Crestron CEN-RFGW-EX ® infiNET EX Wireless Gateway Operations & Installation Guide
Regulatory Compliance As of the date of manufacture, the CEN-RFGW-EX has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling. Federal Communications Commission (FCC) Compliance Statement This device complies with part 15 of the FCC Rules.
Regulatory Compliance (Continued) Industry Canada (IC) Compliance Statement This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Crestron CEN-RFGW-EX infiNET EX Wireless Gateway Contents infiNET EX Wireless Gateway: CEN-RFGW-EX 1 Introduction ............................................................................................................................... 1 Features and Functions ................................................................................................ 1 Specifications ..............................................................................................................
Crestron CEN-RFGW-EX infiNET EX Wireless Gateway infiNET EX Wireless Gateway: CEN-RFGW-EX Introduction The CEN-RFGW-EX is a 2-way RF gateway/transceiver designed to enable communications and management for a complete infiNET EX® wireless network of dimmers, keypads, remotes and other devices. The CEN-RFGW-EX links the infiNET EX network to a Crestron® control system via high speed Ethernet or Cresnet®. “Wi-Fi friendly” RF technology permits selection from 16 ISM* channels within the 2.
Crestron CEN-RFGW-EX InfiNET EX Wireless Gateway Features and Functions (Continued) • Up to 150 feet (46 meters) range indoors, 250 feet (76 meters) outdoors1 • Supports up to 100 infiNET EX devices and five expanders2 • Supports up to six MLX-3 and MTX-3 handheld remotes2 • Cresnet or Ethernet control system interface • Single wire Cresnet or PoE network powered • EMerge Alliance® compatible infiNET EX Ultra-reliable infiNET EX wireless technology provides steadfast 2-way RF communications throughout a
Crestron CEN-RFGW-EX infiNET EX Wireless Gateway Up to 100 infiNET EX dimmers, switches, keypads, thermostats, remotes and other devices can be linked to a control system via a single CEN-RFGW-EX gateway.1 Additional gateways may be installed to support more devices, with up to 16 gateways possible in a complete system (RF conditions allowing). Wireless expanders (model CLW-EXPEX or GLA-EXPEX, both sold separately) may be added wherever needed to extend the network by filling in gaps between devices.
Crestron CEN-RFGW-EX InfiNET EX Wireless Gateway EMerge Alliance Registered This device is EMerge Alliance registered and designed to work within a 24 Vdc room-level power distribution system. The EMerge Alliance is a not-for-profit open industry association leading the rapid adoption of safe DC power distribution in commercial buildings through the development of EMerge Alliance standards*. Crestron is a proud member and supporter of the Alliance.
Crestron CEN-RFGW-EX infiNET EX Wireless Gateway CEN-RFGW-EX Specifications (Continued) SPECIFICATION Power Requirements4 Power over Ethernet Cresnet Power Usage Default Net ID Minimum Firmware Environmental Temperature Humidity Heat Dissipation Enclosure Construction Mounting Dimensions (without antenna) Height Width Depth Weight Available Models CEN-RFGW-EX CEN-RFGW-EX-PWE DETAILS IEEE 802.3af (802.3at Type 1) Class 1 PoE powered device 2 watts (0.09 amps @ 24 Vdc) 2F Version 2.001.
InfiNET EX Wireless Gateway Crestron CEN-RFGW-EX CEN-RFGW-EX Specifications (Continued) SPECIFICATION Available Accessories ANT-EXT CEN-SW-POE-5 CEN-SWPOE-16 CEN-SWPOE-24 CLW-EXPEX GLA-EXPEX PWE-4803RU DETAILS Antenna Extender 5-Port PoE Switch 16-Port Managed PoE Switch 24-Port Managed PoE Switch InfiNET EX Wireless Expander Crestron Green Light® Wireless Expander for infiNET EX Networks PoE Injector (included with model CEN-RFGW-EX-PWE) 1.
Crestron CEN-RFGW-EX infiNET EX Wireless Gateway Physical Description This section provides information on the connections, controls and indicators available on the CEN-RFGW-EX. CEN-RFGW-EX Physical View Operations & Installation Guide – DOC.
Crestron CEN-RFGW-EX InfiNET EX Wireless Gateway CEN-RFGW-EX Overall Dimensions (Top, Front, Side and Bottom Views) 1 1 2 3 4 5 5.30 in (135 mm) 6.41 in (163 mm) 6 3.50 in (89 mm) 7 1.43 in (37 mm) 8 3.91 in (100 mm) 8 • infiNET EX Gateway: CEN-RFGW-EX Operations & Installation Guide – DOC.
