Specifications

Technology Upgrade Tel System 28 6100-6
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L. Telephone system shall have a directory of all the people on the telephone system and the
users shall be able to call a person in the directory by just clicking or choosing their
telephone number.
1. Directory shall be available on the telephone and on the user software on the PC.
2.05 SOFTWARE AND HARDWARE SPECIALTIES
A. User interface software
1. The system shall provide for each user to be able to control all aspects of their
telephone either through the telephone itself or through PC based user software.
2. The software shall allow the user to:
a. Integrate their existing Microsoft Outlook or Google Contacts with the
telephone system to allow calling by clicking on a user in their connections
window.
b. PC based Telephone controls such as initiate calls, direct incoming calls to
voicemail.
c. Make custom calling directories and groups.
d. Instant messaging
e. Easy setup of conference calls
B. Conference Calling
1. The system shall allow for no fewer than four (4) internal or external calls to be
connected to make a conference call.
C. Unified Messaging
1. The owner requires that the system be able to provide unified messaging to all the
telephone users. The tasks required shall include but may not be limited to:
a. Sending an email to individual users to alert them that they have a voice mail
message. The email shall include a link to the actual voice mail file on the
voice mail server.
b. The owner may or may not want voice mail files to be sent and stored on the
email server. This shall be a configurable solution on the telephone system.
c. Once a person listens to the email through their computer or through their
telephone the message waiting light shall be extinguished.
D. Active Directory integration
1. The telephone system shall provide for active directory integration so that a single-
login to the data network shall facilitate the connection of that PC to the user’s
telephone system control software.
E. Multiple user login to a telephone
1. System shall support multiple telephone/extension numbers to be associated with one
telephone handset.
F. Attendant software
1. The system shall provide for an enhanced call control interface for secretaries and
group leaders who wish to manage calls for a group of people.
2. This interface shall allow an attendant to see who in their building or in a configurable
group is on a call and shall allow the attendant to queue or direct calls to other users
or voice mail accounts.
3. This interface shall be through the PC based software or through a “sidecar” attached
to the telephone.
4. Provide a minimum of one attendant console per school building and other attendant
consoles/software where noted on the drawings.
G. E911 Integration
1. The telephone system shall support E911 configuration to pass detailed information
from the telephone system to the PSAP.
2. By default, the billing address for each DID will be delivered to the PSAP
3. Map each telephone in the system to a physical room number and name of the room.
a. Information provide would look something like this:
b. 555-125-1545, 3962 N. Three Mile Road Traverse City, MI Room 212,
Chemistry Lab”