Specifications

Crestron TPMC-3X Isys™ 2.8” Handheld WiFi Touchpanel
TPMC-3X Troubleshooting (Continued)
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
No IP address
configured/obtained on
the TPMC-3X.
Refer to “IP Config” on page
19 to define IP addresses. If
the TPMC-3X is set up to use
DHCP, you can use the “IP
Config” window’s IP Address
tab to verify the IP address
provided. If the number is
invalid for your subnet or no
number is present, verify the
DHCP server is working
properly.
Invalid control system IP
address / IP ID set up
on TPMC-3X.
The IP address (or host
name) for the control system
is invalid or the IP ID does not
match the one defined in the
SIMPL program. Refer to “IP
Config” on page 19 to define
IP addresses.
TPMC-3X does
not show
feedback and/or
does not control
any devices
(Continued).
TPMC-3X is out of
range or has poor
access to the WAPs.
The TPMC-3X is out of range
of the WAP or is experiencing
interference. For detailed
information, refer to the latest
version of the Best Practices
for Installation and Setup of
Crestron RF Products
Reference Guide (Doc.
6689).
TPMC-3X shows
unexpected or
intermittent
feedback and/or
has intermittent
device control.
TPMC-3X is out of
range or has poor
access to the WAPs.
The TPMC-3X is out of range
of the WAP or is experiencing
interference. For detailed
information, refer to the latest
version of the Best Practices
for Installation and Setup of
Crestron RF Products
Reference Guide (Doc.
6689).
TPMC-3X boots
up in setup
screens every
time.
Invalid VT Pro-e project
or no VT Pro-e project is
loaded.
Load/reload VT Pro-e project
using the Toolbox.
Reference Documents
The latest version of all documents mentioned within the guide can be obtained from
the Crestron Web site (www.crestron.com/manuals
). This link will provide a list of
product manuals arranged in alphabetical order by model number.
List of Related Reference Documents
DOCUMENT TITLE
Best Practices for Installation and Setup of Crestron RF Products Reference Guide
Crestron e-Control Reference Guide
TPMC-3X-DS Docking Station/Charger
Operations Guide – DOC. 6789F Isys™ 2.8” Handheld WiFi Touchpanel: TPMC-3X • 41