Crestron Isys® TPS-12/15/17 Tilt Touchpanels Operations Guide
This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels Contents Crestron Isys® Tilt Touchpanels: TPS-12/15/17 1 Introduction ........................................................................................................................1 Features and Functions .............................................................................................................. 1 Specifications ........................................................................................................................
Crestron Isys® TPS-12/15/17 Tilt Touchpanels Crestron Isys® Tilt Touchpanels: TPS-12/15/17 Introduction Features and Functions The Crestron Isys® TPS-12, TPS-15 and TPS-17 family of tilt touchpanels offer high brightness and contrast combined with a super wide viewing angle to deliver crisp, detailed images under all conditions. For simplicity within this guide, these touchpanels are referred to as TPS-12/15/17, except where noted. These touchpanels are QuickMedia™ compatible.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels TPS-12/15/17 Block Diagram Memory The TPS-12/15/17 touchpanels feature 128 MB DDR RAM and 32 MB Flash, with a built-in compact flash slot that allows flash memory expansion up to 160 MB. Sound Audio capabilities include 5 Watts per channel biamplified audio speakers that offer built-in volume control, a built-in microphone and built-in WAV sound file capability. Sound can be generated by the panel by using downloaded wave files (.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels QuickMedia™ While acting as a QuickMedia (QM) receiver, the TPS-12/15/17 touchpanels can be connected as an endpoint to a QM switching device or QM transmitter. NOTE: The TPS-12/15/17 does not support RGB. Connectivity The TPS-12/15/17 touchpanels feature a Cresnet and a high-speed Ethernet port for seamless communication with Crestron control systems, and computers. In addition, a USB port is provided for future applications.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels TPS-12/15/17 Specifications (continued) SPECIFICATION DETAILS Connectors NET One 4-pin 5 mm detachable terminal block for connection to Cresnet USB One USB port (reserved for future applications) RS-232 One 6-pin RJ-11 female connector, bi-directional RS-232 serial connection, touchscreen output to PC or telestrator, or serial mouse connection Headphones One 3.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels TPS-12/15/17 Specifications (continued) SPECIFICATION DETAILS TPS-12 Dimensions Height: 12.45 in (31.63 cm) Width: 12.85 in (32.64cm) Depth: 13.75 in (34.93 cm) Weight: 12.95 lbs (5.88 kg) TPS-15 Dimensions Height: 14.17 in (36.00 cm) Width: 14.94 in (37.95 cm) Depth: 13.75 in (34.93 cm) Weight: 14.55 lbs (6.60 kg) TPS-17 Dimensions Height: 14.17 in (36.00 cm) Width: 17.63 in (44.79 cm) Depth: 13.75 in (34.93) Weight: 18.10 lbs (8.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels TPS-12 Angled View TPS-15 Front View TPS-17 Angled View 6 ¥ Tilt Touchpanels: TPS-12/15/17 Operations Guide – DOC.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels TPS-12 Physical View – Front TPS-12 Physical Views – Side View at Maximum and Minimum Elevation Operations Guide – DOC.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels TPS-15 Physical View – Front TPS-17 Physical View – Front NOTE: The TPS-15 and TPS-17 are the same height. 8 ¥ Tilt Touchpanels: TPS-12/15/17 Operations Guide – DOC.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels TPS-15 and TPS-17 Physical Views – Side View at Maximum and Minimum Elevation NOTE: All three touchpanels share an identical base unit. Bottom View View of Rear Connectors – Cover Removed Operations Guide – DOC.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels Ports and Pushbuttons All connections to the TPS-12/15/17 are made through the ports on the rear panel. Refer to the illustrations and descriptions that follow. NOTE: Rear ports are not accessible after the cover is replaced. RS-232 This 6-pin RJ-11 connector mates with a 9-pin serial port of a PC. The connecting cable is not supplied. Use this port to establish a direct connection between the touchpanel and a PC without a control system or network connection.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels LAN LAN One 8-wire RJ-45 connector with two LED indicators (green LED indicates link status, yellow LED indicates Ethernet activity). This connector provides an Ethernet 10baseT /100baseTX, full duplex, TCP/IP, UDP/IP, CIP, DHCP, IEEE 802.3U compliant network connection.