Specifications

Crestron QM-DA-2 QuickMedia™ Distribution Amplifier
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble
situations. If further assistance is required, please contact a Crestron
customer service representative.
QM-DA-2 Troubleshooting
TROUBLE POSSIBLE
CAUSE(S)
CORRECTIVE
ACTION
Device is not
receiving power
from a Crestron
power source.
Use the provided
Crestron power
source. Verify
connections.
Device is not
receiving
sufficient power.
Use the Crestron
Power Calculator to
help calculate how
much power is
needed for the
system.
Device does not
function.
Power is not
being supplied via
Cresnet.
Ensure power is
supplied via one of
the Cresnet ports.
Connected QM
devices are not
receiving power.
Power is not
supplied to
branch.
Apply sufficient power
to branch.
Cables improperly
connected.
Verify all QM cables
are secure.
Poor picture or
sound quality.
Incorrect skew
settings in
associated
devices.
Use QM Tools
software to set correct
skew settings for each
QM-RMCRX-BA in
the system.
(Continued on following page)
Operations Guide – DOC. 6918A QuickMedia™ Distribution Amplifier: QM-DA-2 • 11