User manual

1. No message displayed on the front display. (The product will not switch on.)

• Check the main power cable and make sure it is plugged into a suitable power

outlet.

• Check that the mains supply is switched on.

• Connect the power cable to a different power outlet.

• Check that the power switch is on at the rear of the product. (where applicable)

2. No picture

• Make sure that the product is powered on and in operation mode. (Press the

STANDBY button)

• Make sure that the AV/HDMI/YUV cable is firmly connected to the TV.

• Make sure that the antenna cable is properly connected to the product.

• Be sure to activate channel search.

• Check the brightness level of the TV.

• Check if the channel is currently on air. Contact the broadcaster to ensure that the

channel is running.

3. Poor picture/sound quality

• Make sure there is no mobile phone or microwave oven near the product.

4. No or poor sound

• Check that your AV/HDMI cable is connected correctly.

• Check the volume levels of your TV set and the product.

• Check if the product or TV is on mute.

• Check audio type or soundtrack option. (where applicable)

5. Remote control does not operate.

• To control the product, the top end of the remote control should point directly

towards the receiving part of the product.

• Remove and reinsert the batteries in the remote control.

• Replace the batteries in the remote control for a new set.

6. Cannot connect network .

• Make sure the network is good.

• Make sure the Ethernet cable is inserted firmly to the LAN router.