Specifications

15 Inch Lectern Touchpanel Crestron Isys™ TPS-6000L
Analog Reserved Join Numbers for TPS-6000L Touchpanels
JOIN NUMBER FUNCTION
17100 Video Brightness
17101 Video Contrast
17102 Video Saturation
17103 Video Hue
17203 System Standby Timeout
17300 Key Click Volume
17301 Audio Line Volume
17302 WAV Audio Volume
17303 Audio Line Balance
17304 WAV Audio Balance
Problem Solving
Troubleshooting
The table below and on the next page provides corrective action for possible trouble
situations. If further assistance is required, please contact a Crestron customer
service representative.
TPS-6000L Touchpanel Toubleshooting
TROUBLE
POSSIBLE
CAUSE(S)
CORRECTIVE ACTION
Touchpanel
does not
function.
Touchpanel is not
communicating to the
network.
Use Performance Viewport (via SIMPL Windows
or VT Pro-e) to poll the network. Verify network
connection to the touchpanel.
Verify touchpanel is in "CRESNET MODE" as
defined in "Interface Menu", page 13.
Touchpanel is not
receiving network
power.
Confirm that power is supplied to the network.
Touchpanel is
incorrectly calibrated.
Enter "SETUP MODE" and recalibrate.
Touchpanel
is not
Incorrect network
wiring.
Touch screen to remove message and verify
correct wiring to all connectors.
responding
and screen
displays
"Network
Poll Error"
Touchpanel Cresnet
ID is not set to match
the Net ID in the
SIMPL program.
Touch screen to remove message and enter
Performance Viewport (via SIMPL Windows or
VT Pro-e) to poll the network. Verify that the
Cresnet ID for the touchpanel is properly set to
match the Net ID in the SIMPL program.
message. Touchpanel Cresnet
ID not unique, two or
more units share
same ID.
Enter Performance Viewport (via SIMPL
Windows or VT Pro-e) to poll the network. Verify
that each ID is used once.
26 • 15 Inch Lectern Touchpanel: Crestron Isys™ TPS-6000L Operations Guide - DOC. 5825