™ RTX IR User Manual (Revised February 28, 2012) Models covered: RTX 410-IR RTX 610-IR RTX 801-IR Note: The contents of this user manual reflect operational instructions for RTX IR units manufactured after 12/15/2011. RAID sets created in RTX IR units manufactured prior to this date are incompatible with newer units. RT X410/610/801- IR User M an ual A9- 468- 0005 REV 1.
CRU Table of Contents 1: Default GUI Login Information 2: Pre-Installation Steps 2.1 Accessories 2.2 Identifying Parts 2.3 Warnings and Notices 2.4 Terminology 3: Introduction to RAID 3.1 Summary of RAID Levels 4: Introduction to iSCSI 4.1 What is iSCSI? 4.2 What is the benefit of iSCSI? 4.1 What is iSCSI Not? 5: Installation Steps 5.1 Hard Drive Installation 5.2 Operating RTX 5.3 Recovering from a Failed RAID 6: Network Configuration 6.1 Connect RTX to your network (or computer) 6.
CRU 1 Default GUI Login Information The following login and password information can be used to easily log into the GUI (See Section 7 for instructions on how to log in to and use the GUI). Administrator Account This account has read and write privileges. Username: admin Password: 1234 User Account This account has read-only privileges. Username: user Password: 1234 2 Pre-Installation Steps 2.1 RTX Accessories: Please contact CRU-DataPort if any items are missing or damaged.
CRU The main circuit boards of the HDD carriers are susceptible to static electricity. Proper grounding is strongly recommended to prevent electrical damage to the enclosure or other connected devices, including the computer host. Avoid all dramatic movement, tapping on the unit, and vibration. Avoid placing the HDD carriers close to magnetic devices, high voltage devices, or near a heat source. This includes any place where the product will be subject to direct sunlight.
CRU A RAID (Redundant Array of Independent Disks) is an array of multiple hard drives that are combined in a way that provides faster performance and/or data safety. Your RTX unit is capable of creating and managing several different varieties of RAID. You may choose your preferred RAID level based on factors such as disk capacity, desired data safety, and desired performance. 3.1 Summary of RAID Levels RTX supports RAID Levels 0, 1, 3, 5, 6, 0+1, 10, 30, 50, 60, & JBOD.
CRU ***Two disks from each of the RAID 6 sets could fail without loss of data. The loss of three disks in the same striped RAID 6 set fails, then the entire RAID will fail. 4 Introduction to iSCSI 4.1 What is iSCSI? iSCSI is a technology that allows a data storage device to be accessed over a TCP/IP network using SCSI protocols. When your computer’s OS receives a request for data access, it generates a SCSI command and then sends an IP packet across a network or direct Ethernet connection.
CRU creating a usable RAID set. Section 8 contains instructions on how to access RTX through an iSCSI initiator. f) Format the drive. When a hard drive is first used with RTX, or when a RAID set has been created and the user connects to RTX through an iSCSI initiator, it will show up as a blank, unallocated drive. You’ll need to format the drive in RTX before you can use it See Section 9 for instructions on how to format the drive with Mac or Windows operating systems.
CRU Default IP address: 192.168.0.1 Default subnet mask: 255.255.255.0 Default gateway: 192.168.0.254 6.2.3 RTX LCD Menu Diagram Use the following chart for reference when following the instructions in Section 6.2.4 for setting up RTX according to your network type. Main Menu 2 nd Menu Screen [System Info.
CRU 6.2.4 Instructions for Differing Network Connection Types DHCP-Enabled Network On DHCP networks, a new IP address is dynamically assigned to RTX’s Config GUI port as soon as the network detects it. You can determine this address by checking the LCD interface on the front of RTX. It will appear in this format: xxx.xxx.xxx.xxx. Simply type this IP address into a web browser on your computer. This will access RTX’s GUI, which you will use to configure the unit.
