Specifications

Technology Upgrade Tel System 28 6100-12
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3. The Contractor shall demonstrate the ability of the software to generate these reports
prior to cutover.
F. Survivable Remote Telephone Switch appliances
1. At each building the contractor shall install a system to allow the remote building to
continue outbound and inbound calls in case of a loss of network connectivity or
connection to the main telephone switch.
2. The survivable remote shall be connected to local POTS lines for inbound and
outbound calling.
3. Outbound 911 calls shall automatically be routed over the local POTS lines to
facilitate 911 addressing.
4. The contractor shall configure the system to automatically fail-over to local POTS
lines when a loss of connectivity occurs.
G. Setup of user accounts
1. Each user account shall be configured in the system and each person assigned a
voice mail account.
2. Setup all unified messaging and integration required for the telephone system and
email system.
3. Configure each telephone so it is associated with an extension number and a specific
user.
4. Integrate each user extension with their Active Directory login.
H. Setup of all attendant locations
1. Configure the system to support all identified call attendants.
2. Configure each attendant console to support the users they oversee/are connected
to.
3. Where an auto attendant is installed configure the attendant console to be able to
control when the auto attendant is deployed.
4. Populate the auto attendant console with the user extensions that they are to
oversee.
I. Reports
1. Work with the owner to create monthly reports detailing the information identified by
the owner as required.
3.08 INTERFACE WITH LOCAL EXCHANGE CARRIER AND LONG DISTANCE CARRIER
A. The Contractor shall act as the Owner’s Agent in dealing with the local and long-distance
service providers that provide telephone service to the Owner.
1. A letter of Limited Agency will be provided to the Contractor so that he can order the
installation and removal of telephone lines for the client.
2. The Contractor shall work with the Owner to decide what services will be required for
the new telephone system.
3. With this knowledge, the Contractor shall interface with the service providers to
schedule the installation of all incoming lines and connection of private links to the
other building.
B. The Contractor shall have discussions with the LEC and the LD Carrier to identify the circuits
that will be connected, the circuits to be re-used and the new ones to be connected.
C. The costs and benefits of the new, re-used, and disconnected lines shall be discussed with
the owner, and then the Owner shall direct the Contractor on any changes that need to be
made.
D. The Contractor shall be ready to discuss the Pros and Cons of all the different configurations
possible.
E. The Contractor shall provide the Owner with a thorough understanding of the recurring
charges for the services from the LEC and LD carrier
F. Coordinate the location of all the lines from the Telecom providers with the location of the
telephone switch and network electronics.
G. The point of demarcation for the service providers shall be on the wallfield and shall be
labeled for the incoming lines attached.