Installation guide

Crestron Green Light Express
®
Power Switching Cabinet GLPX-SW-FT
Installation Guide – DOC. 6886B Crestron Green Light Express
®
Power Switching Cabinet GLPX-SW-FT • 19
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If further assistance is required, please
contact a Crestron customer service representative.
Troubleshooting
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
Module(s) does not
function.
Device is not receiving
power from a Crestron
power source.
Use the provided Crestron power source.
Verify connections.
Device is not receiving
sufficient power.
Use the Crestron Power Calculator to help
calculate how much power is needed for
the system.
System commissioning
not complete.
Arrange for system commissioning.
Unit cannot be taken out
of Override mode
Short (contact closure)
exists between G and OVR
terminals on any of the
OVR terminals present at
bottom of the cabinet.
Determine the reason for the short.
Remove or remedy the short
(e.g. GLS-PLS-120/277 phase-loss sensor
may not have been installed properly, or
actual phase-loss has been detected).
Further Inquiries
If you cannot locate specific information or have questions after reviewing this guide, please take advantage of
Crestron's award winning customer service team by calling Crestron at 1-888-CRESTRON [1-888-273-7876]. For
assistance in your region, please refer to the Crestron Web site (
www.crestron.com/offices) for a listing of Crestron
worldwide offices.
You can also log onto the online help section of the Crestron Web site (
www.crestron.com/onlinehelp) to ask
questions about Crestron products. First-time users must establish a user account to fully benefit from all available
features.
Future Updates
As Crestron improves functions, adds new features and extends the capabilities of the GLPX-SW-FT, additional
information may be made available as manual updates. These updates are solely electronic and serve as intermediary
supplements prior to the release of a complete technical documentation revision.
Check the Crestron Web site periodically for manual update availability and its relevance. Updates are identified as
an “Addendum” in the Download column.