Thank you for purchasing this mobile phone. Please read all safety precautions and this manual carefully before using your device to ensure safe and proper use. Content, images and screenshots used in this manual may differ in appearance from the actual product.
Contents SAFETY PRECAUTIONS 5 HEARING PROTECTION 9 PERSONAL INFORMATION AND DATA SECURITY 9 MEDICAL DEVICE 11 POWER SUPPLY & CHARGING 11 PROTECTING THE ENVIRONMENT 12 CLEANING AND MAINTENANCE 13 SAR INFORMATION 14 EMERGENCY CALL 14 COMPLIANCE 15 COPYRIGHT 15 GETTING TO KNOW YOUR PHONE 16 PHONE OVERIEW 17 KEY’S FUNCTIONS 18 INSTALLING THE PHONE 20 CHARGING THE BATTERY 24 CHARGING BATTERY 24 CHARGING TIME 24 3
BASIC OPERATIONS 27 TURNING YOUR DEVICE ON/OFF 27 CONFIGURING YOUR PHONE ON START UP 27 UNLOCKING THE SCREEN 29 UNDERSTANDING THE SCREEN 30 NOTIFICATIONS PANEL 31 OPENING THE NOTIFICATIONS PANEL 31 CUSTOMIZING YOUR SCREEN 32 MAIN FUNCTION 33 MAKING AND RECEIVING A CALL 33 ADDING CONTACTS 34 SENDING MESSAGE 35 MUSIC 36 CAMERA 37 CHROME 38 GETTING CONNECTED 38 IMPORTANT INFORMATION 40 DISCLAIMER 41 TROUBLESHOOTING 42 4
Safety Precautions Please read the safety precautions carefully to ensure the correct use of your mobile phone. 1. Do not crash, throw, or puncture your mobile phone. Avoid the falling, squeezing, and bending of your mobile phone. 2. Some parts of your mobile device are made of glass. This glass could break if your mobile device is dropped on a hard surface or receive a substantial impact. If the glass breaks, do not touch or attempt to remove it.
over openings as well as the cover are closed properly. 8. Do not open the phone’s cover if it is in water or in a very humid environment. 9. The rubber seal fixed on the cover is an important component of the device. Take care when opening and closing the cover to avoid damaging the rubber seal. Ensure that the seal is free from any debris, such as sand or dust, to avoid damaging the device. 10. The cover and the caps over openings may become loose from falling or shocks.
the phone may cause interference or danger. 17. Do not use your mobile phone while driving. 18. Follow any rules or regulations in hospitals and health care facilities. Switch off your mobile phone near medical apparatus. 19. Switch off your mobile phone in aircraft. The phone may cause interference to control equipment of the aircraft. 20. Switch off your mobile phone near high-precision electronic devices. The phone may affect the performance of these devices. 21.
flammable gas such as a gas station. 28. Keep your mobile phone and its accessories away from children. Do not allow children to use your mobile phone without guidance. 29. Keep the phone and charger out of the reach of children. Do not let children use the phone, battery or charger without supervision. 30. Keep children away from small phone accessories to prevent suffocation or blocking of the oesophagus as a result of swallowing. 31.
Hearing Protection 1. This phone respects the current regulations for limiting the maximum output volume. Prolonged headset listening at high volume could lead to hearing damage! 2. Stop using the product or lower the volume if your ears are uncomfortable. 3. Do not turn up the volume too high, doctors warn against prolonged exposure to high volume. 4. Excessive sound pressure from headsets and headphones may cause hearing loss. 5.
unlock it. • Periodically back up personal information kept on your SIM/USIM card, memory card, or stored in your device memory. If you change to a different device, be sure to move or delete any personal information on your old device. • If you are worried about viruses when you receive messages or emails from a stranger, you can delete them without opening them. • If you use your device to browse the Internet, avoid websites that might pose a security risk to avoid theft of your personal information.
Medical Device 1. Follow any rules or regulations in hospitals and health care facilities. 2. Implanted medical device such as pacemaker may be affected by the product. 3. Keep the product at least 20 cm away from the medical device to protect the implanted medical device from the potential interference radiated from the phone. 4. Do not carry the product in the chest pocket. 5. Turn off the product immediately if you suspect any interference. Power Supply & Charging 1.
4. Only use the adapter supplied with the phone. 5. This adapter is only used indoor. 6. The mains cable is used as a connecting device. The wall outlet should remain readily accessible and access to the outlet should not be blocked during use. 7. To fully disconnect the phone from the mains, unplug the AC/DC cable from the wall outlet. 8. The ventilation should not be impeded by covering the ventilation openings with items, such as newspapers, tablecloths, curtains, etc.
and used phone disposal and bring them to the recycle post for proper recycling. Do not throw used phones or batteries into household rubbish bin. Please take your used, unwanted lithium batteries to a designated place. Do not throw them into a rubbish bin. Caution: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. Cleaning and Maintenance 1. Turn off the phone before cleaning and maintenance.