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels QM IN (QuickMedia Input) The eight-pin RJ-45 QuickMedia transport port accepts Crestron Certified Wiring carrying audio, video, and microphone signals. The QM input port conforms to the 568B wiring standard. Refer to the following table for connector pinouts. NOTE: The QM port is not connected through any “IMC” interface. NOTE: Only one video source may be displayed at a time. NOTE: These touchpanels do not support RGB.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels AUDIO I/O This 8-pin RJ-45 connector provides connectivity to the CNX-BIPAD or with the TPMC-CH-IMC interface module. This port uses Crestron Certified Wiring and provides audio input to the touchpanel and microphone output from the touchpanel. A description of the pinouts is shown in the following table. CAUTION: Only use the TPMC-CH-IMC Interface Module when connecting this port. Use of other “IMC” products could damage the panel.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels Tilt Angle Tension Adjustment Use a 5/32 inch socket (supplied by other) with a hex drive key (Allen wrench) to increase or decrease pivot tension at the base of the touchscreen. Turning the key clockwise increases tension, counterclockwise decreases tension.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels CAUTION: Provide sufficient power to the system. Insufficient power can lead to unpredictable results or damage to the equipment. Please use the Crestron Power Calculator to help calculate how much power is needed for the system (http://www.crestron.com/calculators). When calculating the length of wire for a particular Cresnet run, the wire gauge and the Cresnet power usage of each network unit to be connected must be taken into consideration.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels The aggregate cable length of a signal path originating at a QM transmitter and terminating at the TPS-12/15/17 must not exceed 328 feet (100 meters). Video signals may experience a loss of quality over very long lengths of cable. This phenomenon is due to the added resistance and capacitance of longer cable lengths, and is not particular to either Crestron and/or QuickMedia systems.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels into your system. The remaining buttons on the MAIN MENU open other menus, which are discussed in subsequent paragraphs. MAIN MENU Calibration Menu CALIBRATION MENU Touch Perform Calibration. The message “Touch Upper Left” appears centered on the panel with a cross hair in the upper left corner. Touch the center of the cross hair in the corner of the screen to initiate calibration.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels Setup Menu To obtain the SETUP MENU, press the Setup button from the MAIN MENU. The SETUP MENU offers a series of buttons, which open additional menus and displays, and are detailed in subsequent paragraphs. The SETUP MENU also provides the screen brightness control, key backlight control, and the standby timeout setting. After setup parameters have been selected, select the Return button to return to the MAIN MENU.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels INTERFACE MENU Two buttons adjacent to the hexadecimal display, UP and DOWN, increase and decrease the Net ID by one, respectively. The three buttons on the right define how the RS-232 port can be used; as a console port (i.e., loading touchpanel projects and firmware), a touch output port (communication of touch coordinates to an external device), and as a mouse input port (allows a mouse to control the touchpanel).
Crestron Isys® TPS-12/15/17 Tilt Touchpanels RS-232 Menu The touchpanel allows for one of three RS-232 communication modes: • Console (i.e., loading touchpanel projects and firmware) • Touch Output (communication of touch coordinates to an external device) • Mouse Input (allows a mouse to control the touchpanel) For convenience, the RS-232 MENU also permits the selection of the RS-232 communication options, RTS-CTS On/Off, XON-XOFF On/Off, Baud Rate, Data Bits, Parity, and Stop Bits.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels Audio Menu To open the AUDIO MENU, press the Audio button from the SETUP MENU. The AUDIO MENU offers a series of buttons that adjust the decibel level as indicated by the gauges. The MIXER INPUTS are independently adjustable, allowing you to precisely control the amount of signal for each component of the audio mix. The MASTER OUTPUT provides an overall control of the total volume, bass and treble.