manner (instead of all events in the order they occur).
numeric paging). For details, refer to "Programmable Outputs". The message to be sent to the pager will be the "Panel Code" (or "Account UID"), and an outputst reference number (1= 1 one in selected range; 2 = nd 2 one in selected range; etc.). It is very useful to print out a small alarm/output reference (wallet or pager-size), for each system that has numeric paging set-up. Also See: [Management], Serial Reporting.
Pick-List (bottom of the form) Configuration System Access -Panel (optional): If the tree is not set to show items on a panel-by-panel basis, you will be able to select a panel here (for systems that have more than one). A "Panel Group" reference may also be shown here, or you can set the 'tree' to list configuration topics separately for each panel. For more information, refer to "Other Desktop Choices".
- Position: The position of the odd-parity 'checksum' (1-40); - Start: The starting position of the data being checked for odd-parity (1-40); - Length: The number of digits being checked for odd-parity (1-40). Equipment Settings (Pseudo / Internal Inputs) Even Parity The Equipment screen includes monitoring / signalling settings pertaining to various events associated with a specific panel (and/or expansion modules). These can also be thought of as 'pseudo' or 'internal' input points.
Pick-Lists (bottom of the form) Configuration System Equipment -Panel Group & Panel references (optional): This is where you select a specific panelgroup and panel in a multi-panel system where the 'tree' is not set to show items on a panel-by-panel basis. For more information on this feature, refer to "Other Desktop Choices". - Equipment: This is where you select an internally monitored item to view or edit.
For details on setting up schedules, refer to "Schedules for User Access and Area Automation". Configuration Areas How to Get Here Multi-Account Systems: First select [Account Folders] in the 'tree', and locate and double-click the desired account. MyTools Bar: Areas In the Tree: Configuration (click the "+"), Areas (Under the specific panel group and panel--if listed in the 'tree'.
Intrusion (systems with monitored sensors) Delay Times - Entry: The duration that the monitoring of 'Entry' points will be held/delayed to allow an authorized entrant to disarm the area; - Exit: The duration that the monitoring of 'Exit' points will be held/delayed to allow the user to exit after arming the area. UL-Listed Systems: These must be 45 seconds or less for residential installations, and 60 seconds or less for commercial installations.
- Dual Custody: Disarming this area will require two authorized user's to enter their ID and/or PIN (only one needed for arming). Visitor cards set to require an escort cannot be used with Dual Custody. Dual custody is also supported pertaining to gaining entry at individual readers. Details: Go to "Doors, Readers, and Related Settings", and look for "Reader 1 & 2 Settings for a Door", followed by "Reader Mode". ------------------------- Disarm Interlock Group: Sets this as an interlocked area.
This setting is used with high-security areas--such as a cash room. With this setting, persons who do not 'badge out' of the area will be denied access to all areas--even at readers not set for antipassback. Without "Strict APB", persons who do not 'badge out' of APB-controlled areas will only be blocked against re-entering their last known area, or re-entering the facility from 'outside' (see next setting).
- Allow Out of Schedule Opens: Whether or not users without 'Emergency Off' authority will be able to gain entry and/or disarm this area outside of its open/close schedule, and/or adjust the area closing time (i.e., 'worklate') after their schedule has expired. (For a non- scheduled area, this concept does not apply, since only 'Disarm' authority would be required.) Related Topic: "Authorities for Users/Entrants". Auto Disarm on Valid Token Mode (V4.
Event (counter reaches min/max); Control & Status Panel Control & Status Area Area Users. 2) Activity Monitoring and AutoArming 3) Set up any activity monitoring input points, being sure to assign your custom point type to each one. Locator: Configuration, Input Points. For each applicable area, make selections as desired for the "Activity" and "Auto Arm" screens. Locator: Configuration, Areas, "Activity " and "Auto Arm ".
Special - Auto Arm on Door Close: The area will arm automatically when any 'door' point in this area closes (typ. used with bank vaults). Extended Auto Arm - Mode: Selections to have the area arm automatically when there is no activity detected (before the 15 min. closing 'window') and/or when no one is present (user-count 'minimum'); Tip: This setting is recommended to help protect against false alarms.
Forms view: Details for one item at a time; Grid View: All defined items in a list. Configuration, Areas, Area Group Things You Can Do Add an Area Group: Click [+] at the bottom of the form, or right-click the form and select "Add New" from the pop-up menu. View/Change an Existing One: Select one from the pop-up list at the bottom of the form. Search for an Area Group: Click the 'binoculars' symbol. Then, enter the name and click [Find]. st Tip: You can search by name or the 1 few characters--e.
Ref: AccountName, Users, Standard, “System Authority”. 6) Expansion Modules When this feature is to be available, ensure a communication session with the panels is running that is set to “Stay Connected”. Ref: [Communications], (Pending/Online), Select the panels, [Edit]. Related Topic: “Activating Communications and Transferring Panel Settings” (under “Panel Communications and Updates”).
Things You Can Do Configuration Modules Add a Module: Click [+] at the bottom of the form, or right-click the form and select Add New from the pop-up menu. View/Change an Existing One: Select one from the pop-up list at the bottom of the form. Search for a Module: Click the 'binoculars' symbol. Then, enter the name and click [Find]. st Tip: You can search by name or the 1 few characters--e.g.
- Module type when last communicated: During each communications session with the panel, the module types are checked and displayed here; keypad while the associated area is set to the STAY arming level. - Annunciation (1st bar of Areas): The area(s) to be monitored by this keypad (i.e., the areas for which any alarms will be signalled at the sonalert built into this keypad).
