Crestron Series 1000 Wall-Mounted Touchpanel Operations Guide
This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2002 Crestron Electronics, Inc.
Crestron CT-1000 & LC-1000 Touchpanels Contents Series 1000 Wall-Mounted Touchpanels 1 Introduction ............................................................................................................................... 1 Model Differences ....................................................................................................... 2 Specifications .............................................................................................................. 2 Physical Description......
Crestron CT-1000 & LC-1000 Touchpanels Series 1000 Wall-Mounted Touchpanels Introduction The Series 1000 compact wall-mounted touchpanels are 3.8-inch (9.7 cm) passive matrix touchscreen control panels. There are two Series 1000 models available: either grayscale or color. Model selection is based on application requirements. Refer to “Model Differences” on page 2 for a more detailed description of each.
Touchpanels Crestron CT-1000 & LC-1000 Model Differences There are two Series 1000 models available and selection depends whether grayscale or color touchscreen is required. Grayscale panels are referred to as the LC-1000 and color panels are known as CT-1000. Other differences between the two models are listed in the table after this paragraph.
Crestron CT-1000 & LC-1000 Touchpanels Leading Specifications for Series 1000 Touchpanel (Continued) SPECIFICATION DETAILS Screen Viewing Angles: LC-1000 Y Dir. (X=0o): +50o (from top), -30o (from bottom) X Dir. (Y=10o): +40o (from right), -40o (from left) CT-1000 Y Dir. (X=0o): +50o (from top), -50o (from bottom) Touchscreen Resolution X Dir.
Touchpanels Crestron CT-1000 & LC-1000 Series 1000 Touchpanel Physical Views and Dimensions of a Series 1000 Touchpanel (CT-1000 Shown) 1.590 in (4.039 cm) 4.860 in (12.344 cm) 4.043 in (10.269 cm) 1.365 in (3.467 cm) 4.145 in (10.528 cm) 4.765 in (12.103 cm) ZAxxxxx 0.292 in (0.742 cm) TYP. FRONT VIEW SIDE VIEW 3.945 in (10.020 cm) ELECTRONICS, INC. ROCKLEIGH, NJ 07647 U.S.A. CT-1000 C000000 0.350 in (0.889 cm) TYP.
Crestron CT-1000 & LC-1000 Touchpanels Industry Compliance As of the date of manufacture, this unit has been tested and found to comply with specifications for CE marking and standards per EMC and Radio Communications Compliance Labeling (N11785). NOTE: These devices comply with part 15 of the FCC rules.
Touchpanels Crestron CT-1000 & LC-1000 NOTE: When daisy-chaining Cresnet units, strip the ends of the wires carefully to avoid nicking the conductors. Twist together the ends of the wires that share a pin on the network connector, and tin the twisted connection. Apply solder only to the ends of the twisted wires. Avoid tinning too far up the wires or the end becomes brittle. Insert the tinned connection into the Cresnet connector and tighten the retaining screw.
Crestron CT-1000 & LC-1000 Touchpanels Calibration Menu Calibration Menu Calibration of the touchscreen is required if the active touch area of a button does not coincide with the button's image. Select the TOUCH SCREEN CALIBRATION button to display the Calibration Menu, shown to the left. The Calibration Menu offers the choice to initiate calibration with the PERFORM CALIBRATION button or return to the previous screen with the RETURN TO MAIN MENU button. Choose an option by touching the correct button.
Touchpanels Crestron CT-1000 & LC-1000 NOTE: The single button, PANEL TRACKING, provides alternate action for both panel tracking settings. Light Menu Light Menu Screen brightness and image may need to be altered because of ambient light conditions or personal preference. These lighting attributes may be manually set or programmed to be adjusted automatically from the Light Menu, shown to the left. Press the LIGHT button from the Setup Menu to access this screen.