CRU in this format: xxx.xxx.xxx.xxx. b) Next, change your computer’s IP address so that all but the last three digits match RTX ’s address. For example, if RTX’s IP address is 169.254.12.62, you might assign your computer the number 169.254.12.63 (assuming no other computer on the network is already using that number). The process of changing your computer’s IP address varies depending on its operating system. Mac users can go to System Preferences Network.
CRU the GUI’s main page should load, displaying a picture of RTX with several options to the left. When you click on any option, you will be prompted for a username and password. The default administrator username is "admin" and the default password is "1234." 7.1 GUI Indicators The top right hand corner of the GUI window displays several indicators. RAID light: Green indicates that the RAID is working properly. Red indicates a RAID error. If no RAID is set up, the light will remain green.
CRU 7.2 Overview of GUI Architecture • • • • • • • • Quick installation System configuration o System settings o IP address o Login settings o Mail settings o Notification settings iSCSI configuration o Entity property o NIC o Node o Session o CHAP account Volume configuration o Volume creation wizard o Physical disk o RAID group o Virtual disk o Logical unit Enclosure management o SES configuration o Hardware monitor o S.M.A.R.T.
CRU b) Enter a name for the new RAID Group in the first field, and then select your desired RAID type or JBOD from the dropdown box. CRU-DataPort recommends RAID 5 for maximum performance, capacity, and security. For more information on RAID, see Section 3. Click “Select PD” to select the drives that will be added to the RAID Group. Note: Drives must be marked as Free Disks before they can be added to a RAID Group. To set drives to Free Disks, see Section 7.7.2, subsection “Modifying Physical Disks”.
CRU e) On the confirmation screen, verify that the RAID level is correct and all of the disks you selected are displayed under “RAID PD slot”, then click “Confirm” to create the RAID Group. f) The RAID Group will now display on the main RAID Group screen. To finish manually creating a usable RAID set, a Virtual Disk still must be created and a Logical Unit must be attached. Go to the next section, “Manually Creating a Virtual Disk”. If you opted to create JBOD drives, skip to Section 8.3.
CRU Name Enter a name for the Virtual Disk. RG Name Choose the RAID Group to which the Virtual Disk will be added. Capacity Enter the capacity of the Virtual Disk. The default uses the maximum capacity of the associated RAID Group. If you wish to create multiple Virtual Disks on the selected RAID Group, you will need to reduce the capacity below the maximum so that there is space left on the RAID Group for additional Virtual Disks. Stripe height (KB) Determines how RTX organizes the RAID.
CRU Readahead Choose whether file prefetching should be enabled. Erase Wipes out the original data in the Virtual Disk to prevent the OS from recognizing it. The options are “None”, “First 1GB”, and “Full Disk.” c) After the RAID builds, the Virtual Disk will now display on the main Virtual Disk screen. If you have enabled an Erase option, do not shut down or reboot RTX while the Virtual Disk is initializing or the erase process will stop.
CRU been following the instructions for manually creating a usable RAID set, you have now completed setup and can now access the RAID set through iSCSI initiator software (see Section 8 for installation and connection instructions). 7.4 Quick Installation CRU-DataPort does not recommend using the Quick Installation option to set up your RTX. For quickly setting up a RAID, refer to Section 7.7.1.
CRU System Name The default system name is “RTX-IR”. To change the system name, simply click in the box displaying the system name and highlight or delete the part of the name you wish to change, then type the new name and click the “Confirm” button at the bottom of the page. Date and Time The Date and Time option allows you to change the date and time settings of RTX. To change the date or time, check the “Change date and time” check box and then click in the field that you wish to change.
CRU System Indication To turn the System Indication LED on or off, select the “Confirm” button in the System Indication box. After confirming, a dialog box will appear verifying that changes have been made. To reverse this action, press the “Confirm” button again. 7.5.2 IP Address The IP Address option lists RTX’s MAC address and allows you to view and modify the IP information of the Config GUI port on RTX.
