System information

Reference Guide Crestron 3-Series Control Systems
74 • 3-Series Control Systems Reference Guide – DOC. 7150A
Support Information
Frequently Asked Questions (FAQs)
Following are some frequently asked questions that arise when using a 3-Series
Control System:
Frequently Asked Questions
QUESTION ANSWER
How do I restore my control system to
the initial factory default settings?
Use Crestron Toolbox to establish a USB
connection with the control system as
described on page 6. Open a text console
window and type INITIALIZE. This
command erases the entire flash file system
(internal or compact flash) and IP
information. Upon completion, type the
command RESTORE. This command
restores the system parameters to the
factory default settings. It erases
any stored
programs, web pages, and IP information.
Type the REBOOT command to execute a
reboot sequence.
After uploading a program to my
control system, the control system
continually reboots. How do I stabilize
the control system?
Use Crestron Toolbox to establish a serial
connection with the control system as
described on page 6. Open a text console
window and type STOPPROGRAM –P:#. To
stop a specific program, replace the # with
the program number (e.g.,
STOPPROGRAM P:2 to stop program 2).
Leave the # blank to stop all programs.
Enter STOPPROGRAM ? for help on this
command.This command prevents the
program from running. The console
displays:
Stopping
Program........................................................
**Program Stopped**
NOTE: To restart the program, type
REBOOT or press/release the HW-R
button on the control system
then press and
hold SW-R to skip starting the programs.
The MSG/ERR LED on the front of my
control system is lit. How do I view
and/or clear the message?
Refer to “3-Series Control System Error
Messages” on page 21 for instructions on
reading and clearing messages.
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