Warranty

RGF INDUSTRIES, INC.
CRYSTALOK GLASS BLOCK WINDOW
LIMITED WARRANTY
OUR LEVEL OF COMMITMENT
RGF Industries, Inc. is dedicated to the highest standards of quality. This Warranty is provided to
increase your satisfaction with our products. If your RGF Industries, Inc. product is within the
Warranty period set forth below, we will provide the warranted remedy at no cost to you. If
beyond the Warranty, we will provide repairs or replacements at a reasonable charge, if you so
desire.
SPECIFIC WARRANTY COVERAGE
TEN (10) YEAR LIMITED WARRANTY
The CrystaLok Glass Block Window is warranted to be free from manufacturing defects for ten
(10) years from the date of purchase. RGF Industries, Inc., will at its discretion, repair or replace
any window, or refund your original purchase price.
GENERAL CONDITIONS AND EXCLUSIONS
The limited warranties set forth in this document are the only expressed warranties (whether
written or oral) applicable to CrystaLok Glass Block Windows, and no one is authorized to change
these written warranties.
ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY AND FITNESS FOR A
PARTICULAR USE EXPIRE WITH THE 10 YEAR LIMITED WARRANTY TERMS. RGF
INDUSTRIES, INC. IS NOT RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES, AND OUR LIABILITY SHALL IN ALL INSTANCES BE LIMITED TO THOSE SET
FORTH IN THE SPECIFIC WARRANTY.
This Warranty is solely for the purchaser of our window and may not be sold, assigned or
transferred.
CONDITIONS NOT COVERED
Some items are not covered by this Warranty such as: damage caused by improper installation,
use or maintenance; accidents; natural disasters; damage caused by painting or staining; minor
scratches or other imperfections in the glass that do not impair structural integrity or significantly
obscure normal vision; and damage to surfaces caused by pollutants such as salt or acid rain.
TO GET HELP
To make inquiries about our Warranty, contact either the retailer who provided you our window or
us directly at RGF Industries, Inc., 300 Poplar St, Pittsburgh PA 15223. RGF Industries, Inc. will
investigate your claim and within sixty (60) days after notification take appropriate action. RGF
Industries, Inc. may charge an inspection fee for any on-site inspection that is required or that is
requested by you. If it is determined that our product has a defect covered by this Warranty, our
inspection fee will not be charged.