Specifications

Sonnex™ Multiroom Audio Expansion Switcher, 8 Zone Crestron SWE-8
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
SWE-8 Troubleshooting
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE
ACTION
Audio dropouts
heard on SWE-8
zone.
Bad shield or no shield on
Sonnex cable connecting
SWAMP-24X8 and
peripheral device.
Ensure continuity and
integrity of shield on both
ends of the Sonnex
cable.
Loss of functionality
due to electrostatic
discharge.
Improper grounding.
Check that all ground
connections have been
made properly.
Signal is incorrectly routed. Reroute the signal.
Incorrect audio
signal.
Zone is incorrectly bussed
with other zone(s).
Remove zone from bus.
Check Wiring
To ensure optimum performance over the full range of your installation topology,
use Crestron Certified Wire. Failure to do so may incur additional charges if support
is required to identify performance deficiencies because of using improper wire.
Reference Documents
The latest version of all documents mentioned within the guide can be obtained from
the Crestron Web site (www.crestron.com/manuals
).
List of Related Reference Documents
DOCUMENT TITLE
SWAMP(I)-24X8 Sonnex Multiroom Audio System
Further Inquiries
If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team by
calling Crestron at 1-888-CRESTRON [1-888-273-7876]. For assistance in your
region, please refer to the Crestron Web site (www.crestron.com/offices
) for a listing
of Crestron worldwide offices.
You can also log onto the online help section of the Crestron Web site
(www.crestron.com/onlinehelp
) to ask questions about Crestron products. First-time
users must establish a user account to fully benefit from all available features.
18  Sonnex™ Multiroom Audio Expansion Switcher, 8 Zone: SWE-8 Operations Guide – DOC. 7202A