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels Audio Setup Details AUDIO MENU CONTROLS DESCRIPTION Master The volume of all audio types (WAV, line, and key click) is affected by the Master Volume control. If the Master Volume control is set to 100%, the volume for any type of audio is at maximum. If the Master Volume is set to 0%, the value of all audio types is overridden and the touchpanel is silent. If Master Volume is a percentage (say 50%), then all audio types can only achieve half their value.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels VIDEO MENU Video Setup Details VIDEO SCREEN CONTROLS Brightness 1, 2 Adjust video image brightness with the left and right arrow buttons. 1, 2 Contrast Saturation Hue Adjust video image contrast with the left and right arrow buttons. 1, 2 Adjust video image saturation with the left and right arrow buttons. 1, 2 Adjust video image hue with the left and right arrow buttons. OM Preset Displays the current QM Preset number.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels Diagnostics Menu The Diagnostics button from the MAIN MENU contains controls for diagnostic tools. The diagnostic tools should only be used under supervision from a Crestron customer service representative during telephone support. The options available from the DIAGNOSTICS MENU are numeric in nature and their interpretation is beyond the scope of this manual.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels Certified Wire (CresCAT, CresCAT-D, or CresCAT-Q). If the supplied cable is used for "QM" connections, signal degradation and reduced image quality may result. NOTE: Crestron recommends an independent power supply for the touchpanel. Refer to the following diagram for access to the connectors and cable routing.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels TPS-12/15/17 Hookup CAUTION: Only use the TPMC-CH-IMC Interface Module when connecting the VIDEO IN and AUDIO I/O ports. The use of other “IMC” products could damage the panel. NOTE: The QM port is not connected through any “IMC” interface. NOTE: The connectors are not accessible after the rear cover is reinstalled. Recommended Cleaning Keep the surface of the touchscreen free of dirt, dust, or other materials that could degrade optical properties.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels Programming Software Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com. First-time users will need to establish a user account. Configuration is easy thanks to Crestron’s Windows®-based programming software.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels Earliest Version Software Requirements for the PC NOTE: Crestron recommends that you use the latest software to take advantage of the most recently released features. The latest software is available from the Crestron website. The following are recommended software version requirements for the PC: • (Optional but highly recommended) SystemBuilder version 2.0 or later (Requires SIMPL Windows, VT Pro-e, Crestron Database and Crestron Engraver).
Crestron Isys® TPS-12/15/17 Tilt Touchpanels Programming with SIMPL Windows NOTE: The following assumes that the reader has knowledge of SIMPL Windows. If not, refer to the extensive help information provided with the software. NOTE: The following are acceptable file extensions for programs that include a TPS-12/15/17, developed for specific control system types: .smw projectname.smw (source file) .spz projectname.spz (compiled file for 2-Series) .usp projectname.usp (source code module for SIMPL+) .
Crestron Isys® TPS-12/15/17 Tilt Touchpanels Expanded PRO2 System Tree C2Net-Device Slot in Configuration Manager To incorporate the TPS-12/15/17 touchpanel into the system, drag the touchpanel from the Touchpanels folder (Cresnet or Ethernet) of the Device Library and drop it on the C2Net-Device Slot. The PRO2 system tree displays the touchpanel in Slot 9, with a default Net ID of 03, as shown in the following illustration. Additional touchpanels will be added with the next available Net ID number.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels NOTE: This procedure sets the Net ID for the touchpanel in the program only. It does not automatically set the Net ID for the touchpanel itself. SIMPL Windows automatically changes Net ID values of a device added to a program if a duplicate device or a device with the same Net ID already exists in the program. Always ensure that the hardware and software settings of the Net ID match.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels Multi-Mode Objects Multi-mode objects offer highperformance programming! The single most-advanced VT Pro-e high-performance programming technique involving the TPS-12/15/17 is the concept of multi-mode objects. A multi-mode object (i.e., button, legend, etc.) is an object drawn on a VT Pro-e page that can have one or more active and inactive visible settings (modes). For examples, refer to http://www.crestron.com/downloads/example_programs.