User's Manual

System diagnosis 3-1
3
Chapter 0Starting the first time
T HIS CHAPTER DESCRIBES A TOOL THAT HELPS TO PERFORM A COMPLETE INTERACTIVE
DIAGNOSIS OF THE DOCUMENT AUTHENTICATION READER AND HOW TO CREATE
BACKGROUND IMAGES .
Separate software tools that support the identification and diagnosis of technical
problems are provided as part of the D SCAN Essentials software packages.
The D SCAN TestWizard tool can be used for both to complete an interactive
diagnosis of the system and the document reader and to capture and save
background images. It is designed for easy operation and does not require special
knowledge. The program guides the user through several step-by-step diagnostic
procedures.
Before you operate any D SCAN AUTHENTICATOR CF the first time and you
install a new computer connected to the device you should perform:
• A complete diagnosis of the system and the document reader to identify that
the system works properly and no installation problems occurred.
• Creating background images for the installed IR and visible light
illumination to adjust the device to the conditions of the place of operation.
Note For a device which is returned from service you must also perform a complete diagnostic of
the document reader and create new background images. Replace the previously used
background images.
System diagnosis
The test sequence covers test procedures start everything from the beginning,
where the document reader and all driver software is not initialized yet till the end
and finish when all components have been checked.
1 Power on the D SCAN AUTHENTICATOR CF and switch on your computer.
2 Start the D SCAN TestWizard by clicking the icon on the desktop or select
Start/ProgramFiles/Cross Match Technologies/D SCAN
Essentials/D SCAN TestWizard .
• The program starts with a version information dialog. This is the starting
point for every test procedure.
• You can view the User Guide for this software by clicking Help.