CRU Admin Password The Admin Password option allows you to change the password for the administrator account, which is used to access and modify the settings in the GUI. The default username is ‘admin’ and the password is ‘1234’. To change the password, click on the “Change admin password” check box. Then enter the old password in the first field. Type the new password in the second and third field and finally click the “Confirm” button at the bottom of the page.
CRU 7.5.5 Notification Settings Notification Settings allows you to configure the Simple Network Management Protocol (SNMP), Windows Messenger events, the System Log server, Event Log filters, and enable or disable the internal buzzer. SNMP (Simple Network Management Protocol) SNMP can be configured to send trap messages to up to three different addresses on the network.
CRU Syslog Server (System Log Server) The Syslog Server option allows configuration for error, warning, and information reporting via a port on the server. Enter the server IP under Server IP/hostname and the port used in the UDP Port line (the default port is 514). The Facility can be changed between “User”, “Kern”, and “Local1” through “Local7” using the dropdown box. Select the check boxes for “Info”, “Error”, and “Warning” that pertain to the information that you want to have reported.
CRU 7.6 iSCSI Configuration The iSCSI configuration menu options are generally used to modify the connection properties of RTX. Click on “iSCSI configuration” to access the following menu options: Entity Property, NIC, Node, Session, and CHAP Account. 7.6.1 Entity Property The Entity Property option allows you to add an Internet Storage Name Service (iSNS) server IP address to the iSNS server group, to which the iSCSI initiator can send queries.
CRU Name LAG LAG No DHCP IP Address Netmask Gateway Jumbo Frame MAC Address Link NIC Column Descriptions LAN1 corresponds to the port labeled CH-1 (Channel 1) on the back of RTX, while LAN2 corresponds to the port labeled CH-2 (Channel 2). Displays whether Link Aggregation is enabled or disabled. Displays the LAG number. Shows whether the channel has DHCP enabled. Displays the IP address currently in use by the channel. Displays the subnet mask being used by the channel. Displays the IP gateway.
CRU 7.6.4 Session The session function allows you to view information on a session initiated by an iSCSI initiator application (see Section 8), including Initiator Name, TPGT, Error Recovery Level, and Error Recovery Count. Hover your mouse over the button in the “No.” column and click on “List connection.” It will list all the connections of the session. 7.6.5 CHAP Account CHAP (Challenge Handshake Authentication Protocol) is a common iSCSI authentication method.
CRU Modifying the CHAP Account Hover your mouse cursor underneath the username to bring up a menu. Select “Modify user information” to change the username and password, or select “Delete” to remove the user. A confirmation box will appear. Click “OK” and the username will be deleted from RTX. 7.7 Volume Configuration The Volume Configuration menu provides the options you will use to set up one or RAID volumes of varying levels on RTX.
CRU If any disks are not assigned to a Virtual Disk, it will walk you through a series of steps to create a usable RAID set. If there are previous RAID Group or Virtual Disk configurations present, the wizard may limit the choices you can select in the following steps. a) Select your desired RAID Level from the drop-down box, then click the “Next” button. The dropdown box displays the drive capacity next the RAID Level. b) Choose how many disks you wish to use in the new RAID Group.
CRU The following information is displayed: Slot Size RG Name Status Health Usage Vendor Serial Rate Physical Disk Column Descriptions The slot number of the hard drive. “1” corresponds to the top bay of RTX , “8” to the bottom bay. Hover your mouse cursor over the button below the slot number to bring up configuration options for that particular hard drive, which are detailed below. The logical capacity of the drive. Can be displayed in megabytes (MB) or gigabytes (GB).
CRU Readahead Command Queuing The hard drive has file prefetching enabled. The default setting is Enabled. Newer hard drives can queue multiple commands and handle them one by one. The default setting is Enabled. Modifying Physical Disks Hover your mouse cursor over the button below the slot number to bring up a series of options for that particular hard drive. Set Free Disk Frees the disk from the RAID Group it is attached to and makes it free for use.