Crestron CT-1000 & LC-1000 Touchpanels Timeout Menu Timeout Menu The touchpanel display can be turned off (standby mode) when not in active use. Select the TIMEOUT button on the Setup Menu to reveal the Timeout Menu, shown to the left. This setting turns the display off when the touchpanel is inactive for a specified time (shown in minutes). When the touchpanel is pressed, the last screen to be displayed reappears. A two minute DISPLAY TIMEOUT is shown in the illustration.
Touchpanels Crestron CT-1000 & LC-1000 Sound Menu Sound Menu The SOUND button on the Setup Menu is used to display the Sound Menu, shown to the left. Use this screen to activate audible key clicks and sounds (recorded as WAV files) on each individual touchpanel. This feature is a useful feedback tool or can be used to capture that custom interface. Confirmation of a button press on a touchpanel is acknowledged by an audible click assuming this feature is enabled.
Crestron CT-1000 & LC-1000 Touchpanels Hardware Connection for the Series 1000 (Back of the Unit is Shown) ELECTRONICS, INC. ROCKLEIGH, NJ 07647 U.S.A. ZAxxxxx CT-1000 C000000 CONNECTS TO CONTROL SYSTEM Mounting Options The Series 1000 touchpanel installs simply and cleanly into existing or newly constructed walls, with an assortment of pre- and post-construction mounting options. All mounting options are provided separately from the actual touchpanel.
Touchpanels Crestron CT-1000 & LC-1000 1. If the cover is attached, use a #1 Phillips screwdriver to loosen and remove the four screws and cover plate. Remove Cover Plate (BB-1000L Shown as Mounting Example - Drywall Not Shown) 12 • Series 1000 Wall-Mounted Touchpanels 2. Make the connection as described in “Hardware Hookup” on page 10. 3. Insert the touchpanel (without its faceplate) into the mounting option and align the four screw holes. 4.
Crestron CT-1000 & LC-1000 Touchpanels Insert Series 1000 into Opening (Buttons Shown as Attached) Custom engraved faceplate and/or keys can be ordered separately by using the Crestron Engraver Software. Version 2.0.0.6 or later is available from the Downloads | Software Updates section of the Crestron website (www.crestron.com). There are even plastic faceplates that accept metal and non-metal inlays for that custom contemporary appearance.
Touchpanels Crestron CT-1000 & LC-1000 4. Using equal pressure, carefully remove the touchpanel from the opening. 5. If necessary, secure the attached cables before disconnecting them from the back of the touchpanel. Recommended Cleaning Keep the surface of the touchscreen free of dirt, dust, or other materials that could degrade optical properties. Long-term contact with abrasive materials can scratch the surface, which may detrimentally affect image quality.
Crestron CT-1000 & LC-1000 • Touchpanels VisionTools Pro-e version 2.3.3.6 or later. Used for graphical touchscreen design. NOTE: The Series 1000 touchpanel is supplied with 10 blank pushbuttons. Customengraved keys can be obtained by using the Crestron Engraver software. Version 2.0.0.6 or later is available from the Downloads | Software Updates section of the Crestron website (www.crestron.com). Join numbers are a common thread between VT Pro-e and SIMPL Windows.
Touchpanels Crestron CT-1000 & LC-1000 PRO2 System View The System Views lower pane displays the PRO2 system tree (refer to graphic below). This tree can be expanded to display and configure the communications ports. Expanded PRO2 System Tree C2Net-Device Slot in Configuration Manager To incorporate the Series 1000 touchpanel into the system, drag the CT-1000 or LC-1000 from the Touchpanels | Touchpanels (Cresnet) folder of the Device Library and drop it in System Views.
Crestron CT-1000 & LC-1000 Touchpanels Setting the Net ID in Device Settings Double-click the LC-1000 icon to open the “Device Settings” window. This window displays the LC-1000 device information. Select the Net ID tab to change the touchpanel Net ID, as shown in the following figure. “Device Settings” Window for the LC-1000 NOTE: SIMPL Windows automatically changes NET ID values of a device added to a program if a duplicate device or a device with the same default NET ID already exists in the program.
