Crestron TPMC-V12 & TPMC-V15 V-Panel™ Integrated 12” & 15” HD Touch Screens Operations Guide
Regulatory Compliance As of the date of manufacture, the TPMC-V12 and TPMC-V15 have been tested and found to comply with specifications for CE marking. Federal Communications Commission (FCC) Compliance Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions: (1) This device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation.
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens Contents V-Panel Integrated 12” and 15” HD Touch Screens: TPMC-V12 & TPMC-V15 1 Introduction ............................................................................................................................... 1 Features and Functions ................................................................................................ 1 Applications....................................................................................
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens V-Panel Integrated 12” and 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Introduction Crestron® V-Panels™ deliver the ultimate touch screen experience, blending style and function with advanced high definition graphics. The TPMC-V12 and TPMC-V15 both feature a fully integrated design combining the touch screen display and graphics engine in a single, slim housing.
V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 Features and Functions (Continued) • • • • • • • • • • • • • • • Native H.
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens Crestron Smart Graphics include the following enhancements: • Cool looking graphical buttons, sliders, knobs and gauges are intuitive and fun to use. • Kinetic effects enhance the feeling of realism with lists and toolbars that scroll with momentum at the flick of a fingertip. • Drag and drop objects snap into place offering an easy way to switch sources.
V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 Rava SIP Intercom Rava SIP Intercom1 technology enables VoIP communication between any two Rava-enabled Crestron touch screens. Rava works over Ethernet, supporting 2-way intercom, video intercom2, and paging without requiring any special wiring. VoIP phone capability is also possible through integration of an SIP-compatible IP phone system or SIP server.
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens Streamlined, Flexible Connectivity Each TPMC-V12/15 model ships with a compact interface module (TPMC-V-IMCW1), which may be discreetly mounted in a 1-gang electrical box, equipment rack or any flat surface, providing a single point of connectivity for power, communications and video signals.
V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 Applications The following diagrams show a TPMC-V12 in a typical application. TPMC-V12 in a Typical Application (Each Diagram Varies with LAN Cable Length*) 6 • V-Panel Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC.
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens The following diagrams show a TPMC-V15 in a typical application. TPMC-V15 in a Typical Application (Each Diagram Varies with LAN Cable Length*) Operations Guide – DOC.
V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 Specifications Specifications for the TPMC-V12/15 are listed in the following table. TPMC-V12/15 Specifications SPECIFICATION DETAILS Touch Screen Display Display Type TFT Active Matrix Color Display Size TPMC-V12 12.1 inch (307 mm) diagonal TPMC-V15 15.
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens TPMC-V12/15 Specifications (Continued) SPECIFICATION Languages DETAILS Arabic, Chinese Simplified, Chinese Traditional, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Turkish Communications Ethernet 10/100 Mbps, auto-
V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 TPMC-V12/15 Specifications (Continued) SPECIFICATION DETAILS Enclosure TPMC-V12 Plastic case, VESA 75 x 75 mm mountable; TPMC-V12-TILT model includes tabletop tilt stand with 0º to 35º adjustable screen tilt, optional swivel mount sold separately; TPMC-V12-WALL model includes WMKC-V12 wall mount conversion kit with plastic front bezel; additional mounting accessories sold separately TPMC-V15 Plastic case, VESA 75 x 75 mm mountable; TPM
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens TPMC-V12/15 Specifications (Continued) SPECIFICATION DETAILS Weight TPMC-V12 5.3 lb (2.4 kg) TPMC-V12-TILT 9.1 lb (4.2 kg) TPMC-V12-WALL 8.6 lb (3.9 kg) TPMC-V15 8.1 lb (3.7 kg) TPMC-V15-TILT 11.9 lb (5.4 kg) TPMC-V15-WALL 12.4 lb (5.
V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 TPMC-V12/15 Specifications (Continued) SPECIFICATION DETAILS Included Accessories (Continued) TPMC-V15 TPMC-V-CBL-S3 V-Cable Siamese Cable, 3 feet (~0.9 meters) (Included with TPMC-V15 models only) TPMC-V-CBL-S6 V-Cable Siamese Cable, 6 feet (~1.
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens TPMC-V12/15 Specifications (Continued) SPECIFICATION DETAILS Available Accessories (Continued) WMKT-V12 Post-Construction Wall Mounting Kit with Trim Ring for TPMC-V12-WALL WMKT-V15 Post-Construction Wall Mounting Kit with Trim Ring for TPMC-V15-WALL 1. Contact Crestron for a current list of embedded applications.
