Specifications
Technology Upgrade Testing 28 7700-7
1224_01
4. When the Auto Attendant is configured, the Contractor shall place test calls and
during the test calls he shall test each option.
5. Each option shall be shown to work prior to cutover.
B. The Owner and Engineer shall be present to witness that the entire voice system works prior
to cutover.
1. The Contractor shall schedule a check out meeting with the Owner and Engineer a
minimum of one week prior to the scheduled use of the new system
2. This meeting is the opportunity for the Contractor to demonstrate that the telephone
system, Auto Attendant, Voice mail systems work as per the specs and the
configuration options as decided at the earlier configuration meetings.
3. The Contractor shall present a check-off sheet that lists all the features and
functionality required by the Owner.
4. During the check out meeting the Contractor shall demonstrate that each system
works as configured and as required by the Owner. This includes the telephone
switching, Auto Attendant and Voice mail system.
5. Only after the Owner and Engineer have decided that the system is working as per
the specifications and the Owners requirements will the cutover be allowed to occur.
4.03 CUTOVER TESTING –TELEPHONE SYSTEM
A. During the cutover the Contractor shall test the system to make sure it is working as
designed.
1. Test all incoming and outgoing trunks.
2. As each station is set, the Contractor shall test that it is associated with the correct
extension.
3. A centrally located operator shall call back each extension to ensure that the newly
installed station rings and is able to complete the call.
4.04 POST-CUTOVER TESTING –TELEPHONE SYSTEM
A. The Contractor shall schedule a “Substantial Completion” meeting after cutover where all the
features of the entire voice communications system shall be demonstrated. The meeting
shall not be able to be scheduled until the system is fully populated and all telephone sets
are connected.
1. This meeting shall be scheduled for a time when the system has been cutover and is
working correctly.
2. Prior to the meeting, the Contractor shall provide a checklist of all the features and
components of the voice system. This checklist will contain all the items required to
be working for sign off to occur.
3. Provide the list to the Engineer for review prior to scheduling the meeting. The
Engineer will review the checklist and make sure all components of the system are
being reviewed.
4. Once the list is reviewed and approved by the Engineer, the “Substantial Completion”
meeting can be scheduled.
5. During the Substantial Completion meeting, each item on the checklist shall be
demonstrated to work as it was intended.
6. If at the end of the meeting, the Engineer and Owner can sign the checklist, the
installation of the telephone system will be “Substantially Complete”. At that time the
30-day Acceptance period begins.
B. From the day the telephone system is Substantially Complete, there is a thirty- (30) day
Acceptance Period. The Acceptance period shall be used to show that the system functions
under a full load and provides reliable communications services.
1. After the Completion of the Acceptance Period, the installation will be deemed
complete, and the warranty period can begin.
2. During the Acceptance period, the Voice Communications system, and all its
components shall work, without interruption, as it was designed.
3. If there is an outage or interruption in service due to a malfunction or misconfiguration
of the system, the thirty (30) day Acceptance period shall begin after the malfunction
or configuration has been shown to be completely repaired.