Installation guide
infiNET EX Thermostat Crestron CHV-TSTATEX
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infiNET EX Thermostat: CHV-TSTATEX Operations & Installation Guide – DOC. 6989C
Self-Test Results
These status/error codes are returned when performing a self-test operation, enter
Setup mode as described in “Basic Setup” on page 21. Press MODE until the St
function is displayed. Press
or on the CHV-TSTATEX to verify the
communication status.
Self-Test Error Codes
STATUS/
ERROR
CODE
SUMMARY CORRECTIVE ACTION REMARKS
00 Success None No detectable problems found
E0 Low battery
warning
Check and/or replace
batteries
Error is only returned when current power
configuration requires batteries
E1 24 Vac usage
warning
Check power configuration Error is set when 24 Vac appears to be
available but is not configured properly (slide
switch position)
E2 Display
operation
Return unit Device display may not be operating properly
E3 NV memory
usage
Replace unit if feasible Retention of non-volatile setup and operation
parameters may be compromised
E4 Poor link
quality
Perform general network
debugging
Poor communication link to gateway may be
consuming extra power and lowering battery life
E5 Gateway
acquire
information
Acquire device or check
network
Device cannot communicate with a gateway;
Normal result for unacquired device
E6 Network
communication
error
Additional network
communication issues
detected
Normal result for unacquired device
E7 Poor network
communication
Additional indicator of poor
communications link
Often associated with excessive network hops;
Consider moving device closer to gateway or
splitting network with additional gateways for
better coverage