Crestron C2N-MNETGW infiNET™ Gateway/Transceiver Operations Guide
This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2008 Crestron Electronics, Inc.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver Contents infiNET™ Gateway/Transceiver: C2N-MNETGW 1 Introduction ............................................................................................................................... 1 Features and Functions ................................................................................................ 1 Applications.................................................................................................................
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver infiNET™ Gateway/Transceiver: C2N-MNETGW Introduction The C2N-MNETGW is a 2-way RF gateway/transceiver designed to enable communications and management for a complete infiNET wireless network of dimmers, thermostats, and other devices. The C2N-MNETGW links the infiNET network to the Cresnet® wired network to enable communications with a 2-Series control system.
infiNET™ Gateway/Transceiver Crestron C2N-MNETGW multiple redundant signal paths within the mesh network. Adding more infiNET devices or repeaters to the network effectively increases the range, strength, and reliability of the network. Up to 30 infiNET dimmers, switches, and other devices can be linked to a control system via a single C2N-MNETGW gateway. Additional gateways may be installed to support additional devices, with up to 16 gateways possible in a complete system (RF conditions allowing).
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver Specifications Specifications for the C2N-MNETGW are listed in the following table. C2N-MNETGW Specifications SPECIFICATION Wireless RF Transceiver RF Transmitting Power Range (typical) Power Requirements Cresnet® Power Usage Default NET ID Minimum 2-Series Control System Update File1, 2 Enclosure Environmental Temperature Humidity Dimensions (without antenna) Height Width Depth Weight DETAILS Two-way RF, 2.4 GHz ISM Channels 11-26 (2400 to 2483.
infiNET™ Gateway/Transceiver Crestron C2N-MNETGW C2N-MNETGW Specifications (Continued) SPECIFICATION Available Accessories DETAILS C2N-MNETRPT infiNET Repeater 1. The latest software versions can be obtained from the Crestron® website. Refer to the NOTE following these footnotes. 2. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product Catalog for a complete list of 2-Series control systems.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver C2N-MNETGW Overall Dimensions (antenna not shown) 1 2 3 4 5 6 7 8 Connectors, Controls & Indicators # CONNECTORS*, CONTROLS & INDICATORS DESCRIPTION 1 ANTENNA Reverse SMA, female; Dipole antenna included. NOTE: Only the included antenna should be used. 2 PWR LED 3 NET LED 4 RXD LED Indicates DC power supplied from Cresnet network. Indicates communication with Cresnet system. Indicates data is being received from wireless network devices.
infiNET™ Gateway/Transceiver Crestron C2N-MNETGW Connectors, Controls & Indicators (Continued) * # CONNECTORS*, CONTROLS & INDICATORS DESCRIPTION 5 TXD LED 6 ACQUIRE (LED and button) 7 SETUP (LED and button) 8 NET Indicates data is being transmitted to wireless network devices. Recessed pushbutton with red LED; Used to configure the wireless network. Recessed pushbutton with red LED; Used for touch-settable ID (TSID). Four-position terminal block connector for data and power.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver Industry Compliance As of the date of manufacture the C2N-MNETGW has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling. Contains FCC ID: EROCWD1012 NOTE: This device complies with part 15 of the FCC rules.
infiNET™ Gateway/Transceiver Crestron C2N-MNETGW Setup Network Wiring When wiring the Cresnet network, consider the following: • Use Crestron Certified Wire. • Provide sufficient power to the system. CAUTION: Insufficient power can lead to unpredictable results or damage to the equipment. Please use the Crestron Power Calculator to help calculate how much power is needed for the system (http://www.crestron.com/calculators).
