User`s guide

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User’s Guide
Rev. 110212
Section 3: Retrieving Voicemail Messages from an Outside Line
To retrieve voicemail messages from your phone using an outside line:
STEPS:
1) Dial 877-282-4524
2) Enter the 10-digit Direct Dial number associated with your phone
3) Enter your Extension Number and PIN
INFO: You can also dial your 10-digit Direct Dial number and press the * key
when you hear the Voicemail prompt to trigger the voicemail login option.
Section 4: Retrieving Voicemail Messages using the Crexendo Web Portal
You may play the messages that appear in your Messages Inbox over the
computer’s speakers.
STEPS:
1) When you log into the Crexendo Web Portal you are automatically
positioned on the Messages page. You may also move to this page by clicking on
Messages under the “Messages” heading in the left Navigation Bar
Calls to your phone are marked with a phone icon; phone calls with a voicemail
message have both a phone icon and a speaker icon
2) Double-click on the row which includes the phone call with a voicemail message you
wish to listen to
Information about the message
including the originating phone
number, the extension the call was
placed to, and the date and time of
the call will display along with a
QuickTime Player. The message
will begin playing immediately.
Use the QuickTime Player’s standard Options
to replay the message or adjust its volume
INFO: If you do not have the
QuickTime plugin downloaded on
your PC you may do so for free from
the Apple.com website.
3) Click the Message (back) button at the top of the screen to return to Messages Inbox