V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 Physical Description This section provides information on the connections, controls and indicators available on the TPMC-V12/15. TPMC-V12-TILT Physical View (Shown in Black) 14 • V-Panel Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC.
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens TPMC-V12-WALL Physical View (Shown in White) Operations Guide – DOC.
V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 TPMC-V15-TILT Physical View (Shown in Black) 16 • V-Panel Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC.
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens TPMC-V15-WALL Physical View (Shown in White) TPMC-V15 Physical View (Rear Showing Connector Ports) Operations Guide – DOC.
V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 TPMC-V12 Overall Dimensions (Front and Side Views) 11.72 in (298 mm) 10.22 in (260 mm) Microphone 1.66 in (42 mm) 1 2 18 • V-Panel Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC.
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens TPMC-V12 Overall Dimensions (Rear View) 4.39 in (112 mm) 2.96 in (75 mm) 2.96 in (75 mm) 4.14 in (105 mm) NOTE: In the illustration above, the TPMC-V12 is shown with the rear cover removed. When making cable connections to the TPMC-V12, first remove the four screws holding the cover in place, then remove the cover. Replace the cover when connections have been made. Operations Guide – DOC.
V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 TPMC-V12-TILT Overall Dimensions (Front View) 11.72 in (298 mm) 10.22 in (260 mm) 10.81 in (275 mm) Microphone 1 2 20 • V-Panel Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC.
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens TPMC-V12-TILT Overall Dimensions (Side View) 35º Max Tilt Angle 1.66 in (42 mm) 64.00 in ±1.00 (~1.63 m) 8.11 in (206 mm) Operations Guide – DOC.
V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 TPMC-V15 Overall Dimensions (Front and Side Views) 15.33 in (390 mm) 11.10 in (282 mm) Microphone 1.85 in (47 mm) 1 2 22 • V-Panel Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC.
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens TPMC-V15 Overall Dimensions (Rear View) 6.19 in (158 mm) 2.96 in (75 mm) 2.96 in (75 mm) 4.14 in (105 mm) NOTE: In the illustration above, the TPMC-V15 is shown with the rear cover removed. When making cable connections to the TPMC-V15, first remove the four screws holding the cover in place, then remove the cover. Replace the cover when connections have been made. Operations Guide – DOC.
V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 TPMC-V15-TILT Overall Dimensions (Front View) 15.33 in (390 mm) 11.10 in (282 mm) 11.69 in (297 mm) Microphone 1 2 24 • V-Panel Integrated 12” & 15” HD Touch Screens: TPMC-V12 & TPMC-V15 Operations Guide – DOC.
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens TPMC-V15-TILT Overall Dimensions (Side View) 35º Max Tilt Angle 64.00 in ±1.00 (~1.63 m) 1.85 in (47 mm) 8.11 in (206 mm) TPMC-V12/15 Overall Dimensions (Rear View – V15 Shown) 3 Operations Guide – DOC.
V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 Connectors, Controls & Indicators 1 # CONNECTORS , CONTROLS, AND INDICATORS DESCRIPTION 1 Hard Key (1) Programmable push button, also reboots the touch screen if held for six seconds 2 Power LED 3 24 Y Z G (1) 4-pin 3.
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens Setup Network Wiring When wiring the Cresnet network, consider the following: • Use Crestron Certified Wire. • Use Crestron power supplies for Crestron equipment. • Provide sufficient power to the system. CAUTION: Insufficient power can lead to unpredictable results or damage to the equipment. Use the Crestron Power Calculator to help calculate how much power is needed for the system (www.crestron.com/calculators).
V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 • Each device using IP to communicate with a control system must have a unique IP ID. V-Panel Configuration NOTE: The only connection required to configure the touch screen is power. Refer to “Hardware Hookup” on page 48 for details. The TPMC-V12/15 is configured from the setup menu.
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens TPMC-V12/15 Setup Menu The setup menu provides access to all basic functions and parameters. It is divided into Setup, Ethernet, Standby, Screen Brightness, Misc. Controls, Hard Button Feedback, and Ethernet Status sections. There are also buttons for Save & Reboot, Shut Down and Exit.
V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 Security The Security button opens the “Security Setup” window, which allows the user to change the username and password of the system account, set up and close network connections, set up a proxy server, close network connections, and clear Internet browser temporary files, history and cookies. NOTE: Clear History only takes effect after restarting Internet Explorer.
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens To add a new network connection, touch Add…. “Configure Network Connection” Window To add a network drive, perform the following procedure: 1. to browse for the new network connection. If the remote Touch shareable folder name does not appear on the list, it can be entered manually in the Remote Name field, using the following format: \\Remote host name\Shareable folder name 2.
