Specifications

Video Card for TPS/Tilt Panel Crestron TPS-VID
10 •• Video Card for TPS/Tilt Panel: TPS-VID Operations & Installation Guide - DOC. 5869A
Programming and Configuration of Touchpanel
The Isys™ tilt touchpanel does not require special programming in
SIMPL Windows to display TV video but must be properly configured.
To program and configure the touchpanel for TV video input, refer to the
latest revision of the appropriate touchpanel operations guide. The latest
version of the operations guide can be obtained from the Products page
(PRODUCT MANUALS, Hardware section) or Downloads page
(MANUAL Library) of Crestron’s website (www.crestron.com). New
users are required to register to obtain access to the FTP site.
Problem Solving
Troubleshooting
The table below provides corrective action for possible trouble situations.
If further assistance is required, please contact a Crestron customer
service representative.
TPS-VID Troubleshooting
TROUBLE
POSSIBLE
CAUSE(S)
CORRECTIVE ACTION
Improper video
connection.
Verify proper connections at
touchpanel NET/VIDEO port.
Incorrect video cable
used.
Verify that the
10-position
Net/Video
cable assembly is used to connect the
NET/VIDEO port of the touchpanel to
the TPS-IMC (or equivalent).
Incorrect video format
selected.
Select proper video format or auto-
detect in touchpanel configuration
setup menu.
Incorrect
firmware/software.
Update firmware/software versions as
per "Leading Specifications".
Incorrect VT Pro-e
project file loaded.
Make sure that video window object
resides in project, re-compile, and
reload.
TPS-VID improperly
installed.
Follow installation procedures in this
guide.
Damaged connector
pins.
Inspect connector pins. If bent,
carefully re-straighten. If broken,
contact Crestron customer service.
Video window of
touchpanel has no
display.