- Single in Schedule: Selects an action to occur automatically (arm, disarm, etc.) when a card is accepted at the reader while the selected schedule is in effect. - Single out of Schedule: Selects an action to occur automatically (arm, disarm, etc.) when a card is accepted at the reader after-hours (i.e., outside of the selected schedule). - Hold Time: Select a duration to identify a prolonged card badging (badge-hold). (Pertains to the items that follow.
apartments or offices (up to 60 per main panel). There are different types of suite-security keypads: Newer models (V4.4): These keypads support 4 monitored sensors (zones/inputs), one programmable output, and 3 'panic keys'. Uses custom input circuit types. Future: A reader may be built-in, or supported externally. 8-zone: This version supports 8 monitored sensors (inputs), 2 programmable outputs, and 3 'panic keys'.
Pick-Lists (bottom of the Form) Configuration Suite Security -Panel Group & Panel references (optional): This is where you select a specific panelgroup and panel in a multi-panel system where the 'tree' is not set to show items on a panel-by-panel basis. For more information on this feature, refer to "Other Desktop Choices". - Suite: This is where you select a suitesecurity keypad to view or edit.
held/delayed to allow an authorized entrant to disarm the keypad. - Siren Time: This sets the duration for siren activations for this suite-security keypad. The Siren Feature: This pertains to keypad inputs (and panic keys) set to trigger a siren condition—as signalled by output #1 (must be set to one of the "Area: Siren Fire" selections--which also sets the 'cadence').
- Hold Badge Requires PIN: Future Use. This sets whether or not the badge-hold feature will require the user to enter their PIN. - Display Hold Badge Prompt: Future Use. This sets whether or not the user PIN prompt will be displayed for the badge-hold feature. - Auto Silence: Future Use. - Disarm PIN Required: Future Use. This sets whether or not a user PIN will need to be entered in order to disarm a suite/keypad. - Limited Power RF: Future Use.
Door capacity and type(s) of door controllers supported depends on your software licensing agreement, which is managed through the 'activation key' on the parallel (or USB) port of the server (or only) PC (and the licensing software provided). Elevators: The door capacity is shared with elevators (max. 32 combined). Elevators also share the door numbering (and panel memory space), and will be listed along with the doors (editable under "Elevator" only).
Pick-Lists (bottom of the form) Configuration Doors (First Tab Shown) -Panel Group & Panel references (optional): This is where you select a specific panelgroup and panel in a multi-panel system where the 'tree' is not set to show items on a panel-by-panel basis. For more information on this feature, refer to "Other Desktop Choices". - Door: This is where you select a door to view or edit.
To have the door simply re-lock at the closing time, set the "In Schedule" value as desired, and set the "Out of Schedule" value to "Locked". To have the door unlocking follow the area armingstate only, set the schedule to "None", and "In Schedule" to either "Area is Off", or "Area is Stay/Off", as desired. If you do not want the door to unlock automatically based on a schedule and/or the area arming-state, set the "Schedule" to "None", and the 'In Schedule' value to "Locked".
Card/PIN: "Card or PIN" means "Card-Only, or UserID+PIN". With "Card+PIN", the card must be presented (does not allow UID+PIN). Manual Disarming: For an armed area that is NOT set to 'Auto Disarm on Valid Token', the user will also have to access the alarm system and disarm the area. For details on the "Auto-Disarm" feature, refer to "Areas and Related Settings".
+ Re-enter the same area, or; + Re-enter the facility from 'outside', and/or; + (Optional): Enter other areas; …Unless they are recorded as exiting first--i.e., each person must use their card/token at every reader they encounter (that is set to "Detect Antipassback"). Tip: This helps to protect against unauthorized card usage. Note: Antipassback-controlled areas typically require an exit reader on each door. Antipassback operation can be customized on an area-by-area basis.
be transmitted, and/or cause a local sonalert or siren to be sounded. More Tabs Forced Open Alarm Request to Exit Standard - Request to Exit Required: Whether or not the RTE (REX) button on the door-controller module is being used. - Log Request to Exit: Whether or not an activity message is to be recorded each time the RTE button is pressed. - Request to Exit Circuit: This is the type of circuit/wiring used with the RTE (REX) circuit for this door.
Interlock About Video Events Interlock Required / With / Delay: With "Interlock Required", all users will be denied access until all of the (up to 3) other doors selected here have been closed (and relocked) for the selected "Delay" time-period. Tip: This allows limiting the number of persons who can enter in close proximity, and/or the speed at which persons can enter a specific area.
properly). To check or re-set status aspects, refer to the "Elevator" status/control topic. Introducing Access-Controlled Elevators With access-controlled elevators, floor callbuttons are disabled until an authorized person presents their access card. When the card is presented, the specific floors for that person will become available. Each system can include up to 32 elevators, and a total of up to 124 access-controlled floors. Exception: The elevator capacity is shared with doors (max. 32 combined).
Pick-Lists (Bottom of the Form) Configuration Elevators (1st tab shown) -Panel Group & Panel references (optional): This is where you select a specific panelgroup and panel in a multi-panel system where the 'tree' is not set to show items on a panel-by-panel basis. For more information on this feature, refer to "Other Desktop Choices". - Elevator: This is where you select an elevator to view or edit.
Elevator Area: It is best to set up unique area(s) for use with elevators and the associated access hallways. This allows the authority to control elevators and floors to be separated from other features, and also helps to identify activity/alarm messages pertaining to elevator readers. (The authority to control elevators and floors pertains to the "Door Control" authority selection for the specific area.) To create a new area, and set up its operating characteristics, refer to "Areas and Related Settings".
