Installation guide

infiNET EX Thermostat Crestron CHV-TSTATEX
38
•
infiNET EX Thermostat: CHV-TSTATEX Operations & Installation Guide – DOC. 6989C
CHV-TSTATEX Troubleshooting (Continued)
TROUBLE POSSIBLE
CAUSE(S)
CORRECTIVE ACTION
Heat or cool
call occurs but
device does not
indicate a heat
or cool call.
Steal power
function may be
causing problems
with HVAC
system.
Change Power DIP Switch to 24VAC
and ensure two AA batteries are
installed.
Improper wiring
connections.
Recheck wiring connections.
Can not enter
Auto mode.
Auto mode is
disabled in setup.
Reprogram Auto mode setting (AU) to
S (for single setpoint operation) or d
(for dual setpoint operation) (refer to
“Setup Mode Parameters/Functions”
which starts on page 24).
Reference Documents
The latest version of all documents mentioned within the guide can be obtained from
the Crestron Web site (http://www.crestron.com/manuals
).
List of Related Reference Documents
DOCUMENT TITLE
2-Series Control Systems Reference Guide
CEN-RFGW-EX infiNET EX Wireless Gateway
MC3 3-Series Control System
Further Inquiries
To locate specific information or to resolve questions after reviewing this guide,
contact Crestron's True Blue Support at 1-888-CRESTRON [1-888-273-7876] or
refer to the listing of Crestron worldwide offices on the Crestron Web site
(www.crestron.com/offices
) for assistance within a particular geographic region.
To post a question about Crestron products, log onto the Online Help section of the
Crestron Web site (www.crestron.com/onlinehelp
). First-time users must establish a
user account to fully benefit from all available features.
Future Updates
As Crestron improves functions, adds new features and extends the capabilities of
the CHV-TSTATEX, additional information may be made available as manual
updates. These updates are solely electronic and serve as intermediary supplements
prior to the release of a complete technical documentation revision.
Check the Crestron Web site periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.