User's Manual

Delivery costs 6-3
Customer Care and Contact Information
Delivery costs
The product is in the warranty period
• The customer accepts all charges to send the product to Cross Match for
service.
• Cross Match accepts all charges to return the product to the customer.
Customers inside the EU
• Cross Match accepts all charges to send the product to Cross Match for
service and to return the product to the customer.
The product is not in the warranty period
The customer accepts all charges.
Note You must return a product in the original boxes. If the original boxes are not available,
contact the Technical Support department for instructions.
Contact information
Corporate Headquarters
Cross Match Technologies, Inc.
3950 RCA Boulevard, Suite 5001
Palm Beach Gardens, FL 33410
USA
T: [phone]
F: [phone]
T: [phone] (Toll Free)
General Mailbox: [e-mail]
Sales Department: [e-mail]
Technical Support: [e-mail]
Corporate Web Page
www.crossmatch.com