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels create the truecolor picture. The reason this is called truecolor is that this is around the maximum number of colors the human eye is able to detect. Truecolor images are sometimes represented by a 32-bit value. The extra 8-bits do not enhance the precision of the color representation, but act as an alpha channel that represents pixel translucency.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels VT Pro-e “Page Properties” Window – Bit Depth Selection VT Pro-e “Image Properties” Window – Bit Depth Selection Hard Button Programming Four of the buttons can be programmed to access any frequently used command. Each button has a permanently fixed digital join number. The sequence of digital join numbers is (left to right) 1 through 4. Refer to the following diagram for their assigned join numbers.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels Video Properties Reserved Joins NUMBER FUNCTION INPUT OUTPUT TYPE 17101 Comp Tp YES YES DIGITAL 17102 Svideo Tp YES YES DIGITAL 17103 Auto Det Tp YES YES DIGITAL 17119 No Input Flag NO YES DIGITAL 17122 Defaults YES NO DIGITAL FUNCTION INPUT OUTPUT TYPE System Reserved Joins NUMBER 17153 Auto Det Tp YES YES DIGITAL 17201 Factory Defaults YES NO DIGITAL 17202 Show Config YES NO DIGITAL 17203 Selftest YES NO
Crestron Isys® TPS-12/15/17 Tilt Touchpanels System Reserved Joins (continued) NUMBER FUNCTION INPUT OUTPUT TYPE 17268 Touchout Action 3 YES YES DIGITAL 17269 Touchout Action 4 YES YES DIGITAL 17270 Touchout Action 5 YES YES DIGITAL 17271 Touchout Action 6 YES YES DIGITAL 17272 Touchout Action 7 YES YES DIGITAL 17273 Touchout Action 8 YES YES DIGITAL 17274 Touchout Action 9 YES YES DIGITAL 17275 Touchout Action A YES YES DIGITAL 17276 Touchout Action B YES Y
Crestron Isys® TPS-12/15/17 Tilt Touchpanels Audio Reserved Joins NUMBER FUNCTION INPUT OUTPUT TYPE 17300 All Audio On YES YES DIGITAL 17301 All Audio Off YES YES DIGITAL 17302 Key Click On YES YES DIGITAL 17303 Key Click Off YES YES DIGITAL 17304 Key Click Volume Up YES NO DIGITAL 17305 Key Click Volume Down YES NO DIGITAL 17306 Line On YES YES DIGITAL 17307 Line Off YES YES DIGITAL 17308 Line Volume Up YES NO DIGITAL 17309 Line Volume Down YES NO DI
Crestron Isys® TPS-12/15/17 Tilt Touchpanels RS-232 Control Reserved Joins NUMBER FUNCTION INPUT OUTPUT TYPE 17600 Baud 115200 YES YES 17601 Baud 57600 YES YES DIGITAL 17602 Baud 38400 YES YES DIGITAL 17603 Baud 19200 YES YES DIGITAL 17604 Baud 9600 YES YES DIGITAL 17605 Baud 4800 YES YES DIGITAL 17606 Baud 2400 YES YES DIGITAL 17607 Baud 1200 YES YES DIGITAL 17608 Baud 600 YES YES DIGITAL 17609 Baud 300 YES YES DIGITAL 17610 Baud 150 YES YES DIGIT
Crestron Isys® TPS-12/15/17 Tilt Touchpanels System 2 Reserved Joins NUMBER FUNCTION INPUT OUTPUT TYPE 19219 Src Ctrl All Gain Up YES NO DIGITAL 19220 Src Ctrl All Gain Dn YES NO DIGITAL 19221 Src Ctrl Contrast Up YES NO DIGITAL 19222 Src Ctrl Contrast Dn YES NO DIGITAL 19237 Src Ctrl Saturation Up YES NO DIGITAL 19238 Src Ctrl Saturation Down YES NO DIGITAL 19239 Src Ctrl Hue Up YES NO DIGITAL 19240 Src Ctrl Hue Down YES NO DIGITAL 19119 Src Ctrl All Gain N
Crestron Isys® TPS-12/15/17 Tilt Touchpanels Composite-1A Control Reserved Joins NUMBER FUNCTION INPUT OUTPUT TYPE 19819 Composite-1A Brightness Up YES YES DIGITAL 19820 Composite-1A Brightness Down YES YES DIGITAL 19821 Composite-1A Contrast Up YES YES DIGITAL 19822 Composite-1A Contrast Down YES YES DIGITAL 19837 Composite-1A Saturation Up YES YES DIGITAL 19838 Composite-1A Saturation Down YES YES DIGITAL 19839 Composite-1A Hue Up YES YES DIGITAL 19840 Composite-
Crestron Isys® TPS-12/15/17 Tilt Touchpanels YPbPr-1 Control Reserved Joins NUMBER FUNCTION INPUT OUTPUT TYPE 20419 YPbPr-1 Brightness Up YES YES DIGITAL 20420 YPbPr-1 Brightness Down YES YES DIGITAL 20421 YPbPr-1 Contrast Up YES YES DIGITAL 20422 YPbPr-1 Contrast Down YES YES DIGITAL 20437 YPbPr-1 Saturation Up YES YES DIGITAL 20438 YPbPr-1 Saturation Down YES YES DIGITAL 20439 YPbPr-1 Hue Up YES YES DIGITAL 20440 YPbPr-1 Hue Down YES YES DIGITAL 20319 YPbPr
Crestron Isys® TPS-12/15/17 Tilt Touchpanels QM Audio Reserved Joins (continued) NUMBER FUNCTION INPUT OUTPUT TYPE 22251 Audio Src-2 Program Mute Button YES NO 22252 Audio Src-2 Mic-1 Mute Button YES NO DIGITAL 22253 Audio Src-2 Mic-2 Mute Button YES NO DIGITAL 22200 Audio Src-1 Program Volume YES YES ANALOG 22203 Audio Src-1 Mic-1 Volume YES YES ANALOG 22208 Audio Src-1 Mic-2 Volume YES YES ANALOG DIGITAL Video Compensation Reserved Joins NUMBER FUNCTION INPUT OUTPU