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver When installing a C2N-MNETGW near other C2N-MNETGWs, keep in mind the following for optimum performance: • Do not place multiple gateways on the same channel. Refer to “Operating Channel” on page 17 for more information. • Gateways on adjacent channels should be at least 12 feet apart. • Gateways on non-adjacent channels should be at least three feet apart.
infiNET™ Gateway/Transceiver Crestron C2N-MNETGW Hardware Connections for the C2N-MNETGW ANTENNA: COMMUNICATION WITH OTHER INFINET DEVICES CRESNET: CONNECT TO THE CRESNET CONTROL NETWORK NOTE: To comply with FCC RF exposure compliance requirements, the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be colocated or operating in conjunction with any other antenna or transmitter.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver Programming Software Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com. First-time users will need to establish a user account.
infiNET™ Gateway/Transceiver Crestron C2N-MNETGW Programming with D3 Pro Crestron’s D3 Pro lighting software provides all the tools necessary to create a complete Crestron lighting system for residential applications. The lighting system includes the control system logic program, touchpanel projects and keypad programming, documentation and realtime lighting adjustment capabilities.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver Locating the C2N-MNETGW in the Device Library • The system tree of the control system displays the device in the appropriate slot with a default Net ID as shown in the following illustration. C2Net Device, Slot 9 • Additional C2N-MNETGW devices are assigned different Net ID numbers as they are added. Operations Guide – DOC.
infiNET™ Gateway/Transceiver Crestron C2N-MNETGW • If necessary, double click a device to open the “Device Settings” window and change the Net ID as shown in the following figure. “C2N-MNETGW Device Settings” Window • The ID code specified in the SIMPL Windows program must match the Net ID of each unit. Refer to “Identity Code” on page 8. Program Manager Program Manager is the view where programmers “program” a Crestron control system by assigning signals to symbols.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver Uploading and Upgrading Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. However, before attempting to upload or upgrade it is necessary to establish communication. Once communication has been established, files (for example, programs, projects or firmware) can be transferred to the control system (and/or device).
infiNET™ Gateway/Transceiver Crestron C2N-MNETGW Programs and Firmware Program and firmware files may be distributed from programmers to installers or from Crestron to dealers. Firmware upgrades are available from the Crestron website as new features are developed after product releases. One has the option to upload programs and projects via the programming software or to upload and upgrade via the Crestron Toolbox.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver Operation Operating Channel The RF channel mode of the C2N-MNETGW must be set prior to operation using Crestron Toolbox. The C2N-MNETGW can operate on a fixed channel that is set by the installer or it can automatically set itself to the clearest channel. The C2N-MNETGW can operate on one of 16 channels. 1. Establish communication with the C2N-MNETGW as described in “Establishing Communication” on page 15. 2. Select Functions | MNET Gateway...
infiNET™ Gateway/Transceiver Crestron C2N-MNETGW For systems using multiple gateways or systems operating in environments containing other devices that use similar frequencies, Crestron recommends setting the C2N-MNETGW to operate on a fixed channel to avoid RF interference with other devices in the vicinity. Ideally, each gateway should operate on its own channel to avoid interfering with other gateways operating in the vicinity.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver NOTE: When using the C2N-MNETGW with devices that may not be configured to support automatic channel selection (e.g. CHV-TSTATRF when set to a fixed channel, or HTT-B10X when running from battery power), the C2N-MNETGW must be set to operate in fixed channel mode. For more information, refer to the latest revision of the document titled “Best Practices for Installation and Setup of Crestron RF Products” (Doc. 6689).
infiNET™ Gateway/Transceiver Crestron C2N-MNETGW C2N-MNETGW Controls NOTE: If the C2N-MNETGW is already in the Acquire mode, a message indicating the status will be displayed. 3. Click Start Acquire to place the C2N-MNETGW in the Acquire mode. The default time that the C2N-MNETGW remains in the Acquire mode (when starting the Acquire mode from Toolbox) is one hour. Other times can be specified from the drop down button located next to the Start Acquire button.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver 4. Place new infiNET devices in the Acquire mode as described in their respective manuals. Devices will be automatically acquired by the gateway approximately five minutes after they enter the Acquire mode. NOTE: If the acquired devices have never had an MNET ID assigned, they will be acquired with the default MNET ID 01. 5. At any time, click STOP Acquire to exit the Acquire mode. The Acquire LED will turn off.