- Floor Button to Enable: This identifies the action to occur in the event of a fire (enable a floor call-button, all floors, etc.). (lift) cab only if their assigned authority supports this group number. ------------------------- Log APB Violation Only: This will cause APB violations to be recorded, while allowing the person to enter. - Detect Antipassback: This enables / disables the Antipassback feature for this reader.
= Relays normally powered (held open), and powered down only when access to floors is allowed (and during power failure); = Relays normally de-energized (closed), and energized only when access to floors is allowed. (No floor access during power failure). Wiring: Relays will typically be wired differently based on this setting: Requires COM – N/C wiring; Requires COM – N/O wiring.
- Building Name: A suitable description for the building or complex; - Floor: The first column contains a description for each floor. (Click within the name field, and type a suitable name); YourAccount Floors To change the name for a floor, select the present name, and enter the new name. The top cell in this column does not pertain to a floor. Sort Order: To maintain proper order wherever floors are sorted by name, be sure to select names accordingly (e.g., "15 Terrace", "14 Acme Offices", ...
To set up custom input point types, refer to "Input Points—Custom Point Types". Configuration Input Points The system also supports 'Equipment' settings which can be thought of as 'pseudo' or 'internal' input points. (For details, refer to the preceding topic.) Note: Input points associated with certain types of modules (HSC, Smart, and RF / wireless) require additional programming locally, through a system keypad. For details, refer to the commissioning or hardware guide for your system.
Top of the Form - Name: A suitable description for the input point indicating its location and/or usage, etc. Standard - LCD Name: A shorter version of the name to be displayed at LCD keypads. This is assigned automatically, and can also be changed if desired (max. 12 chars., plain text). Command Points: For input points set as "Point Type: Custom Type: Command Point", the LCD name will be replaced with point-command data, and will not be editable.
Items separated with a slash (/): This performs a 'toggle' operation between the indicated states each time the sensor/input is tripped. (Force and Exit Delays): Exit delays means the affected areas will get an exit delay warning rather than arming immediately. Force (short for 'force arm') means if a point is insecure, the area still arms, and then the point will be reported as 'In Alarm'). Remote RTE: Momentary unlock using the standard duration.
Input Points—Pre-Defined Sensor Types Burglary Points: Type Arming Level Entry Door Entry Route Perimeter Interior Motion FAP - Motion Day Warning 24hr Burglary Perimtr 12hr Perimeter 12hr 12hr 24hr 24hr Preprocess Class Door (area 1) E/E Route Immed Immed FAP Immed Immed Burg Burg Burg Burg Burg Burg Burg Preprocess Class Immediate 15s delay Immediate Immediate Immediate Fire-A Fire Fire holdup Emerg Preprocess Class Immediate Spvsr Preprocess Class By- Chime pass - - -----
Input Points—Custom Point Types Configuration Custom Point Types Custom Input Point Types In addition to the extensive list of predefined point types, custom input point types can be set up to tailor input-point characteristics to meet your specific needs. Once defined, these are referred to as Point Types 80-99.
On This Form (Standard ) - Name: A suitable name indicating the operation or usage for this custom point type; - Preprocess: Either the duration that the point must REMAIN triggered before an alarm will be audited, or the point type / operation; Door: The 'Door' selection is normally used with doors that are monitored, but not electronically controlled for personnel access.
For Command Points: This selection does not apply to command points (do not select 'Pre-Alarm Warning' for command points). Configuration, Input Points, Custom Circuit Transmit - Off / Stay / On: The (applicable area’s) arming levels for which an alarm message will be transmitted to the monitoring station whenever the point is triggered; For Command Points: Other than issuing the specific action, command-points are monitored only for 'Tamper' conditions.
Tip: The circuit-type that you select will be shown graphically near the middle of the screen, and default resistor values are shown farther down. ------------------------- [Reset Circuit]: This reverts the present circuit number (tab) to its default value. Tip: This is the same value as with older-style modules, and V4.3 Director software. ------------------------- Circuit Name: This is the name that will appear when this circuit type is to be selected elsewhere.
The Numeric Paging Feature Configuration Output Points UK/ACPO: This feature is not supported with UK/ACPO operation. Also See: [Management], Serial Reporting. Software-Based Text Paging (Serial Reporting) Outputs 5-8, or 5-8 & 121-128 (see exception) can be set to signal a numeric pager when triggered by their associated alarm condition. Exception: Beginning with V4.4 (software and firmware), the outputs to use for numeric paging are configurable.
reference number assigned by the system, and the name of the output, once defined; Configuration Output Points [ ... ] Output-point numbers are assigned by the system when a expansion module that supports 'outputs' is set up. The number assigned to each 'output' is based on the module installation order, and the number of 'outputs' supported by (reserved for) each module.
Event: This is the specific event/condition that will trigger the output; Digital: Dial-up modem communications. Failed to Close: A scheduled area not set to autoarm was not armed manually at the scheduled time. Force Arm: Pertaining to arming while a point/sensor is tripped (or tampered). In Window / Out of Window: Simplistic: Working hours vs. after-hours. Detail: Pertaining to during vs. outside of the active/valid times of a schedule. Pseudo: Internally-monitored conditions.
Remove Operation: Deletes an inserted segment. This appears only if you right-click a bracket or an "And/Or" operator (Boolean). For (deepest nested) brackets, or an "And/Or" Operator inside them: The condition on the right side within the brackets will be removed. For (external) brackets, or an "And/Or" Operator preceding a bracketed function: The entire bracketed function on the right will be removed. Also see "Multi-Condition Equations", and "Brackets and Equation Processing", to follow / below.