Touchpanels Crestron CT-1000 & LC-1000 Signal Types Signals interconnect the various devices and logic symbols that comprise a SIMPL program. Signals can be one of three types: digital, analog, or serial. For any given signal, the signal type is determined by its driving source. That is, if the symbol that drives the signal has an analog output, then, by definition, the connecting signal is analog.
Crestron CT-1000 & LC-1000 Touchpanels The tables below list and give functional descriptions for the touchpanel outputs and inputs. Digital Output Signal Descriptions OUTPUT press 1 through press 999 DESCRIPTION Notifies control system of button press (1 – 999). High/1 = Button being pressed Low/0 = Button not being pressed Digital Input Signal Descriptions INPUT fb 1 through fb 999 DESCRIPTION Notifies panel to display feedback (1 – 999).
Touchpanels Crestron CT-1000 & LC-1000 pages, which make up a project, can be designed for each Series 1000 touchpanel application. Each page contains objects such as custom control graphics, two and three-dimensional buttons, sliders, and digital readouts which allow the user to interface with the control system via join numbers. Unjoined objects are not interfaced with the system and thus cannot initiate any functions.
Crestron CT-1000 & LC-1000 Touchpanels “Sound Manager” Window Sound Manager Guidelines There are three things to keep in mind when using Sound Manager. Operations Guide – DOC. 5813B 1. Each WAV file must be assigned a unique digital join number. The join number options include none, keyclick, or a number (1 through 999). The default is none. If the keyclick option is selected, this WAV file becomes the default keyclick sound for all buttons.
Touchpanels Crestron CT-1000 & LC-1000 Using Sound Manager Sound Manager is broken into two distinct components. The Project Audio Joins component, shown below, permits the designer to assign the three system-wide join numbers described in the previous section. The three system joins can be assigned automatically with the Auto button or by scrolling down to the desired number.
Crestron CT-1000 & LC-1000 Touchpanels “Quick” Pushbuttons Pushbutton Layout and Join Number Assignment 1 6 2 7 3 8 4 9 5 10 There are 10 “quick” pushbuttons that flank the LCD display. These buttons are used to access any frequently used commands. Each button has a permanently fixed digital join number, refer to the illustration shown to the left. The sequence of digital join numbers is (top to bottom) 1 through 5 on the left side and 6 through 10 on the right side.
Touchpanels Crestron CT-1000 & LC-1000 Digital Reserved Join Numbers for Series 1000 Touchpanels JOIN NUMBER FUNCTION VALUE 1016 Standby Not Applicable 1017 Brightness Low 1018 Brightness Medium 1019 Brightness High 1020 Brightness Auto 1023 Contrast Lighten 1024 Contrast Darken 1035 Call up Setup Menu Not Applicable 1051 Cresnet ID Down 1052 Cresnet ID Up 1053 Local Mode Not Applicable 1054 Cresnet Mode Not Applicable 1084 Light Threshold Level Up 1085 Light Thr
Crestron CT-1000 & LC-1000 Touchpanels Viewport may be preferred over development tools when uploading programs and projects. The following sections define how one would upload a SIMPL Windows program, VT Pro-e project or upgrade the firmware of the Series 1000 touchpanel. However, before attempting to upload or upgrade, it is necessary to establish communications. Communication Settings There is only a single Cresnet connector on the back of the Series 1000 touchpanel.
Touchpanels Crestron CT-1000 & LC-1000 Setup | Communications Settings Command 4. Select RS-232 as the connection type. Verify that an available COM port (COM 1 is shown after this step) is selected, and that all communication parameters and necessary options from the “Port Settings” window are selected as shown after this step. Click the OK button to save the settings and close the window.
Crestron CT-1000 & LC-1000 5. Touchpanels To verify communication, select Diagnostics | Establish Communications (Find Rack). This should display a window that gives the COM port and baud rate. If communication cannot be established, refer to the “Troubleshooting Communications” section in the respective Operations Guide for the control system. Uploading a SIMPL Windows Program A control system source file has the extension .smw. A compiled SIMPL Windows file has the extension .