V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 To set up a proxy server, select Use Proxy Server. 1. Enter the IP address or name of the proxy server. 2. If desired, specify addresses that should not use the proxy server (i.e., intranet addresses). 3. Touch OK to enable the proxy server connection and return to the “Security Setup” window. 4. Touch Close to return to the setup menu.
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens Touch Screen The Touch Screen button opens the “Touch Screen Settings” window, which provides access to touch screen calibration when Calibrate Touch Screen… is touched. “Touch Screen Settings” Window To view the mouse cursor on the touch screen, select On in the Mouse Cursor section of the window. The mouse cursor is displayed only if a mouse is connected to the touch screen.
V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 When Touch Screen Test is touched, the test screen opens (refer to illustration below). This screen allows the user to test the touch screen response at 17 points on the screen. Each button on the screen lights when touched. Touch Return to exit the test screen. Touch Screen Test Window Display Output Touching Display Output shows the display resolution of the touch screen and provides charts for testing the display.
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens Update Panel The Update Panel button permits the selection of the touch screen program, a .vtz file. It is also used to upgrade firmware. The Project tab of the “Project and Firmware” window is divided into two sections: Current Loaded Project and Load New Project. Current Loaded Project displays the name and creation time of the current project. In the Load New Project section, touch Browse and select the compiled project (i.e., the .
V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 “Project and Firmware” Window (Firmware Tab) Current Loaded Firmware displays the version of the current firmware. In the Load New Firmware section, touch Browse and select the firmware file (i.e., the .csz or .zip file) to be loaded from a network drive, USB device or flash drive. Touch Load to load the new firmware. Video Video input is selected and adjusted from this window.
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens Video is set up using the Overscan and Color controls (Brightness, Hue, Contrast and Saturation). Overscan Overscan is the active image area in a video picture that is outside the edges of the display device. Overscan adjustment first came about because of noise and other artifacts at the beginning and end of the scan lines.
V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 Audio Touch Audio to open the “Audio Setup” window, shown in the illustration that follows. Volume controls and Mute buttons are available for Speakers, Local Audio and Key Clicks, as well as a Mute button for the Microphone input. In the Local Audio/Microphone Control section, check boxes are provided to enable microphone noise suppression and enable microphone echo cancellation. Touching Play Test Sound plays a short internal audio file.
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens Embed Apps (Embedded Applications) Touch Embed Apps to open the “Embedded Apps” window, which permits setting Internet security to different levels for different types of Internet sites. “Embedded Apps” Window For each of the three zones (Internet, Local Intranet, and Trusted Sites), one of three security levels (High, Medium or Low) can be selected.
V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 A list of trusted sites can be created and edited by touching Add/Remove Trusted Sites. Touching this button opens the “Trusted Sites” window. From here, trusted sites can be added and edited. Sites are listed by domain name or IP address. Once all sites have been entered, touch Close. “Trusted Sites” Window NOTE: Save & Reboot on the setup menu must be selected for Embedded Apps changes to take effect.
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens ETHERNET Details The Ethernet portion of the setup menu allows configuration of the touch screen settings for Ethernet communications.
V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 NOTE: When configuring an adapter, only one item can be modified at a time. For example, to modify an IP address and also change authentication, touch Configure and modify the IP address, then touch OK (the user must return to the “Ethernet Setup” window). Touch Configure again, change authentication, then touch OK. The order in which modifications are performed does not matter.
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens Transmission Control Protocol/Internet Protocol (TCP/IP) is a set of protocols that defines how to transfer data between two computers. TCP monitors and ensures correct transfer of data. IP receives the data from TCP, breaks it up into packets and ships it off to a network. The IP address is a unique number consisting of four parts (called “octets”) separated by dots, e.g., 165.113.245.2.
V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 The IP ID is the ID number that is used to identify the touch screen in the control system’s IP table. The IP ID should match the IP ID set in the Crestron Studio or SIMPL Windows program. Identity Touch Identity to open the “Network ID” window. The “Network ID” window displays the hostname and workgroup that identify the touch screen on the network. The hostname may be used when transferring a program over Ethernet using Crestron Toolbox.
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens Standby Details The Standby function turns off the backlight when the touch screen is inactive for a specified time. Use the Up and Down buttons to set the Standby from 0 through 120 minutes, where 0 disables the timeout. Touch the screen to reactivate the touch screen from standby mode. When the touch screen is reactivated, the last screen to be displayed reappears.
