Specifications

Crighton Engineering will warrant the above components, excluding the glass, for a period of one year (1) if proved
to be defective in material or workmanship under normal domestic use. Warranties cover parts only and not labour.
In order for the warranty to be valid the warranty card must be completed in its entirety and mailed within 30-days
of the date of installation to:
Crighton Engineering
PO Box 13438
Onehunga
Auckland
Conditions:
Any wood fire must be installed in accordance with all applicable by-laws, regulations and manufacturer’s
specifications. This warranty explicitly does not cover damage by work completed by others including chimney
sweeps, plumbers and installers, the use of the incorrect fuel e.g. chemically treated wood, bituminous coal, coastal
driftwood and unseasoned wood.
Policy:
It is the position of Crighton Engineering that the first visit to a customer is to be at the expense of the dealer. If the
problem cannot be resolved on the first visit and it is confirmed to be a warranty issue, Crighton Engineering will
recompense the Dealer for the time spend on this warranty.
Crighton Engineering will pay $0.65 cents per kilometer; however a Purchase Order must first be obtained by
Crighton Customer Services. No Invoice will be paid without a Purchase Order Number.
A flat rate of $40.00 per hour will be paid for a service call.
Crighton Engineering will not be responsible for any adjustments that should have been made during the initial
installation. A fire must be inspected before it leaves the dealers shop for installation. If a panel is found to be faulty,
fastenings loose or parts missing due to non-inspection Crighton Engineering will not be responsible for any travel
time to correct these faults.