Example A: With "(Condition1 AND (Condition2 OR Condition3))" the output will trigger only if Condition2 or 3 (or both) is in effect at the same time as Condition1. Example B: With "((Condition1 OR Condition2) AND (Condition3 OR Condition4))" the output will trigger if at least one item from each side of the "AND" is in effect at the same time.
System Pod Battery Low System Pseudo 12 – Module Battery Low Pod Program Edit System Pseudo 13 – Module Program Edit Pod Program Error System Pseudo 14 – Module Program Error Miscellaneous When any ‘FIRE’ point is in alarm Hold-Up System Pseudo 15 – Misc.
System Version "E" Unconfirmed Alarm System Version "E" Set/Unset System Version "E" Freezer/Fire Fault System Version "E" Bypass in Effect System Version "E" Confirmed Alarm System Confirmed alarm – European Version (Active when more than one detector is activated during a single armed state). Version "E" Siren System Version "E" Confirmed Alarm Strobe System Cadence 0.
Area Pseudo Area Area Armed with Bypasses in Effect Area When any 'Pseudo' condition is in effect. Walk Test Area Force Armed Area Area is in ‘Walk’ or ‘Hold-up’ test. Entry / Exit Area When area Entry / Exit delay is in progress – provides a steady output (STAY & ON). Entry Area When area Entry delay is in progress provides a steady output (STAY & ON). Exit Area When area Exit delay is in progress provides a steady output (STAY & ON). Ready Area When the area is ‘Ready To Arm’ - i.e.
Output (pertaining to another output): Suite (pertaining to a suite-security keypad): Output Real Output is On Suite Alarm Output Equation is TRUE Suite Fire Output Manual Command in Effect Suite Tamper Suite Siren / Sonalert Suite Communication Trouble Suite Normal No Alarm, Fire, Tamper, Siren / Sonalert, or Communications Trouble Door (if event occurs at a specific door): Door Unlocked Door Locked Out Door Held Open Door Forced Door Tamper Door contact circuit cut or shorted.
Installation and Technical Reference 21-0381E v4.7.
PC Issues and Software Installation Welcome The topics that follow cover the various aspects of installing and activating a new system. For best results, be sure to scan all of the installation topics that follow, and perform the steps in sections that pertain to your type of installation. Recommended Computer Specifications Windows NT, Millennium (ME), and Windows 2000 and older: NOT supported.
Networking Ports Used (443 and 80) The Director software requires exclusive access to ports 443 and 80, and they must not be blocked on the network. Note: Port 80 is used only for remote software downloads. Required Windows / Networking Services (single-PC or client-server) Dual Monitors: If you are using Windows dual-monitor feature, the one on the right-hand side must be connected/set-up as monitor #1.
ISM panels (square mainboard) use a built-in modem/dialler for small accounts, or an external modem as described below. Tip: For details on wiring and modem set-up, refer to the Hardware or Commissioning guide for your panel. Modems that support a connection speed of 38,400 baud are required (e.g., V90 compliant). It is best to use the same brand at the PC and panel(s). A US Robotics Sportster 56K modem is recommended. The LASAT Safire 560 Voice Modem has also been tested, and can be used if desired.
Windows Settings Required double-click Display, select the Settings tab, and set these items: Microsoft Internet Information Services (IIS) 1024 x 768 (XGA) resolution if supported, otherwise, 800 x 600 (SVGA). High-colour or true-colour if supported, otherwise "256 colours"; Small fonts (NOT large fonts). Tip: Click [Advanced] to check the font size. Beginning with Director v4.
Go into Log On ; Select "This Account"; [Browse] to and/or enter the specific domain account (e.g., Domain\AccountName); Enter their network login password in the two boxes provided; Click [OK]. Phase 2: PC with the Shared Drive/Folder: Run Windows Explorer, locate and right-click the drive or folder to be used for backups, and select Sharing from the pop-up menu. Then, go to Security , and ensure the account specified in the previous step has been given "write" permissions.
Insert the CD-ROM into the drive, and wait for the 'auto-run' installation screen to appear. database access for each of these workstations. (If the 'auto-run' screen does not appear, eject & reinsert the CD, or use the Windows Explorer to run the "Setup.exe" program file on your CD.) Respond to the screens that appear, entering any required information, and making selections that are suitable for your installation.
Upgrading from an Earlier Version of Software Attention: You can upgrade from V4.4 or newer to the latest. Older software must be upgraded to V4.6 as an initial step. Director databases V4.4x or 4.5x will be upgraded in two stages to V4.6, then to the latest version--automatically. This process can take quite a while. Note: To upgrade after v4.7 or run the Director DB Generator utility manually, you must first shut down the Director software, and "Stop" the Director-Server service.
may be used on its own, or in conjunction with other software components.) Guardall Director-DB Convert.exe Server: For the PC that will contain the Guardall Director database--i.e., the 'server' (or only) PC. Tip: Any or all of the software components can be selected, as applicable (although "Server" will be selected only on one PC.) 3) Select [Next] or [Finish] as required to complete the installation.
Note: A different "Cyclic-ID" code will appear each time you open the "Help, About" screen. Any of these numbers can be used for the specific software application/PC combination. 6) When finished, be sure to place the CD in a safe place. Reminder: If is best to perform a database backup right away. For details, refer to "Backing Up or Restoring the Database". Notice: After upgrading, previous database 'backups' may not be supported. Perform a new database backup right away.
3) 4) CD-R, etc., and then transfer it to the new PC (any suitable folder); Install the (new) Director software on the new PC (including generating a default database); Perform a database restoral; QuickRef: Guardall Director-Repair.exe Backup/Restore [ Restore Database ]. Related Topic: Reverting to (Restoring) a Backup Copy of the Guardall Director Database Notice: Do NOT start the Director software yet. 5) Convert the restored database for use with the new software.