Crestron CEN-RFGW-EX infiNET EX Wireless Gateway Connectors, Controls & Indicators # CONNECTORS1, CONTROLS & INDICATORS DESCRIPTION 1 ANTENNA 2 PWR LED 3 NET LED 4 ACTIVITY LED 5 ACQUIRE (Button and LED) 6 SETUP (Button and LED) (1) Connection for supplied antenna (1) Green LED, indicates operating power supplied from Cresnet network or PoE (1) Yellow LED, indicates communication with the Cresnet system (1) Red LED, indicates wireless communications (1) Recessed push button with red LED, u
Crestron CEN-RFGW-EX InfiNET EX Wireless Gateway Connectors, Controls & Indicators (Continued) # CONNECTORS1, CONTROLS & INDICATORS DESCRIPTION 7 LAN PoE2, 3 (1) 8-wire RJ-45 female, with two LED indicators; 10BASE-T/100BASE-TX Ethernet port; Power over Ethernet compliant; Green LED indicates link status; Yellow LED indicates Ethernet activity Green LED Pin 8 Yellow LED Pin 1 PIN 1 2 3 4 8 NET2 G Z Y 24 SIGNAL TX + TX RC + N/C PIN 5 6 7 8 SIGNAL N/C RC N/C N/C (1) 4-pin 3.
Crestron CEN-RFGW-EX infiNET EX Wireless Gateway Setup Network Wiring When wiring the Cresnet network, consider the following: • Use Crestron Certified Wire. • Use Crestron power supplies for Crestron equipment. • Provide sufficient power to the system. CAUTION: Insufficient power can lead to unpredictable results or damage to the equipment. Please use the Crestron Power Calculator to help calculate how much power is needed for the system (www.crestron.com/calculators).
InfiNET EX Wireless Gateway Crestron CEN-RFGW-EX Identity Code Net ID The Net ID of the CEN-RFGW-EX has been factory set to 2F. The Net IDs of multiple CEN-RFGW-EX devices in the same system must be unique. Net IDs are changed from a personal computer (PC) via Crestron Toolbox™ (refer to “Establishing Communication” on page 15). When setting the Net ID, consider the following: • The Net ID of each unit must match an ID code specified in the Crestron Studio™ or SIMPL Windows program.
Crestron CEN-RFGW-EX infiNET EX Wireless Gateway Installation Ventilation To prevent overheating, do not operate this product in an area that exceeds the environmental temperature range listed in the table of specifications. Consider using forced air ventilation or incrementing the spacing between units to reduce overheating.
InfiNET EX Wireless Gateway Crestron CEN-RFGW-EX Hardware Hookup Make the necessary connections as called out in the illustrations that follow this paragraph. Refer to “Network Wiring” on page 11 before attaching the 4-position terminal block connector. Apply power after all connections have been made. NOTE: Power should be supplied through either the LAN PoE port or the NET port but not both. When making connections to the CEN-RFGW-EX, use Crestron power supplies for Crestron equipment.
Crestron CEN-RFGW-EX infiNET EX Wireless Gateway Uploading and Upgrading Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. However, before attempting to upload or upgrade it is necessary to establish communication. Once communication has been established, files (for example, programs or firmware) can be transferred to the control system (or device).
Crestron CEN-RFGW-EX InfiNET EX Wireless Gateway TCP/IP Ethernet Communication CEN-RFGW-EX N LA PW R N ET YIT E TIV U IR A CA C Q TUP SE N TRO ES CR EX WFG -R C EN LA Po N E G 2W N ET24 ZY PC Running Crestron Toolbox Ethernet Communication (Without Hub or Router) Power Injector CEN-RFGW-EX E PO N LA Po E 4 PW 3 k 1 N et TRO Ethern ES r ov er CR Powe E-5 PO WN-S CE itc Sw h N TRO ES CR EX WFG -R C EN C VD 48 r we Po LA PC Running Crestron Toolbox R N ET YIT E TIV U IR A CA
Crestron CEN-RFGW-EX infiNET EX Wireless Gateway Crestron Studio / VT Pro-e Upload the Crestron Studio (or VT Pro-e) file for the RF device using Crestron Studio (or VT Pro-e) or Crestron Toolbox. Firmware Check the Crestron Web site to find the latest firmware. (New users may be required to register to obtain access to certain areas of the site, including the FTP site.) Upgrade CEN-RFGW-EX firmware via Crestron Toolbox. 1.
