Specifications

Technology Upgrade Tel System 28 6100-8
1224_01
3. All call details shall be kept for all times where a long-distance call was tried and the
authorization code was not dialed.
4. Each authorization shall note the length, location and number called. This information
shall also be kept in the Call Accounting System.
5. Codes shall be able to be required and defined by any of the following benchmarks:
a. Local Calls
b. Intra-LATA and inter LATA Long-Distance Calls
c. Time of Day restrictions
d. Telephone station restrictions
e. Inter-State calls.
f. Special Prefix (i.e. 900 numbers) shall be able to be assigned an authorization
code.
g. All the above codes shall be able to be combined in any way to provide access
for all services via one number.
6. Authorization codes shall be 4-10 digits in length.
E. The telephone system shall allow an intercom function between telephone sets.
1. The Caller shall be able to dial an extension, the caller and person being called shall
hear a beep, and then the caller can speak through the speakerphone of the person
being called.
2. The person called shall be able to respond through the speakerphone to the caller.
Once the conversation is completed, the line shall be broken by the caller going on-
hook.
3. Each telephone set shall be able to block incoming intercom calls.
4. The owner shall be able to implement intercom groups. These consist of numerous
telephones that hear the same message via the intercom function.
F. The telephone system shall support an integrated voice mail system that will be connected
and configured by the Contractor.
2.07 MANAGEMENT REQUIREMENTS
A. The management of the telephone systems shall be via an integrated system providing
statistics and easy access to system changes and upgrades.
B. The management system shall be a completely Graphical User Interface. A command line
only management platform is not acceptable.
C. The Management system shall employ Detailed Call Recording for all information gathered
on all outgoing calls and incoming calls.
D. The management platform shall provide a single point of entry for the administrator.
1. All updates, changes and transfers shall not only be applied to the telephone system
switching database, but shall also be transmitted to all other databases associated
with the telephone system.
2. This shall include, but not be limited to, Telephone switch, Voice Mail system, Call
accounting system, Work order system, and directory of extension numbers.
E. If the system fails for any reason; it shall automatically restart when power is restored.
1. If the initial restart does not work, then one other attempt shall be made. If that restart
does not work then the telephone system shall have the ability to page a pager and
provide a message indicating that the phone system is inoperative.
2. All memory and configurations shall be automatically loaded on the system. No
additional programming shall be required to bring the telephone system back to its
original use standards.
3. The telephone switch shall be able to print a trouble log each day that shows dropped
calls and lost messages associated with the voice mail system.
F. The management system shall allow the administrator to make any and all changes to the
system. This shall include each and every aspect of the system and its uses.
1. Moves, Adds and changes shall be able to be made from the management console.
2. This shall be able to be done locally or remotely through the data network.
3. Control Hunt/ACD groups and members