Installation Manual

Helpful hints & troubleshooting tips

If your system does not boot, check the following:

1. If you receive an error message or hear a series of beeps,

your system may not be recognizing the new memory.

Remove and reinstall the modules to ensure they are

securely seated in the sockets.

2. If your system won’t boot, check all of the connections

inside your computer. It is easy to bump a cable and pull it

out of its connector, disabling devices such as your hard

drive or CD-ROM. If your system still won’t reboot, contact

Crucial Technical Support.

3. When restarting your system, you may get a message

prompting you to update the conﬁguration settings. Refer

to your owner’s manual for information. If you are still

unsure, please call Crucial Technical Support for assistance.

4. If you get a memory mismatch message, follow the

prompts to enter the Setup menu, and then select Save

and Exit. (This is not an error—some systems must do this

to update the system settings.)

If you encounter any of the following problems, please

contact Crucial Technical Support:

1. Your module doesn’t seem to ﬁt; do not force it into the

socket.

2. Your system is recognizing only half of the new module’s

memory.