Installation guide

High-Definition Video Scaler Crestron HD-SCALER
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High-Definition Video Scaler: HD-SCALER Operations & Installation Guide – DOC. 7136B
Uploading and Upgrading
Crestron recommends using the latest programming software and that each device
contains the latest firmware to take advantage of the most recently released features.
However, before attempting to upload or upgrade it is necessary to establish
communication. Once communication has been established, files (for example,
firmware) can be transferred to the device.
NOTE: Crestron software and any files on the website are for authorized Crestron
dealers and Crestron Service Providers (CSPs) only. New users must register to
obtain access to certain areas of the site (including the FTP site).
Establishing Communication
Use Crestron Toolbox for communicating with the HD-SCALER; refer to the
Crestron Toolbox help file for details. There is one method of communication: USB.
USB Communication
HD-SCALER
PC Running
Crestron Toolbox
USB
AUDIO IN RGBHV IN HDMI HDMI NET PWR
IN OUT 24
Y
Z G
SETUP
HD-SCALER
VIDEO SCAL ER
The COMPUTER port on the HD-SCALER connects to the USB port on the PC via
a Type A to Type B USB cable:
1. Use the Address Book in Crestron Toolbox to create an entry using the
expected communication protocol (USB). When multiple USB devices are
connected, identify the HD-SCALER by entering “HD-SCALER” in the
Model text box, the unit’s serial number in the Serial text box or the unit’s
hostname in the Hostname text box. The hostname can be found in the
“System Info” window in the Ethernet section of the window; however,
communications must be established in order to see this information in the
“System Info” window.
2. Display the HD-SCALER’s “System Info” window (Tools | System Info);
communications are confirmed when the device information is displayed.
Firmware
Firmware files may be distributed from programmers to installers or from Crestron
to dealers. Firmware upgrades are available from the Crestron website as new
features are developed after product releases. For details on upgrading, refer to the
Crestron Toolbox help file.
Check the Crestron website to find the latest firmware. (New users must register to
obtain access to certain areas of the site, including the FTP site.)
Upgrade HD-SCALER firmware using Crestron Toolbox:
1. Download the appropriate .puf file from the Crestron website to the PC.
2. Double-click the .puf file. The Toolbox Address Book opens.