DCOM Setup (Required for Client-Server Guardall Director Systems): Beginning with v4.7, the Guardall Director software no longer uses DCOM, and it does not require any DCOM set up. Firewall Settings (e.g., Windows XPsp2) Beginning with XPsp2, MS Windows includes a 'firewall' that blocks unauthorized access through a network or the internet. Proper operator requires Director software components to be identified to the firewall.
Activation Key: The Guardall Director software uses a small 'activation key' to manage software licensing and optional features. This device must be plugged onto the PC that contains the software database (V4: USB connector; V3.3.2: Parallel/printer port; V3.3.3: Either). Note: Director software V4 will not start up if the USB key is missing.
If you HAVE Access to the Internet on This PC After entering the Registration Information and Internet Access is available on the Director host PC, select: and press the “Next” button. The License Manager will connect with the Licensing Server over the PC’s Internet connection, to register the key. After a few minutes, a message should appear that the procedure was successful and your validation Key value will be automatically changed. Press the “Done” button at the bottom of this screen.
Upgrading Your Software (Adding Optional Features) To enable the upgraded functionality, you will need to register your system and obtain a new validation key number. The following registration procedures are available with Director Version 4. NOTE: This process must be repeated for each feature added. After the Director program has been installed, run the version 4 License Manager program (Director Server PC if client-server): [Start] Programs Guardall Director Guardall Director – License Manager.
March Networks R4-R5 DVR Support Beginning with Director software v4.7, March Networks R4 and R5 DVRs are supported via optional licensing. Note: Playback for video events is NOT supported for March R4 DVRs. To activate this feature, perform the following steps: 1) Activate Your license option This is described in the preceding topic: "Software Activation and Licensing" (<<). 2) Install the March DVR Drivers a) On the Director CD, locate the folder: d:\…Director Setup\March R4 (or R5).
via the internet for installation on a remote PC. This replaces the previous web browser feature, and supports all features--instead of a limited subset. Requirements Tip: The server(s) and remote clients must be the same revision. If you try to log onto a newer server, you'll be asked if you'd like to automatically download a software update.
as a service so it starts automatically with the Windows operating system. A typical Director installation uses SQL server Express (included). You also have the option of managing the database on any PC running the full SQL Server software (initially, 2000 or 2005). Permissions can be set to determine which features will be available.
To restart it manually, go to: [Start], (All Programs), Programs, Startup, and select Guardall DirectorServer Manager. (This can also be found under (e.g.) C:\Program Files\Guardall Director V4.) the certificate before one has been assigned. This is normal. If You Are Prompted about a Certificate Problem Continue: To allow logging in--temporarily ignoring any problem with the server certificate. Continue, and don't ask me again: If you will not be using validation certificates for now.
identifying them to the server. (After installing the Guardall Director software at the server and client workstations.) Note: This requires obtaining a "Cyclic-ID" code from the Guardall Director software running on each client PC (main program, and the communications module). Communications Client Software: Client access pertains separately to communications client software, although the concept of permissions does not apply (i.e.
Viewing or Changing the Listed Name or "Cyclic ID" for a Client PC [Management] PC Access Client Access Select Client Access from your select MyTools bar, or [Management] in the 'tree', open the PC Access branch, and select Client Access. Then, use the Grid / Form toolbar-button to select your preferred view-mode. (In 'Forms' view, select the desired item at the bottom of the window.
this specific client workstation (for operators who also have permission for each specific feature). Tip: If no permission-sets are listed, this means they need to be set up. Follow Operator Permissions: Select this if feature-access is to be limited only by the permissions assigned to each operator. Communications Client Software: The permission setting does not apply to communications client software (this setting will be ignored).
Assign a different permission-set to any operators as required. [Management] PC Access Client Permissions Now, select Client Permissions from your MyTools bar, or select [Management] in the 'tree', open PC Access, and select Client Permissions. Then, use the Grid / Form toolbar-button to select your preferred view-mode. Forms view: Details for one item at a time; Grid View: All defined items in a list. In 'Forms' view, select the desired permission-set at the bottom of the window.
New Installation? Try the Wizard ! Users Shared Across Multiple Accounts: Beginning with Director V4.20, groups of users (and holidays) can be set up once, and then applied to multiple accounts. If your system will include these features, be sure to skip these topics (plus authorities) in the wizard. Beginning with V4.0 of the Guardall Director software, you can let a helpful "Wizard" lead you through some common tasks. Check the new Tools menu to see the Wizards that are available. In V4.
Panel Connection Overview network, or across the internet. More: "IP Connectivity". Beginning with V4.0 Guardall Director, you can use the Communications Wizard to set up and initiate communications with a panel. For more information, refer to "New Installation? Try the Wizard!" Panel & Software Revisions: Beginning with V3.20, the Guardall Director software can connect with panels V2.0 and higher. Note: Associated panels must be the same rev.
For a panel that connects directly (through a cable), refer to "PC-to-Panel—Direct Connection" in addition to any wiring instructions for your hardware. For a dial-up modem connection, refer to "PC and Panels—Modem Connections" in addition to any wiring instructions for your hardware. Note: Modems require additional set-up as described in the indicated section.
To protect against data loss (i.e., having to reenter information), you'll need to make a 'backup' copy of your database. For details, refer to "Backing up or Restoring the Database". For Client/Server Operation Server validation certificates are checked when each operator logs in (and when the communications service starts up).