6. Do not dismantle the phone or its accessories by yourself. SAR Information During testing, the maximum Specific Absorption Rate (SAR) recorded for this model was: SAR Head 0.523 W/Kg SAR Body 1.490 W/Kg This device complies with the guidelines relative to exposure to radio frequency electromagnetic elds when held against the head or at a minimum distance of 5 mm from the body. The SAR limit defined under the ICNIRP guidelines is 2.0 W/kg averaged over the 10 g of tissue absorbing the most signal.
Compliance This device complies with essential recommandation and other relevant requirements contained in the 1999/5/CE. The full text of the déclaration of conformity of your phone is available on the website: www.crosscall.com 0700 Copyright This product is for private use only. Copying CDs or downloading music, video or picture files for sale or other business purposes may be a violation of copyright law.
Getting to Know Your Phone 16
Phone Overiew ①Receiver ②Voice Keys ③Back Key ④Microphone ⑤Distance/ Light sensor ⑥Front camera ⑦Programmable Key ⑧Power Key ⑨Home Key ⑩Menu Key 17
Sub microphone Flash/Torch Loudspeaker Main camera Key’s Functions • Power Key: Press to light up or close the screen, press and hold to show the pop-up menu to select from Power off/Reboot/Airplane mode. Press the Power Key for more than 10s to restart.
Volume Key to capture a screenshot. • Voice Keys: In call mode, adjusts the earpiece or headset volume; In Music/Video/Streaming Mode, adjusts the media volume; In general mode, adjusts the ringtone volume; Mutes the ringtone of an incoming call. • Back Key: Touch to go back to the previous screen, or to close a dialogue box, options menu, the notification panel, etc.
pairing process and allows data exchange when the phone touches another NFC device. To access NFC function, hold the status bar with your finger, and drag it downwards to open the notifications panel, then tap on NFC icon. You can also access NFC settings through Phone settings. Tap Settings icon and tap “More”. Then tap on NFC area to switch on the NFC function.
1. Release the Cover This product is designed with non-removable battery. First, you should remove the back cover with the tool. Then remove the card cover. Warning : Do not use tool to remove the card cover to avoid damaging the rubber seal. 2. Insert the SIM Card Insert SIM1 Card and SIM2 Card into the phone as shown below.
3. Insert the Micro SD Card (Optional) Insert Micro SD Card (up to 128 GB) into the phone as shown. 4.
Install the cards correctly, then ensure there are no debris, such as sand or dust to avoid damaging the rubber seal. Press the seal cover tightly. Finally fix the back cover and lock. Do not tighten too strong the screws to avoid damaging. Notes: 1. Your phone only supports Micro-SIM cards. Do not attempt to insert other SIM card, otherwise it may cause phone damage. 2. Please do not remove the SIM/SD card while the card is in use; otherwise, data loss or damage may occur.
Charging the Battery Charging Battery 1. Insert the large end of the USB cable into the mobile phone charger and insert the small end into the mobile phone USB slot, please pay attention to the direction. 2. Insert the charger into a 100~240V 50/60Hz outlet to start charging. 3. After the charging is completed, please remove the USB from your mobile phone and then unplug the charger from the outlet. Charging Time 1.
4. If the AC power supply is of a lower voltage, then a longer charging time may be needed;The charging time will depend upon the current status of the battery capacity; 5. If non-standard chargers such as computers are used for charging, then a longer charge time may be needed; 6. Using the mobile phone while it's charging will extend its charging time. Notes: 7. This product has built-in battery, your purchase is already installed with battery, please do not disassemble it! 8.
charging in extreme temperatures will mean the battery is permanently undercharged or damaged. 12. The charger is important for safety, so please use the designated charger for this product and pay attention to safety instructions during operation.
Basic Operations Turning Your Device On/Off Turn on the Phone Press the Power Key located on the right side of the phone and wait for a few seconds until the screen lights up. Note: If the battery is empty, make sure you charge it for at least 30 minutes. Turn off the Phone Press and hold the Power Key to pop up option menu, select “Power off”. Configuring Your Phone on Start up The first time you turn on the phone, you'll see a Welcome screen. • To choose a different language, touch the menu.
The configuration of a Google account is essential to use all the features and services of your Android phone, such as access to Google Play™, synchronization of contacts or your calendar. If you don’t have Gmail or any other Google Account, go ahead and create one.
Unlocking the Screen Press the phone screen and slide up to unlock the screen.