Crestron Isys® TPS-12/15/17 Tilt Touchpanels or numbers in separate strings. Crestron is scheduling time to fix this in the near future and the release notes for SIMPL Windows will mention it. Of course, you can always use the workaround of showing a graphic that displays the string, but it is not dynamic. To compile and use multibyte characters, it is essential that the operating system understand the language.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels Indirect Serial Communications Setup Connections 1. Ensure that all devices are connected to the control processor and the control processor is connected via serial cable to the PC. 2. Open Crestron Toolbox and click Tools | Manage Address Book to display a list of available devices. Select Serial on COM1 as the connection type. Serial on COM1 is an entry in the DefaultAddressBook that is included with Crestron Toolbox.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels 3. After setting the correct parameters, click OK to return to the Crestron Toolbox main window. 4. Click Tools | Network Device Tree, or click the network device tree icon to display the devices in the system. Communications are confirmed when the network devices are displayed. Network Device Tree To view a specific device, expand the network device tree by clicking +. Expand the network device tree till the device to be managed is selected.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels Direct Serial Communication Crestron devices that have an RS-232 port can be connected directly to a PC. To prepare the touchpanel for direct communication from a PC, refer to the following figure. Connect the RS-232 port of the computer directly to the RS-232 port of the touchpanel using Crestron Cable Number STCP-502PC. Refer to page 10 for pin assignments.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels Crestron Toolbox Address Book Setup 6. . Select Select Tools | System Info or click the System Info icon Touchpanel Direct from the drop down list if it is not already selected. If communication is successful, the “System Info” window displays the operating system, Cresnet ID, connection parameters, memory usage, and hardware information. Toolbox – System Info The Functions menu may now be used to upload a project, update firmware, and reset the network ID.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels Toolbox Functions Menu – Specific to TPS-12/15/17 NOTE: The list of functions depends on the type of device. TCP/IP Communication This section explains how to configure a TPS-12/15/17 to communicate over Ethernet using TCP/IP. These procedures assume that the touchpanel has been powered up and connected properly. PC-to-touchpanel communications can be implemented over TCP/IP as shown in the following diagram.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels “Ethernet Address” Window 3. Enter a new IP address, IP Mask, Default Router, or select Enable DHCP and click OK. NOTE: The touchpanel is capable of communicating via DHCP (Dynamic Host Configuration Protocol). A network server uses this protocol to dynamically assign IP addresses to networked devices. The DHCP client is not guaranteed to have a particular TCP/IP address at any given time.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels 5. Once the cable connections are made, open Crestron Toolbox and click Tools | Manage Address book to display the “Address Book” window. 6. Select the touchpanel from the address book or click Add Entry and type a new name for the new device, such as TPS. 7. Click TCP as the connection type. Enter the IP address or hostname of the touchpanel and click OK. “Address Book” Window – TCP/IP Setup 8.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels 2. If the touchpanel already has an IP table, it is displayed at the top of the window. 3. Click Add Entry to add a new IP table entry or select an existing IP entry from the list and click Modify Entry. Up to 252 entries can be listed on a touchpanels IP table. Click Remove [Del] to remove a selected IP entry or click Clear List to remove all of the entries from the IP table.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels 8. Click Save To File… on the “IP Table” window to save this IP table to the PC. “Save As” Window 9. Once all of the control systems have been listed, click Send to Device on the “IP Table” window to upload the IP table to the touchpanel. The touchpanel will reboot and all of the table entries will be listed in black. NOTE: When an IP table is sent to the touchpanel, the previously loaded IP table is overwritten.