User`s guide

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User’s Guide
Rev. 110212
Part 4: TROUBLESHOOTING
While rare, problems with your phone can occur. This could be a result of several factors: the
phone itself malfunctions, the loss of or reduced quality of your Internet connection, or
incompatibility in the software/firmware associated with the phone. The following diagnostic
workflow will help with troubleshooting problems you might encounter. Please contact your
System Administrator if you continue to have difficulty making or receiving calls.