CRU #VD Status Health RAID The number of Virtual Disks that have been created as part of the RAID Group. The status of the RAID Group. • Online The RAID Group is online. • Offline The RAID Group is offline. • Rebuild The RAID Group is currently being rebuilt. • Migrate The RAID Group is currently being migrated. • Scrubbing The RAID Group is being scrubbed. • Parity Checking The RAID Group’s parity is being checked. The health of the RAID Group. • Good The RAID Group is good.
CRU No. Name Size Write Priority BG Rate Status Type Health R% RAID #LUN RG Name Virtual Disk Column Descriptions The Virtual Disk number. Hover your mouse cursor over the button below the Virtual Disk number for configuration options. The name of the Virtual Disk. The total capacity of the Virtual Disk. Can be displayed in MB or GB. The write status of the Virtual Disk.
CRU Extend Extend the Virtual Disk capacity. Confirm Parity Check Regenerates parity for the RAID Group. This option allows the administrator to regenerate parity when a parity/data inconsistency is found, or to check parity/data consistency only. Delete Deletes the Virtual Disk. Set Property Allows the administrator to change the Virtual Disk name, change the write status, priority, background task priority, and enable or disable Readahead. Attach LUN Attach a Logical Unit Number to the Virtual Disk.
CRU Detach Detaches the Logical Unit from a Virtual Disk and deletes it. 7.8 Enclosure Management Enclosure management gives access to the following menu options: SES Configuration, Hardware Monitor, and S.M.A.R.T. 7.8.1 SES Configuration SCSI Enclosure Services, or SES, is a command set that is used to manage and sense the state of the power supplies, cooling devices, displays, indicators, and individual drives of a SCSI device. RTX is an SES compliant enclosure.
CRU Auto Shutdown When this checkbox is enabled, RTX will automatically shut down if any of each items’ voltage or temperature strays outside of the minimum or maximum displayed values. Auto shutdown is enabled by default to protect the hardware of RTX. 7.8.3 S.M.A.R.T. S.M.A.R.T. (Self-Monitoring Analysis and Reporting Technology) is a diagnostic tool for hard drives that gives advanced warning in some cases of hard drive failure. S.M.A.R.T.
CRU 7.9.1 System Information Click on System Information to display RTX’s hardware profile information. 7.9.2 Upgrade The upgrade function allows you to upgrade the firmware of RTX. DO NOT USE THIS FUNCTION WITHOUT SPECIFIC INSTRUCTION FROM CRU-DATAPORT TECHNICAL SUPPORT. Doing so could result in malfunction of your RTX. 7.9.3 Reset to Factory Default The Reset to Factory Default option allows you to restore settings to the factory defaults. Click on the “Confirm” button to verify. 7.9.
CRU 7.9.5 Event Log The Event Log allows you to view event messages. Check or uncheck the checkboxes of “Info”, “Warning”, and “Error” filter the events displayed. Click the “Download” button to save the entire event log as a text file. Click the “Clear” button to clear all event logs. Click the “Mute” button to stop the alarm if it is engaged. 7.9.6 Reboot and Shutdown The Reboot and Shutdown feature allows you to reboot or shutdown RTX’s RAID and LCD controllers.
CRU 8.2 Access RTX using iSCSI Initiator Software This software can by launched by double-clicking on the iSCSI Initiator icon in the Administrative Tools folder in the Control Panel. 8.2.1 Windows XP After you launch the initiator you'll see a window with several tabs, with the "General" tab opened by default. a) If you have set up CHAP in the RTX GUI, input the proper information by clicking on “General” tab and then clicking on the “Secret” button. b) Select the "Discovery" tab.
CRU 9.1.2 Formatting a Drive To format, use Mac OS X’s Disk Utility (found in the applications folder). a) Click on the drive in the window to the left (see picture below). b) Click the Erase tab in the window to the right (see picture below). c) Select the format type. Most users prefer Mac OS Extended with Journaling (HFS+), which is required for compatibility with Time Machine (OS 10.5 or newer). If you need to use RTX with both Mac and Windows computers, select MS-DOS File System instead.