InfiNET EX Wireless Gateway Crestron CEN-RFGW-EX Operation NOTE: MLX-2 devices cannot be used on the same gateway as other non-MLX-2 devices. Operating Channel The operating channel of the CEN-RFGW-EX must be set prior to operation using Crestron Toolbox. The CEN-RFGW-EX can operate on one of 16 channels. The CEN-RFGW-EX can operate on a fixed channel that is set by the installer. The default RF channel is 15.
Crestron CEN-RFGW-EX infiNET EX Wireless Gateway Acquiring the Crestron infiNET EX devices can communicate with a CEN-RFGW-EX only if they have been acquired by that CEN-RFGW-EX. Acquire mode infNET EX can be activated from Crestron Toolbox (recommended) or with the device ACQUIRE button on the CEN-RFGW-EX. NOTE: To access this in Toolbox, select Functions | infiNET EX Gateway…. Refer to the Toolbox Help file and search for “infiNET EX Gateway” for more details.
Crestron CEN-RFGW-EX InfiNET EX Wireless Gateway Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. CEN-RFGW-EX Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION PWR LED does not illuminate. CEN-RFGW-EX is not receiving sufficient Cresnet power. Use the Crestron Power Calculator to help calculate how much power is needed for the system.
Crestron CEN-RFGW-EX infiNET EX Wireless Gateway CEN-RFGW-EX Troubleshooting (Continued) TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION NET LED is on but unit does not communicate with infiNET EX device. (Continued) infiNET EX device is set to wrong RF channel. Refer to the “Setup” section of the guide for the device to verify that its RF channel is set to match the CEN-RFGW-EX channel ID. Use Crestron Toolbox to poll the network.
Crestron CEN-RFGW-EX InfiNET EX Wireless Gateway CEN-RFGW-EX Troubleshooting (Continued) TROUBLE CEN-RFGW-EX is not shown on Network Device Tree when polling through Toolbox. Other devices are reported. Multiple infiNET EX devices only operate one at a time. POSSIBLE CAUSE(S) Network wiring is incorrect. CEN-RFGW-EX is damaged. CORRECTIVE ACTION Check network cabling for solid connections and correct pinouts. Contact a Crestron customer service representative.
Crestron CEN-RFGW-EX infiNET EX Wireless Gateway connected must be taken into consideration. Use Crestron Certified Wire only. If Cresnet units are to be daisy chained on the run, the Cresnet power usage of each network unit to be daisy-chained must be added together to determine the Cresnet power usage of the entire chain. If the unit is run from a Crestron system power supply network port, the Cresnet power usage of that unit is the Cresnet power usage of the entire run.
Crestron CEN-RFGW-EX InfiNET EX Wireless Gateway Reference Documents The latest version of all documents mentioned within the guide can be obtained from the Crestron Web site (www.crestron.com/manuals).
Crestron CEN-RFGW-EX infiNET EX Wireless Gateway Appendix A: The RF Spectrum Crestron’s RF network provides 16 RF channels in the 2.4GHz ISM* band, specifically IEEE 802.15.4 channels 11 through 26. The 16 channels define the frequencies at which the RF device communicates. RF devices on different channels do not communicate or interfere with each other. However, since some of the channels are in the 2.
Crestron CEN-RFGW-EX InfiNET EX Wireless Gateway Appendix B: Optimum RF Reception Guidelines Many factors can affect the reliability of RF communication between an RF gateway and an RF device. While an effort has been made to determine operating specifications, some specifications are not constant. RF Communication can be limited by several factors including but not limited to EMI (electromagnetic interference), intervening objects, antenna orientation and receiver placement.
Crestron CEN-RFGW-EX infiNET EX Wireless Gateway Antenna Orientation The antenna orientation on Crestron gateways has considerable effect on range and reliability. The best orientation is unique to each installation. There are three possible antenna orientations: Point the antenna horizontally (parallel to the ground) Point the antenna vertically. Point the antenna at a right angle to the gateway. Never point the antenna downward as this decreases range and reliability.
Crestron CEN-RFGW-EX InfiNET EX Wireless Gateway Vertical Orientation Building Antenna Front of gateway Right Angle Orientation Building Antenna Front of gateway 28 • infiNET EX Gateway: CEN-RFGW-EX Operations & Installation Guide – DOC.
Crestron CEN-RFGW-EX infiNET EX Wireless Gateway Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange or service without prior authorization from Crestron. To obtain warranty service for Crestron products, contact an authorized Crestron dealer. Only authorized Crestron dealers may contact the factory and request an RMA (Return Merchandise Authorization) number.
Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com Operations & Installation Guide – DOC. 6706G (2029612) 05.13 Specifications subject to change without notice.
