Specifications

Crestron CLS/CLSI-C6 & CLS/CLSI-C6M iLux Integrated Lighting System
Operations Guide – DOC. 6347G iLux Integrated Lighting System: CLS/CLSI-C6 & CLS/CLSI-C6M • 39
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
CLS-C6 Troubleshooting
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
Device does not
function.
Unit is not receiving line
power.
Verify that the unit is
properly connected to the
power line and that the
circuit breaker is closed.
Loads are not
connected.
Verify that the loads are
operational and that they
are connected to the
CLS-C6 unit.
Loads turn on and
off, but do not dim.
Wrong load type
settings.
Correct load type settings.
Lights flicker at
low levels.
Incorrect low-end limit
setting.
Change low-end limit
setting.
In a multi-unit
room
configuration,
commands from a
remote IR
controller cause
loads to cut to
their settings
rather than fade.
More than one iLux unit
picking up IR command.
Disable IR function on all
but one unit.
Motion detector
does not function.
Occupancy sensor
function is not enabled.
Use iLux Designer or front
panel setup function to
enable occupancy sensor.
Check Network Wiring
Use the Right Wire
To ensure optimum performance over the full range of the installation topology, use
Crestron Certified Wire only. Failure to do so may incur additional charges if
support is required to identify performance deficiencies because of using improper
wire.
Calculate Power
CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to
do so could cause equipment damage or void the Crestron warranty.
CAUTION: Provide sufficient power to the system. Insufficient power can lead to
unpredictable results or damage to the equipment. Use the Crestron Power
Calculator to help calculate how much power is needed for the system
(
www.crestron.com/calculators).
When calculating the length of wire for a particular Cresnet run, the wire gauge and
the Cresnet power usage of each network unit to be connected must be taken into
consideration. Use Crestron Certified Wire only. If Cresnet units are to be daisy