(Although--with software and firmware versions indicated above--a single HSC-IP module can be used for both features at the same time. Networking Ports: The Director software requires exclusive access to port 443, and this port must NOT be blocked on the network. Set-up Overview: Hardware: The IP module (and receiver) must be set up--as applicable. Refer to the documentation for the specific version of IP module or receiver. e.g., HSC-IP Module v4: 21-3691x e.g.
same level or higher. Exception: V3.3 panels OK with V3.20 software for this type of connection (i.e., nonIP). Physical Wiring For details on the physical PC-to-panel connection, please refer to the wiring instructions for your panel and any connection kit or DB adapter. Windows Direct-Cable-Connection Setup To allow connecting to panels through a physical cable, you must ensure that support for this has been installed and set up through your MS Windows.
If a new modem is not recognized, you can go into the windows Control Panel and select "Add New Hardware", and follow the prompts that appear. Note: Older modems may not meet compatibility requirements for "Plug-and-Play" installation. In this case, you may be able to use an installation diskette provided with the modem (or the modem may need to be upgraded or replaced).
Note: To allow panel communications, the Guardall Director 'activation' key must be present on the Director PC (Director-server PC if applicable; V4: USB connector, V3.3.2: Parallel/printer port, V3.3.3: Either). In a multi-PC system, the Director-server PC and software must be running as well. For more information, refer to "Client/Server Issues and the Director Server Manager (v4.7)" (a previous section).
After adding the desired modems and cableconnections here, they must be included in a "Communication Pool". Exception: With a brand-new installation, the first 'Communications Pool' is set up for you. To set up a communications pool, refer to "Communication Pools for System Panels".
When You Select "Port Configuration" (These must have been already been set up under MS Windows.) - Debug Screen: This selection is for internal use only; - Server Location: This identifies the DirectorServer PC--by its IP-address, or name (FQDN). Tip: This is typically 127.0.0.1 (i.e., where the Director-server is on the same PC as the communications client). Contact your IT rep. if you need assistance.
- Line Status: Whether or not an active panel connection is presently using the specific cable or modem connection. Also See (Related Topics): "New Installation? Try the Wizard!" "Panel Connection Overview" "Setting Up a New System (Commissioning)" "Panel Communications and Updates Communication Pools for System Panels Beginning with V4.0 Guardall Director, you can use the Communications Wizard to set up and initiate communications with a panel.
Tip: Your changes will be saved automatically when you move to a different screen, or select a different 'pool'. [Communications] Communication Pool Removing an Item from a Communication Pool and/or from the List of Available Items To remove a modem or direct-cableconnection from a 'pool', select the item under "Devices in Pool", and click [Remove]. To delete an item from the list of available choices, select the item under "Devices not in Pool", and click [Delete Device].
'pool'. (Select the desired item under "Devices in Pool", and then click [Remove]. - [Delete Device]: This allows deleting a connection/device from the list of selections. Note: Deleting an item here is similar to deleting it through the communications software. To add a replacement connection to the list of choices, refer to "Adding a Modem or Direct-Cable-Connection to the Selection List" (previous).
Commissioning or Installation Guide for your system, in conjunction with the installation instructions provided with each physical device. If your Guardall Director software has not been installed yet, or if you are upgrading from an earlier version of software, refer to "PC Issues and Software Installation". 3) The provided 'activation key' needs to be plugged onto the server (or only) PC. ( V4: USB connector; V3.3.2: Parallel/ printer port; V3.3.3: Either).
3) Set these items under "Account Information": Account Name; Account Type; Panel Operating Mode; Panel Version; Feature Set. "Account-Wide Panel Settings..." For system security, you may also wish to change the default 'service PIN'. Tip: Be sure to log the new Service PIN somewhere, and/or select one that is easy to remember. 4) Rename the default 'Panel Group' and Panel name if desired, or set up new ones as required for additional panels.
Transfer Settings and Test for Basic Operation Step (Do This): 14) Set up and activate a "Send to Panel" communications session with the specific panel(s). For details, refer to: "Panel Communications and Updates" 15) After the data is transferred, test that the sample card can unlock the applicable door(s). For details on using a system LCD keypad for various tasks, refer to the xL (panel/keypad) User's Guide.
7) 8) When finished, you can enter the facility address information if desired, and set up any operators who will have access to this account (this information is not stored at the panel). You can also set the "Service PIN", and "Feature Set" for the account at this time. For details, refer to "Account-Wide Panel Settings", and the section on "Operators". Now, you may wish to add new items to the database, or set up additional features. For details, refer to the table of contents.
- Show Button Captions in MyTools: Whether or not you want the textdescriptions to appear for items in your MyTools bar. - Show Button Icons in MyTools: Whether or not you want the graphic symbols to appear for items in your MyTools bar. - Icon Position: This selects the position of the graphic symbols relative to the text-description for each item in the MyTools bar (above, below, to the left, or to the right).
(Any three-letter acronyms typically pertain to different types of door-controller modules, and other peripherals.) To make use of your available capacities, the panel "Feature Set" needs to be set appropriately. For details, refer to "Account-Wide Panel Settings". Note: Some of the capacities that follow also require additional panel memory to be installed (see the next table).
Notes / Exceptions: The "Prime" version of the Guardall Director software ('feature set' 1, 2, 3, and 4) is limited to 1 panel per account. Automatic dial-in to transmit messages to the Guardall Director system is not supported through a shared connection (a modem is needed for each remote panel). Remote management through the panel's built-in Bell 103 (300 baud) modem/dialler is limited to 'feature set' 1 – 3 (one panel / up to 300 users per account).
