User`s guide

3
User’s Guide
Rev.110212
Section 6: Logging In to the Crexendo Web Portal ......................................................................... 36
Section 7: Customizing the Phone .................................................................................................... 38
Section 8: Modifying the Phone’s Display Name Label ................................................................... 39
Section 9: Programming Feature Keys (SIP 300 Series Phone Only) ............................................. 40
Feature Key Options ......................................................................................................................................... 41
Part 2: USING VOICEMAIL ........................................................................................................................ 42
Chapter 1: Setting Up Your Voice Mailbox .......................................................................................... 43
Section 1: Logging into Voicemail on the Phone ............................................................................. 44
Section 2: Recording your Name ...................................................................................................... 44
Section 3: Recording your Greeting ................................................................................................. 45
Call Voicemail Directly ...................................................................................................................................... 45
Change Voicemail Prompt in Crexendo Portal ............................................................................................ 46
Activate a Different Voicemail Greeting in the Portal .................................................................................. 49
Section 4: Changing your PIN/Password ......................................................................................... 50
Call Voicemail Directly to Change your PIN/Password .............................................................................. 50
Change PIN/Password in Crexendo Portal .................................................................................................. 50
Section 5: Designating an “Operator” .............................................................................................. 51
Chapter 2: Retrieving Voicemail Messages & Voicemail Options ...................................................... 52
Section 1: Introduction to Voicemail Messages .............................................................................. 53
Section 2: Retrieving Voicemail Messages from Your Phone ......................................................... 53
Section 3: Retrieving Voicemail Messages from an Outside Line .................................................. 54
Section 4: Retrieving Voicemail Messages using the Crexendo Web Portal ................................. 54
Section 5: Processing Voicemail Messages .................................................................................... 55
Section 6: Forwarding Your Voicemail Messages to an Email Address ........................................ 56
Part 3: MAKING AND RECEIVING CALLS – THE BASICS ....................................................................... 57
Section 1: Making a Call .................................................................................................................... 58
Section 2: Redial ................................................................................................................................ 59
Section 3: Transfer a Call .................................................................................................................. 60
Section 4: Forward Incoming Calls ................................................................................................... 61
Section 5: Place/Retrieve Call on Hold ............................................................................................. 62
Section 6: DND – Do Not Disturb ...................................................................................................... 63
Set DND Using the phone’s interface ............................................................................................................ 63
Section 7: Call Waiting ....................................................................................................................... 64
Section 8: Two-Way Conference Calling .......................................................................................... 64