Installation guide

DIN Rail Versiport Module Crestron DIN-IO8
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble
situations. If further assistance is required, please contact a Crestron
customer service representative.
DIN-IO8 Troubleshooting
TROUBLE POSSIBLE
CAUSE(S)
CORRECTIVE
ACTION
Device is not
communicating
with the network.
Use Crestron Toolbox
to poll the network.
Verify network
connection to the
device.
Device is not
receiving power
from a Crestron
power source.
Use a Crestron power
source. Verify
connections.
Device is not
receiving
sufficient power.
Use the Crestron
Power Calculator to
help calculate how
much power is
needed for the
system.
Device does not
function.
Electrostatic
discharge due to
improper
grounding.
Check that all ground
connections have been
made properly.
Input/Output port
not responding
as expected.
Improper
connection to
external device.
Connect device for
desired application.
Refer to “
Versiport
Connections
” on page
15 for wiring diagrams.
(Continued on following page)
24 • DIN Rail Versiport Module: DIN-IO8 Operations & Installation Guide – DOC. 6664A