5† P0 / P1fe 32 100 2048 1000 Yes 3d ID + Pin 6† P0 / P1fe 32 100 2048 2000 Yes 4d ID + Pin 7† P0 / P1fe 32 100 1024 4000 No 4d ID + Pin 8† P0 / P1fe, +½ 32 500 8192 10000 Yes 4d ID + Pin 9† P0 / P1fe, +½ 32 500 8192 10000 No 4d ID + Pin 10 † P0 / P1fe, +1 32 500 8192 20000 Yes 5d ID + Pin 11 † P0 / P1fe, +1 32 1000 16384 20000 No 5d ID + Pin 12 † P0 / P1fe, +1 32 1000 16384 20000 Yes 5d ID + Pin 13 † P0 / P1fe, +2 32 1000 65536 64000 No
Note: With ISM panels (square mainboard), outputs 005-008 are virtual outputs available only for use with the numeric paging feature. Expansion Module Capacities and Features Inputs and Outputs LCD keypad Suite Keypad Fire module MAP annun. RF module Door ctrlr I/O expansion Elevator Controller Inputs 1 8/4/2 4 32 8 8 16 0 Outputs 1 2/1 8 class A/B 2 (8) 16 - 4 2 (10) 8 (16) 0 LCD keypad Suite Keypad Fire module MAP annun.
Arming Station Door Unlock Relay Auxiliary Relay Module Heartbeat Module Comm.
Director software. You will be prompted accordingly if this applies to you. Note: The communications software pertains to PCs that connect with system panels--via cable, modem, or IP-LAN/WAN (V3.3). Shutting Down the Guardall Director Software User-Logins (Needed for: Database Query, and SQL Server Support) At the Guardall Director server, and each client PC (that uses this main database): Open the File menu; Select Exit; Select Yes when asked to confirm.
When you click [Change...] for each item below, you will be asked to enter a "User Login" and password. For a typical system (i.e., not being managed under SQL server), you can leave the login names at our default settings, and enter only your desired passwords. Guardall Director-Repair.exe User Logins Tip: For a system managed under SQL server, this information must be set to match the 'User Logins' (and passwords) for the Director database as entered at the SQL Server PC.
to be managed under SQL server, you will be prompted automatically for this during the installation. With a typical system (i.e., NOT using SQL server), you'll need to set this through the table repair utility. 3) Select: File, Get External Data, Link Tables like this: 4) You can ignore most of this screen. Details / Steps: See "User-Logins" (previous).
6) This screen will appear: If you see any additional screens before the one shown below, respond appropriately ( [Next], etc.). Tip: If asked to log in, enter the "DirectorQueryUser" login name and password. Exception: Auto card-import tasks involving the 'ErmUserImport' and 'ErmUserImportResult' tables require the "ImportUserLogin" login name and password. 9) In the next screen, enter a suitable data source "Name", plus a "Description" if desired. Select: User Data Source (...
11) In the next screen, make selections similar to as shown: 13) In the next screen, click [OK], or [Test Data Source], as desired: When ready, click [ Next ]. 12) And, again (almost done): Tip: A successful "Test" indicates you've entered correct login data, etc. 14) In the next screen, select Machine Data Source at the top: When ready, click [ Finish ]. Then, select the "data source" you created, and click [ OK ]. 21-0381E v4.7.
15) Now, select the Guardall Director database view(s) that you want to be available to you: Automated User-Import (Used for: ERM Integration) Introduction When ready, click [ OK ]. 16) Your selected Guardall Director database view(s) are now linked to your new database. Guardall Director provides an automated user import feature--allowing it to be interfaced with a personnel management system (Also called: Resource Management").
Checks the ErmUserImportResult table for errors, (and deletes processed information to keep the file to a manageable size); Prompts an IT / system operator to fix any errors in the source data/commands. [Management] Database Maintenance User Import Required Data Format Refer to the "Director ERM User Import" document which is included on the Guardall Director CD. table again (e.g., 15 minutes = 4 times per hour); Typical Systems (i.e.
persons who are unfamiliar with computers or text file formats. Authority: users. This feature requires the authority to edit Required Software Version and Licensing This feature is supported beginning with v3.0 software. No special licensing is needed. Required Data Format Refer to the "File Requirements for User Import" document which is included on the Guardall Director CD. Note: This file is not associated with the automated card import feature.
Sites / Accounts: For managing larger systems, and systems in multiple locations, the Guardall Director software uses the concept of "Accounts". Each account can be a single panel, or many panels in different locations. System / Hardware Reference Essentially, an account is a set of panel(s) or site(s) that will be managed as a single entity (shared users, etc.). Accounts can be arranged in folders, which are referenced when assigning operator permissions.
IP Connections: Secure and regular IP connections are also supported. More: IP Connectivity Dial up panels with dedicated external modems (one panel per modem) can be set to automatically dial-in to the Guardall Director system to transmit alarms or blocks of activity messages. In other configurations, the alarms and events are transmitted when a connection is made with the specific panels (immediately, at a pre-programmed time, or on a repeating schedule).
Smoke Detector: This is a smoke detector that senses smoke or flame, triggering a local alarm as well as transmitting an associated message to the monitoring station. The Monitoring Station, in turn, is able to notify the fire department on a 24-hr a day basis. Panic Alarm: A panic alarm is another type of detector that can be added to a centrally monitored system. Panic buttons can be used to notify police, or other authorities as set up during installation.
Keypad Tone Reference (V4.5 with V4.42 firmware) The following table shows keypad tones for the indicated conditions. Tones that are different for “Standard” vs. “Reversed” are shown in bold. Tip: “Standard” versus “reversed” tones is selectable under: Account Information, Setup, ”Arm/Disarm and Tones”. LCD keypad Tones Condition Standard Tones Reverse Tones Fire 1 second on and off. 1 second on and off.