infiNET™ Gateway/Transceiver Crestron C2N-MNETGW Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. C2N-MNETGW Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Device does not function. Device is not communicating with the network. Use Crestron Toolbox to poll the network. Verify network connection to the device.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver C2N-MNETGW Troubleshooting (Continued) TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION RXD LED does not flash when an infiNET device is transmitting. C2N-MNETGW is not receiving data from infiNET device. Open Crestron Toolbox and select the Network Device Tree. Expand the Network Device Tree until the gateway to be managed is selected. Right-click the Net ID of the selected gateway to open the sub-menu and select Functions | MNET Gateway….
infiNET™ Gateway/Transceiver Crestron C2N-MNETGW C2N-MNETGW Troubleshooting (Continued) POSSIBLE CAUSE(S) CORRECTIVE ACTION TXD LED does not illuminate. C2N-MNETGW is not transmitting data to infiNET devices. ACQUIRE LED does not illuminate when requested. Intermittent response from C2N-MNETGW during communication with infiNET devices. C2N-MNETGW has just rebooted. Open Crestron Toolbox and select the Network Device Tree. Expand the Network Device Tree till the gateway to be managed is selected.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver support is required to identify performance deficiencies because of using improper wire. Calculate Power CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to do so could cause equipment damage or void the Crestron warranty. CAUTION: Provide sufficient power to the system. Insufficient power can lead to unpredictable results or damage to the equipment.
infiNET™ Gateway/Transceiver Crestron C2N-MNETGW Strip and Tin Wire When daisy-chaining Cresnet units, strip the ends of the wires carefully to avoid nicking the conductors. Twist together the ends of the wires that share a pin on the network connector and tin the twisted connection. Apply solder only to the ends of the twisted wires. Avoid tinning too far up the wires or the end becomes brittle. Insert the tinned connection into the Cresnet connector and tighten the retaining screw.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver Future Updates As Crestron improves functions, adds new features and extends the capabilities of the C2N-MNETGW, additional information may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision. Check the Crestron website periodically for manual update availability and its relevance.
infiNET™ Gateway/Transceiver Crestron C2N-MNETGW Appendix A: The infiNET Spectrum Crestron’s infiNET network provides 16 RF channels in the 2.4GHz ISM band, specifically IEEE 802.15.4 channels 11 through 26. The 16 channels define the frequencies at which the infiNET device will communicate. Crestron’s infiNET devices on different channels will not communicate nor interfere with each other. However, since some of the channels are in the 2.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver Appendix B: Optimum RF Reception Guidelines Many factors can affect the reliability of RF communication between infiNET gateways, repeaters, and devices. While an effort has been made to determine operating specifications, some specifications are not constant. RF Communication can be limited by several factors including but not limited to electromagnetic interference (EMI), intervening objects, antenna orientation, and device placement.
infiNET™ Gateway/Transceiver Crestron C2N-MNETGW installing gateways in equipment racks, service rooms, or electrical closets. Antenna Orientation The antenna orientation on the C2N-MNETGW can have considerable effect on the signal range and reliability. In most applications, the antenna should be set vertically as shown in the following diagrams. Vertical Orientation 30 • infiNET™ Gateway/Transceiver: C2N-MNETGW Operations Guide – DOC.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver Vertical Orientation If placing the antenna vertically causes the C2N-MNETGW to lay parallel to a metal surface (i.e. a metal wall), the antenna should be oriented horizontally (perpendicular to the metal surface) as shown in the following diagram. Operations Guide – DOC.
infiNET™ Gateway/Transceiver Crestron C2N-MNETGW Horizontal Orientation NOTE: RF propagation is best from the sides of the antenna. For specific information on where to place the C2N-MNETGW, refer to “Gateway Placement” on page 29. Additional information can also be found in the latest revision of the document titled “Best Practices for Installation and Setup of Crestron RF Products” (Doc. 6689). 32 • infiNET™ Gateway/Transceiver: C2N-MNETGW Operations Guide – DOC.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact an authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory and request an RMA (Return Merchandise Authorization) number.
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Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com Operations Guide – DOC. 6317B (2011634) 03.08 Specifications subject to change without notice.