CRU c) The volume should appear in the list of Disks in the lower middle/right pane (see picture below). You may need to scroll down to see it. If the volume is already formatted, you can identify it easily by its volume name. If it’s unformatted, the Drive Properties Box will say “Unallocated” and you’ll need to initialize the disk before formatting it. Initialize the disk by right-clicking the Device Properties Box and selecting Initialize Disk. Device Properties Drive Properties d).
CRU 10 RAID Is Not a Backup Because RTX features redundant RAID modes which protect against a hard drive mechanical failure, it is an excellent part of any backup strategy. However, a RAID is not, in itself, a complete backup strategy. Many things besides hard drive failure can damage or erase your data: • Corruption caused by unexpected disconnection during data access (e.g.
CRU Error Error Error Error Info Info SATA init fail SATA diag fail Mode ID fail SATA chip count error SAS port reply error SAS unknown port reply error FC port reply error FC unknown port reply error Info Info Core failed to initialize the SATA adapter SATA Adapter diagnostics failed SATA Mode ID failed SATA chip count error SAS HBA port reply terminated abnormally SAS frontend reply terminated abnormally FC HBA port reply terminated abnormally FC frontend reply terminated abnormally
CRU Info Info Warning Web Logout Log clear Send mail fail via Web UI All event logs are cleared Failed to send event to LVM Events Level Info Info Info Info Info Info Info Info Info Info Info Info Info Info Info Info Info Info Warning Info Info Warning Info Info Error Info Info Info Info Info Info Info Info Info Error Info Info Info Info Warning Warning Warning Error Type RG create OK RG create fail RG delete RG rename VD create OK VD create fail VD delete VD rename VD
CRU Error Error Warning Warning VD failed VD IO fault Recoverable read error Recoverable write error Unrecoverable read error Error Unrecoverable write error Error Config read rail Error Config write fail Error Error Info Error CV boot error adjust global CV boot global CV boot error reate global PD dedicated spare Info Info Warning Warning Warning Warning Info Info Info Info Info Info PD global spare PD read error PD write error Scrub wrong parity Scrub data recovered PD freed RG imported RG res
CRU System Maintenance Events Level Info Info Info Info Info Info Info Info Warning Error Info Type System shutdown System reboot System console shutdown System web shutdown System button shutdown System LCM shutdown FW upgrade start FW upgrade success FW upgrade failure IPC FW upgrade timeout Config imported Description System shutdown System reboot System shutdown from via Console UI System shutdown from via Web UI System shutdown via power button System shutdown via LCM System firmwar
CRU Mac OS Although Mac OS 10.4.x supports only 32-bit LBA, increasing the block size to 4096 will allow you to create a 2TB+ volume that is usable by the OS. Linux Versions of Linux vary, but using one of the above methods may allow you to create a 2TB+ volume that your distribution can use. 13 Frequently Asked Questions (FAQ) Q I created one volume, but my computer sees two of them. Why? A There may be two Logical Unit Numbers (LUN) assigned to that volume. To check this, use the GUI.
CRU A One computer at a time can directly access RTX, but files on RTX can be shared from that computer to other computers. In such a scenario, the computer attached to RTX acts as a server. Only the server computer requires an iSCSI initiator. The other computers do not need special software. Q What is the difference between iSCSI and NAS (Network Attached Storage)? A The difference between iSCSI and NAS is that a NAS does not need a computer to act as a server.
CRU 14 Technical Specifications Product Models: Raid Levels Supported: Host Interfaces: Data Interface Speeds: Drive Types Supported: Online Auto-Rebuild: RTX 410-IR, 610-IR and RTX 801-IR RAID 0, 1, 3, 5, 6, 0+1, 10, 30, 50, 60, & JBOD Dual Gigabit Ethernet Up to 200MB/s (network dependent) 3.