Table 2: Arming station Tones Condition Standard Tones Reverse Tones Fire 3 times 500 ms on and off, then there 1 second gap 3 times 500 ms on and off, then there 1 second gap Chime Double short : 125 ms on and 125 off four times Double short : 125 ms on and 125 off four times Exit/Entry Delay Slow cadence: slow on/off tones On Time: 250 ms Off Time:750 ms Steady continuous tone Exit Delay with point open (see note below) Fast cadence: fast on/off tones On Time: 250 ms Off Time: 250 ms Fast ca
On-Line Support & Product Information On-Line Information and Support The Guardall web site (http://www.guardall.com) provides access to product marketing and support information 24 hours a day, 7 days a week. Guardall provides all product data-sheets and marketing materials as Adobe® PDF files for direct download and printing. Installation instructions and user's guides for current products are also available in PDF format.
Index Absentee report ............................................ 12 AC power levels............................................ 75 Access . 22, 119, 124, 130, 194, 206, 210, 217, 222 Card format ............................................. 191 During comms failure ...................... 141, 191 Reporting on User Access Rights (by Area¸ Door¸ or Floor)....................................... 22 User-photo verification .............................. 38 Access control ...
Alarm notes ...................................................36 Alarm priorities ............................................176 Alarm reporting (transmission mode paging etc.) .........................................................187 Alarm reporting settings ..............................187 Alarms ...........................................31, 117, 179 Acknowledge/resolve ................................36 Listing only specific messages ..................35 Scheduled event filtering for operators....
Card format settings ................................... 191 Card import (automated)............................. 292 Cardholders (users/entrants) ...................... 130 Cardholders / panel users........................... 130 Cards that have been Lost.......................... 140 Central monitoring .............................. 193, 194 Central Monitoring ...................................... 189 Central monitoring via IP ............................ 190 Central monitoring via IP (LAN/WAN).........
Communications ...........................................95 Auto-connect to panel (see note under 2nd screen)...................................................96 Auto-login to Control & Status .................110 Host connection settings .........................188 Panel communications log report ..............26 Panel groups and connection settings ....180 PC and Panels—Modem Connections....269 Serial Port / Modem Setup (Communications Manager) .............................................
User In/Out Status .................................... 84 Controlling a Pan/Tilt/Zoom Camera ............ 56 Controlling an Area or Device....................... 55 Controlling items ........................................... 66 Using Maps and video .............................. 50 Copyrights and Trademarks ........................... v Custom Circuit-Types for Input Points ........ 230 Custom Information Categories for Users .. 129 Custom Input Point Circuit-Types ...............
Display offsets.............................................182 Door control...................................................85 Door Fallback Mode ....................................193 Door interlock (man-trap) ............................217 Door monitoring...........................................216 Door settings ...............................................210 Door unlockings ..................................194, 212 Doors...........................................................
Status...................................................... 103 Floor control.................................................. 90 Floor settings .............................................. 222 Floors.......................................................... 222 Add a floor or view/change settings ........ 222 Control all floors for a specific elevator ..... 87 View status or control................................ 90 Floors (Pertaining to Access-Controlled Elevators / Lifts) ...........................
KCD keypad Groups of areas (to arm and disarm together) ..............................................201 Key (software activation key) ......................281 Keypad Tone Reference (V4.5 with V4.42 firmware) .................................................298 Keypad Tones (V4.5 with V4.42 firmware) ................................................................299 Keyswitch for area arm-disarm (setting up custom point-types) .................................228 Language ............................
Viewing accounts across multiple servers ............................................................ 158 Multi-tenant ................................................. 206 Suite-Security keypads ........................... 206 Multi-tenant facilities ................................... 130 MyTools list / bar Customizing ............................................ 280 If the MyTools bar appears as a small button ............................................................
Set panels/groups to appear in the tree or on forms...................................................8 Sharing a connection (pools)...................274 System Panels and Displayed ItemNumbers ..............................................182 System settings for each panel ...............184 Panels not listed..............................................8 Panels, Panel Groups, and Connection Settings ...................................................180 Panel-to-PC communications via the Internet .......
Remote diagnostics ................................ 28, 73 Remote Software Download and Remote Access .................................................... 256 Deleting old Activity or Audit Logs (Purge) . 153 Renaming ................................................... 156 An account .............................................. 156 An account folder .................................... 156 Repairing database tables .......................... 146 Replacing a main panel ..............................
Selecting during login ..................................3 Server location ................................................3 server validation certificate..........................259 Servers........................................................158 Viewing accounts across multiple servers .............................................................158 Service Manager .........................................257 Director Server manager (v4.7)...............257 Service packs................................
Software licensing and activation key......... 281 Software operators ..................................... 110 Software version & capacities (activation key) ................................................................ 252 Software-Based Text Paging (Serial Reporting) ................................................................ 179 Sonalert tones reference .................... 298, 299 Sorting a large account-list ......................... 156 Sound .................................................
Topology .....................................................295 Totalization reports........................................12 Tour...............................................................45 Guard Tours ..............................................42 Setting up (configuring) guard-tours..........45 Trademarks and copyrights............................. v Tree view Setting how panels and groups are displayed .................................................
Visually Verifying Users (Photo-Verification) 38 VVC file............................................... 259, 267 Wandering patient....................................... 217 Web browser............................................... 256 Remote Software Download and Remote Access................................................. 256 Welcome to the Guardall Director software .... 3 What happened (viewing the status of previous communications sessions)......................