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels Upload via SIMPL Windows 1. Start SIMPL Windows. 2. Select File | Open to view the “Open” window, navigate to the SIMPL Window file (.smw), and click Open. 3. Select Project | Transfer Program. Upload via Crestron Toolbox 1. Verify that the procedure for “Establishing Communications” that begins on page 43 has been performed to establish a connection between the PC and the control system. 2. Open Crestron Toolbox. 3. Select Tools | System Info.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels “SIMPL Program” Window 6. Click the Browse button to locate a compiled (.spz) program. “Open” Window 7. Select a file and click Open. When the “SIMPL Program” window re-opens click Send. Uploading a VT Pro-e Project The VT Pro-e file can be uploaded to the touchpanel using VT Pro-e or via the Crestron Toolbox. The TPS-12/15/17 touchpanel source file has the extension .vtp. A compiled VT Pro-e file has the extension .vtz. Upload via VT Pro-e 1.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels Upload via Crestron Toolbox 1. Verify that the procedure for “Establishing Communications” that begins on page 43 has been performed to establish a connection between the PC and the touchpanel. 2. Open Crestron Toolbox. 3. Select Tools | System Info. Crestron Toolbox – Tools | System Info 4. When the “System Info” window appears, and you are connected to the touchpanel, the Functions option becomes available from the menu bar.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels • Graphic Files are graphics that are displayed on the touchpanel screen. Sound Files are WAV files that are assigned within a touchpanel project. • Font Files are fonts that are part of a touchpanel project. • Send Modified Files Only will only send files that are different from those that are currently stored in the touchpanel. Note that if any pages in the panel are not present in the project, those pages will be deleted from the panel.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels 1. Make sure that “Establishing Communications” that begins on page 43 has been performed. 2. Open Crestron Toolbox. 3. Open the “Network Device Tree” window (the firmware upgrade function is also available in the SMW Program Tree window). 4. Right-click on the device and select Functions | Firmware. Network Device Tree Window – Right-Click Sub Menu 5. The “Firmware” window displays the model and current firmware version. Click Upload New Firmware.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels Locate Firmware in the “Open” Window 7. Click Open and the file transfers to the unit. “File Transfer” Window 8. 58 ¥ Tilt Touchpanels: TPS-12/15/17 The “Firmware” window reopens indicating the new firmware version. Click Close after the touchpanel automatically reboots. Operations Guide – DOC.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. TPS-12/15/17 Troubleshooting TROUBLE TPS-12/15/17 does not function. POSSIBLE CAUSE(S) CORRECTIVE ACTION TPS-12/15/17 is not receiving power. Verify power to unit. Use only Crestron power supplies for Crestron equipment. Incorrect cable connections.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels TPS-12/15/17 Troubleshooting (continued) TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Touchpanel display is dark. Standby timeout has elapsed. Touch the screen to reactivate. Unexpected response from the touchpanel. Touchpanel is incorrectly calibrated. Enter “SETUP MODE” and recalibrate. Communications via the LAN port is not functioning. Improper Ethernet connection (IEC). Verify proper connection at touchpanel LAN port.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels Software License Agreement This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity) and Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes computer software and, as applicable, associated media, printed materials, and “online” or electronic documentation (the “Software”).
Crestron Isys® TPS-12/15/17 Tilt Touchpanels If You are a business or organization, You agree that upon request from Crestron or its authorized agent, You will within thirty (30) days fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid licenses from Crestron of its authorized agent.
Crestron Isys® TPS-12/15/17 Tilt Touchpanels Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange, or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number, and return address. 2.
Crestron Electronics, Inc. 5 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com Operations Guide – DOC. 6375 (2013514) 07.05 Specifications subject to change without notice.
