Specifications

2-12. REPACKAGING. - If the equipment is to be returned to Cross Technologies, Inc. for
any reason, care should be taken in packaging. Call Cross Technologies, Inc. for a Return
Material Authorization (RMA) number. Enclose documents detailing reason for return, return
address, name and telephone number of contact person.
Original Packaging. It is preferable to use the original packaging if it was retained. Use care
in packing, sealing and marking the container.
Other Packaging. The general instructions below should be followed if re-packaging is done
with commercially available material.
1. A strong container should be used. Minimum requirement would be of singlewall
construction, 200 pound test material.
2. The equipment should be wrapped in plastic with 3 to 4 inches of shock absorbing
material on all sides. Anti-static material is preferred but not mandatory.
3. Seal the container securely. Be sure the container is properly marked.
If the unit is being returned for repair:
Please refer to Section 3-6, Troubleshooting, before
returning the unit to the factory for repair. If the problem
cannot be remedied locally, please include as much
information as possible about the nature of the problem you
are experiencing, as well as information about your system
configuration, including frequencies and levels of the
various signals on the baseband.
450 Operation Manual Rev A Page 15 8/26/99