Understanding the Screen Home Screen The Home Screen is the starting point for many applications and functions. Status Bar: Shows phone's status information including the time, signal strength, battery status, and notification icons. Widget: Widgets are self-contained applications that can be accessed on the Home screen or an extended home screen. Unlike a shortcut, the Widget appears as an on-screen application. Application Icons: Tap an icon (application, folder, etc.) to open and use it.
space for adding icons, widgets, and more. Slide your finger left or right across the Home screen. Notifications Panel Notifications remind you of new messages, calendar events, and alarms, as well as ongoing events, such as when you are on a call. When a notification arrives, its icon appears at the top of the screen. Icons for pending notifications appear on the left, and system icons such as Wi-Fi or battery strength shows on the right.
Select options on the notifications panel, you can quickly access to Bluetooth, Wi-Fi, Mobile Data, NFC, etc. Customizing Your Screen Long press the blank space of the standby interface, then select the option. You can select to set the “WALLPAPERS/WIDGETS or SETTINGS”.
Main Function Making and Receiving a Call Touch Phone icon to enter dialer interface on idle screen. Inputting the part of phone number can search the saved phone number automatically. Then select the right number, and click call button to make a call. If there is an incoming call, press and drag the phone button to right to answer the call.
Adding Contacts Tap the contact icon. Click “CREATE A NEW CONTACT”, you can add a new contact to the phone or card. Click “SIGN IN TO AN ACCOUNT”, you can add an account, then sync the contacts to the account. Click “IMPORT CONTACTS”, you can import the vCard file from the storage. Click the searching icon, then input a part of the phone number or name, all the contacts with the information appear.
Sending Message Tap Messaging icon. Click “+” to create a message. Input receiver’s phone number or name to search in contacts. Click “Type message” to edit the message. When you are ready to send the message, select card 1 or card 2 to send the message.
Music Touch the music application icon to enter music player.
Camera The camera app is a combination camera and camcorder that actually consists of two cameras, front camera (facing you) and main camera behind the phone.
1. Frame your subject on the screen. 2. Click the screen to make the camera focused. 3. Tap to take a photo. Your picture will be automatically saved to the Gallery. Chrome Connect the web page with the mobile network. Click the icon , then you can open the web browser. Through the chrome address bar/search bar, you can access web pages; moreover, bookmarks, multiple window switching and other functions are supported. When you get access to the network, you may incur additional costs.
Connection to Mobile Data 1. Open the quick switch from the status bars. 2. Click “Mobile Data”, and turn it on. Then you can use the mobile net, and the data business traffic fee should be charged, you can consult the local operators about the details. Connection to Bluetooth 1. Tap the Settings icon. 2. Tap “Bluetooth” and select on. 3. Select the available devices to pair. Bluetooth tethering enables your phone share Internet connection with other phones.
Important Information For an optimal experience, the phone regularly connects to mail and internet servers. This automatically and inevitably generates data exchanges that may be charged in addition to your existing package, or may be deducted from prepaid credit or a prepaid system.
Disclaimer • The usage of non-original accessories such as headsets, chargers etc., will cause incompatibility between the mobile phone and the accessories that may cause a degradation of performance and malfunction, and we are not responsible for any damage that might occur. • Specifications and functions of your mobile phone can be different from those contained in this user manual as the user manual only contains general overview.
Troubleshooting This chapter lists some problems you might encounter while using your phone. Some problems require you to call your service provider, but most are easy to fix by yourself. Message Possible causes Possible corrective measures There is no SIM card in SIM card Make sure that the SIM card is the phone or it is error correctly inserted. inserted incorrectly. Signal is weak or you Move toward a window or into an are outside the carrier open area. Check the network network.
have entered do not match. Dialling error. New network not authorized. New SIM card Calls not Check for new restrictions. inserted. available Pre-paid charge limit Contact service provider. reached. Power key pressed too Press the Power key for at least two Phone briefly. seconds. cannot be Charge battery. Check the charging powered on Battery is not charged. indicator on the display. Outside temperature is Charge battery. too hot or cold.
receive or phone. send SMS & photos Files cannot Unsupported file Check the supported file formats. open format. The screen If you use a protection tape or case, does not make sure the area around the Distance/ Light sensor turn on when Distance/ Light sensor is not covered problem. I receive a by it. Make sure that the area around call. the Distance/ Light sensor is clean. Check the settings status in the sound Vibration mode or No sound menu to ensure you are not in silent mode.
Your mobile phone has Delete some messages from your insufficient memory. phone. Unable to Data cable defective. Change data cable. connect to Defective computer Change computer port. computer port. Call logs are Time is wrongly set. Check the time setting.