V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 “Message Popup Configuration” Window There are three types of network popup messages: Connected - A green popup message appears when the touch screen is connected to the control system. Checking Connection - A yellow popup message appears when the touch screen is experiencing network issues. Disconnected, Trying to Reconnect… - A red popup message appears when the touch screen loses connection with the control system.
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens Size: toggles on-screen keyboard size (small, medium, large) Keyboard translucence down: decreases keyboard translucence Keyboard translucence up: increases keyboard translucence On-Screen Keyboard The initial position of the on-screen keyboard is determined by the VT Pro-e® program or Crestron Studio or SIMPL Windows settings. The on-screen keyboard defaults to its largest size.
V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 Save & Reboot and Shutdown Details To save any changes and reboot the touch screen, touch Save & Reboot, located in the lower right section of the setup menu. To turn off the touch screen, touch Shut Down, located in lower right section of the setup menu. This is the recommended method for shutting down the touch screen. After the touch screen has shut down, the power supply can be safely removed from the touch screen.
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens CAUTION: Do not apply excessive pressure to the touch screen display during handling. Doing so can crack the screen and damage the touch screen. NOTE: Direct connection of the TPMC-V12/15 to a Cresnet power source and Ethernet LAN, without the use of the TPMC-V-IMCW, negates video connectivity.
V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 Tilt Tension Adjustment Tilt tension on the TPMC-V12/15 is preset at the factory to allow the screen to be tilted anywhere within its 35 degree tilt range and maintain its position during use. To tighten tilt tension or to fix the screen at a given tilt position, use the three Allen screws accessed through the hole in the touch screen base, as shown in the following illustration.
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens Uploading and Upgrading Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. However, before attempting to upload or upgrade it is necessary to establish communication. Once communication has been established, files (for example, programs, projects or firmware) can be transferred to the control system (or device).
V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 Firmware Check the Crestron website to find the latest firmware. (New users must register to obtain access to certain areas of the site, including the FTP site.) Upgrade TPMC-V12/15 firmware via Crestron Toolbox. 1. Establish communication with the TPMC-V12/15 and display the “System Info” window. 2. Select Functions > Firmware… to upgrade the TPMC-V12/15 firmware.
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens Operation – Security Infrastructure Since the TPMC-V12/15 does not use a traditional hard drive but rather an image that is restored every time the touch screen is rebooted, any virus infection is cleared immediately after a reboot. However, using the currently available tools and techniques, Crestron has provided an infrastructure that protects against possible virus infections.
V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. TPMC-V12/15 Troubleshooting TROUBLE Touch screen does not function. POSSIBLE CAUSE(S) CORRECTIVE ACTION Touch screen is not communicating with the network. Use Crestron Toolbox (via SIMPL Windows or VT Pro-e) to poll the network.
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens TPMC-V12/15 Troubleshooting (Continued) TROUBLE POSSIBLE CAUSE(S) Communications via the LAN port is not functioning. CORRECTIVE ACTION Ethernet connection (IEC) is incorrect. Verify proper connection at touch screen LAN port. Incorrect touch screen selected in SIMPL Windows. Select “Touchpanel (Ethernet)” instead of “Touchpanel (Cresnet)”. Another device set to the same IP address. Obtain new touch screen static IP address.
V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 NOTE: All Crestron certified Cresnet wiring must consist of two twisted pairs. One twisted pair is the 24 and G pair and the other twisted pair is the Y and Z pair. Strip and Tin Wire When daisy chaining Cresnet units, strip the ends of the wires carefully to avoid nicking the conductors. Twist together the ends of the wires that share a pin on the network connector and tin the twisted connection.
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens Microsoft Windows XP Embedded End User License Agreement • • • • • • • You have acquired a device (“DEVICE”) that includes software licensed by Crestron Electronics from Microsoft Licensing Inc. or its affiliates (“MS”).
V-Panel Integrated 12” & 15” HD Touch ScreensCrestron TPMC-V12/V15 • • • • • • • • • Maximum Number of Processors. The SOFTWARE may not be used by more than two (2) processors at any one time on the DEVICE. Remote Boot Feature. Your DEVICE may be enabled with a Remote Boot feature which includes Remote Boot Installation Services tool. You may use the Remote Boot Installation Services tool only to deploy the SOFTWARE to one or more DEVICEs on which you are licensed to run the SOFTWARE (i.e.
Crestron TPMC-V12/15 V-Panel Integrated 12” & 15” HD Touch Screens This page is intentionally left blank. Operations Guide – DOC.
Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com Operations Guide – DOC. 6940G (2027403) 10.14 Specifications subject to change without notice.
