Specifications

iLux Lighting Systems
Installation Guide – DOC. 6394F iLux Lighting Systems: CLS-C6 & CLS-C6M • 11
Troubleshooting
The following table provides corrective action for possible trouble situations. If further assistance is required, please
contact a Crestron customer service representative.
CLS-C6/C6M Installation Troubleshooting
TROUBLE POSSIBLE
CAUSE(S)
CORRECTIVE ACTION
Unit does not function. Unit is not
receiving line
power.
Verify that the unit is properly connected to
the power line and that the circuit breaker is
closed.
Loads are not
connected.
Verify that the loads are operational and that
they are connected to the iLux unit.
Loads turn on and off,
but do not dim.
Wrong load type
settings.
Correct load type settings. *
Lights flicker at low
levels
Incorrect low-end
limit setting.
Change low-end limit setting. *
* Refer to the latest version of the Crestron CLS-C6 & CLS-C6M iLux Lighting System Operations Guide (Doc. 6347) for details on setting
load types and low-end limits.
Check Network Wiring
Use the Right Wire
To ensure optimum performance over the full range of the installation topology, use Crestron Certified Wire only.
Failure to do so may incur additional charges if support is required to identify performance deficiencies because of
using improper wire.
Calculate Power
CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to do so could cause equipment
damage or void the Crestron warranty.
CAUTION: Provide sufficient power to the system. Insufficient power can lead to unpredictable results or damage
to the equipment. Use the Crestron Power Calculator to help calculate how much power is needed for the system
(
www.crestron.com/calculators).
When calculating the length of wire for a particular Cresnet run, the wire gauge and the Cresnet power usage of each
network unit to be connected must be taken into consideration. Use Crestron Certified Wire only. If Cresnet units
are to be daisy chained on the run, the Cresnet power usage of each network unit to be daisy chained must be added
together to determine the Cresnet power usage of the entire chain. If the unit is run from a Crestron system power
supply network port, the Cresnet power usage of that unit is the Cresnet power usage of the entire run. The wire
gauge and the Cresnet power usage of the run should be used in the following equation to calculate the cable length
value on the equation’s left side.
Cable Length Equation
Make sure the cable length value is less than the value calculated on the right side of the equation. For example, a
Cresnet run using 18 AWG Crestron Certified Wire and drawing 20 watts should not have a length of run more than
333 feet (101 meters). If Cresnet HP is used for the same run, its length could extend to 1250 feet (381 meters).
NOTE: All Crestron certified Cresnet wiring must consist of two twisted pairs. One twisted pair is the +24V
conductor and the GND conductor and the other twisted pair is the Y conductor and the Z conductor.
L = Length of run (or chain) in feet
R = 6 Ohms (Crestron Certified Wire: 18 AWG (0.75 mm ))
or 1.6 Ohms (Cresnet HP: 12 AWG (4 mm ))
P = Cresnet power usage of entire run (or chain)
2
2
L <
40,000
R x P
Where: