User`s guide

12
User’s Guide
Rev.110212
3
Introduction to the Digital Telephone
Adaptor
See below for a list of the contents of this section
Specifications for the Telephone Adaptor
View specifications, features and a Key to the buttons and
functionality of the Telephone Adaptor
Detail of the Telephone Adaptor
View detailed images of the Adaptor
Connecting your Telephone Adaptor
Review easy-to-understand pictorial instructions for
connecting your devices to the Internet and use links to
videos on our website demonstrating how to connect
Chapter 2: “Adjusting Your Phone”
1 Speakerphone
Activate the Speakerphone before calling or during a
conversation
2
Using a Headset
Connecting your headset and using it to answer calls
3
Adjusting the Volume (Handset, Speaker,
Headset, Ring)
Use the Volume Key or the phone’s Interface to adjust the
volume of calls or the phone’s ring
4
Ring Tones
Choose your Ring Tone on the Phone
5
Setting Date & Time
Set the Date and Time formats on the phone display
6
Logging into the Crexendo Web Portal
Log into the Crexendo Web Portal
7
Modifying the Phone’s Display Name
Label
Change the name that displays on the phone
8 Programming Feature Keys
Create “one-click” shortcuts to allow you to Speed Dial,
Forward all calls, Transfer to a specific number, set DND,
or assign Feature Codes
Part 2: Using Voicemail
Chapter 1: “Setting Up Your Voice Mailbox”
1
Logging into Voicemail on the Phone
Access your voice mailbox from the phone
2 Recording your Name
Record your name to be played to callers reaching your
phone
3 Recording your Greeting
Record a voice mailbox greeting to be played to callers by
recording your own voice, using a Text-to-Speech
converter or uploading a custom .wav file
4 Changing your Voicemail PIN/Password
Change your voice mailbox security PIN either through the
phone’s Interface or via the Web Portal
5 Designating an “Operator”
Select where customers will be routed when they press
“0” (zero) to reach an operator
Chapter 2: “Retrieving Voicemail messages & Voicemail Options”
1
Introduction to Voicemail Messages
Understanding your Voicemail Message Options
2
Retrieving Messages From your Phone
Access messages from the SIP phone
3
Retrieving Messages From an Outside
Line
Call your voice mailbox for messages using a phone
outside the Crexendo system
4
Retrieving Messages From the Web
Portal
Listen to messages on-line through the Web Portal
5 Processing Voicemail Messages
How to listen, save, delete or forward messages or
automatically call the message leaver
6
Forwarding Messages to an Email
Address
Automatically convert voice messages to email and route
them to a selected address