Touchpanels Crestron CT-1000 & LC-1000 “Send Program” Window 4. To verify that the program has been transferred successfully, select Diagnostics | Report Program Information. This should display a window that provides details about the current program loaded into the control system. Uploading a VT Pro-e Project The Series 1000 touchpanel source file has the extension .vtp. A compiled VT Pro-e file has the extension .hex.
Crestron CT-1000 & LC-1000 Touchpanels File Transfer | Send Touchpanel Command 3. As shown after this step, select the NET ID of the Series 1000 touchpanel and then click OK. The “Open” window appears (refer to the subsequent graphic). “Select Network ID” Window NOTE: When transferring any Cresnet file (touchpanel project/firmware), lower the port speed baud rate to 38400 to match the Cresnet bus speed. “Open” Window 4. Operations Guide – DOC. 5813B Browse to the .
Touchpanels Crestron CT-1000 & LC-1000 Firmware Upgrade A firmware upgrade file has the extension .csf. To take advantage of all the Series 1000 touchpanel features, it is important that the unit contains the latest firmware available. Therefore, please check the Crestron website (http://www.crestron.com/downloads/software_updates.asp) for the latest version of firmware.
Crestron CT-1000 & LC-1000 Touchpanels “Open” Window 4. Operations Guide – DOC. 5813B Browse to the .csf file and click Open to begin the transfer.
Touchpanels Crestron CT-1000 & LC-1000 Problem Solving Troubleshooting The table below provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. Series 1000 Touchpanel Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Touchpanel Touchpanel is not Use Performance Viewport (via SIMPL Windows does not communicating to the or VT Pro-e) to poll the network. Verify network function. network.
Crestron CT-1000 & LC-1000 Touchpanels Further Inquiries If after reviewing this Operations Guide, you cannot locate specific information or have questions, please take advantage of Crestron's award winning customer service team by calling: • In the US and Canada, call Crestron’s corporate headquarters at 1-888-CRESTRON [1-888-273-7876]. • In Europe, call Crestron International at +32-15-50-99-50. • In Asia, call Crestron Asia at +852-2341-2016.
Touchpanels Crestron CT-1000 & LC-1000 Appendix: Early Production Units Early production units ship with two mounting brackets (and other parts) that allowed the low-voltage touchpanel to be installed directly into a mounting surface. These units are provided with mounting hardware and accessories, as shown in the table after this paragraph.
Crestron CT-1000 & LC-1000 4. Touchpanels Cut out and remove the traced shape of the mounting surface (refer to illustration after this step). Removing Template Cut Out TEMP LATE FOR - OV4005 A LC-1000 4-1 ( N O ND C T T FO R BB 1000 -10 00 BA 5. CK B OX ) Use four pan head screws, supplied, to attach two mounting brackets to the touchpanel (refer to illustration after this step). Do not tighten screws.
Touchpanels Crestron CT-1000 & LC-1000 7. Position the mounting bracket/touchpanel assembly (less the plastic buttons and faceplate) over the opening and apply equal pressure on the four screw heads of the touchpanel until the assembly slides into place (refer to illustration after the last step). CAUTION: Do not apply excessive pressure to the touchscreen display during installation. Doing so can crack the screen and damage the touchpanel. 8.
Crestron CT-1000 & LC-1000 Touchpanels Software License Agreement This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity) and Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes computer software and, as applicable, associated media, printed materials, and “online” or electronic documentation (the “Software”).
Touchpanels Crestron CT-1000 & LC-1000 If You are a business or organization, You agree that upon request from Crestron or its authorized agent, You will within thirty (30) days fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid licenses from Crestron of its authorized agent.
Crestron CT-1000 & LC-1000 Touchpanels Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange, or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number, and return address. 2.
Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com Operations Guide – DOC. 5813B 12.02 Specifications subject to change without notice.
