Crestron CEN-TIA Telephone Interface Module Operations Guide
This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2007 Crestron Electronics, Inc.
Crestron CEN-TIA Telephone Interface Module Contents Telephone Interface Module: CEN-TIA 1 Introduction ............................................................................................................................... 1 Features and Functions ................................................................................................ 1 Internal Block Diagram ............................................................................................... 2 Specifications ................
Crestron CEN-TIA Telephone Interface Module Telephone Interface Module: CEN-TIA Introduction Features and Functions • • • • • • • • • Remote control access from any phone Custom door chime, ringer and alarm sounds Personalized voice prompts Caller ID (CID) Telephone paging for multiroom audio systems Push-To-Talk half-duplex speakerphone Easy setup via phone and PC software Microsoft Outlook Address Book import compatibility Palm database import compatibility DTMF Control Interface Use your mobile phon
Telephone Interface Module Crestron CEN-TIA Caller ID See who is calling before you answer by displaying Caller ID (CID) information on every touchpanel. Manage missed calls easily with complete caller information and management options displayed on the touchpanel screen. Telephone Paging The CEN-TIA adds telephone paging capability to any Crestron Home® audio distribution system, allowing sophisticated zone-paging from any telephone to room speakers throughout the house.
Crestron CEN-TIA Telephone Interface Module Specifications Specifications for the CEN-TIA are listed in the following table. CEN-TIA Specifications SPECIFICATION DETAILS Audio: Frequency Response (AUDIO OUT) 20Hz to 20kHz ±0.5dB from MP3 file or AUDIO IN sources; 300Hz to 3kHz –3dB from PHONE LINE source; 300Hz to 3kHz –3dB from WAV file messages Frequency Response (PHONE LINE) 300Hz to 3kHz –3dB Signal/Noise Ratio 94 dB A-weighted at AUDIO OUT THD + N 0.
Telephone Interface Module Crestron CEN-TIA CEN-TIA Physical View CEN-TIA Overall Dimensions 1 2 4 3 5 7 6 7.07 in (17.96 cm) 6.36 in (16.15 cm) 8 9 10 11 12 13 14 15 1.80 in (4.57 cm) 4 • Telephone Interface Module: CEN-TIA Operations Guide – DOC.
Crestron CEN-TIA Telephone Interface Module Connectors, Controls, & Indicators # CONNECTORS*, CONTROLS, & INDICATORS DESCRIPTION 1 PWR LED Green LED indicates 24 Volts DC power supplied from Cresnet control network. 2 NET LED Yellow LED indicates communication with Cresnet System. 3 ACT LED Red LED indicates internal processing activity. 4 OFF HOOK 5 LAN LNK LED Green LED indicates Ethernet link status. 6 LAN ACT LED Yellow LED indicates Ethernet activity.
Telephone Interface Module Crestron CEN-TIA Connectors, Controls, & Indicators (Continued) * # CONNECTORS*, CONTROLS, & INDICATORS DESCRIPTION 14 NET Four-position terminal block connector for data and power. Connects to Cresnet control network. Pin 1 (24) Power Pin 2 (Y) Data Pin 3 (Z) Data Pin 4 (G) Ground 15 GROUND (1) 6-32 screw, chassis ground lug Interface connectors for AUDIO IN, AUDIO OUT, and NET, ports are provided with the unit.
Crestron CEN-TIA Telephone Interface Module The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with this CEN-TIA, for repair or warranty information, please contact Crestron customer service (refer to “Further Inquiries” on page 25.
Telephone Interface Module Crestron CEN-TIA Setup Network Wiring When wiring the network, consider the following: • Use Crestron Certified Wire. • Use Crestron power supplies for Crestron equipment. • Provide sufficient power to the system. CAUTION: Insufficient power can lead to unpredictable results or damage to the equipment. Please use the Crestron Power Calculator to help calculate how much power is needed for the system (http://www.crestron.com/calculators).
Crestron CEN-TIA Telephone Interface Module Hardware Hookup Ventilation The CEN-TIA should be used in a well-ventilated area. If the CEN-TIA is hot to the touch, consider using forced air ventilation and/or incrementing the spacing between units. To prevent overheating, do not operate this product in an area that exceeds the environmental temperature range listed in the table of specifications.
Telephone Interface Module Crestron CEN-TIA Hardware Connections for the CEN-TIA (Rear) MEMORY: MMC CARD SLOT PHONE LINE LAN: 10 BaseT/100 BaseTX HIGH SPEED ETHERNET TO LAN AUDIO OUTPUT: BALANCED AND UNBALANCED AUDIO SIGNALS TO AMP, ETC. AUDIO INPUT: BALANCED AND UNBALANCED AUDIO SIGNALS FROM LOCAL AUDIO SOURCES GROUND NET: TO CONTROL SYSTEM AND OTHER CRESNET DEVICES The CEN-TIA’s audio connections support both balanced and unbalanced line-level audio.
Crestron CEN-TIA Telephone Interface Module Programming Software Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com. First-time users will need to establish a user account.
Telephone Interface Module Crestron CEN-TIA Programming with Crestron Toolbox Text Console There are a number of commands that can only be executed at the command line interface provided by the Crestron Toolbox Text Console. Text Console Commands COMMAND COMMAND SYNTAX DESCRIPTION ADDRBOOK ADD ADDRBOOK ADD Adds a record or person to the internal address book.
Crestron CEN-TIA Telephone Interface Module Text Console Commands (Continued) COMMAND COMMAND SYNTAX DESCRIPTION PHONE PHONE Performs telephone operations.
Telephone Interface Module Crestron CEN-TIA Text Console Commands (Continued) COMMAND COMMAND SYNTAX DESCRIPTION RSTOP RSTOP [] Stops recording an audio file. SCRIPT SCRIPT Runs the specified script. STOP STOP [] Stop playing an audio file. STOP Audio Players: (0) MP3 (1) WAV XPOINT XPOINT CONN [NOSAVE] Display/make/break crosspoint connections.
Crestron CEN-TIA Telephone Interface Module • To incorporate the CEN-TIA into the system as an Ethernet device, drag the CEN-TIA (Ethernet) from the Ethernet Control Modules | Ethernet Audio Modules folder of the Device Library and drop it in the System Views.
Telephone Interface Module • Crestron CEN-TIA The initial Cresnet CEN-TIA will take ID 49. Additional Cresnet CEN-TIA devices would be assigned the lowest legal unused Cresnet ID (e.g., 03 if unused). The initial Ethernet CEN-TIA will take IP ID 03. If an additional Ethernet CEN-TIA is added the IP ID of that unit would be 04. NOTE: In the case of the Ethernet CEN-TIA, the IP ID must match the IP ID in the IP table.
Crestron CEN-TIA Programming Manager Telephone Interface Module Programming Manager is the view where programmers "program" a Crestron control system by assigning signals to symbols. The symbol can be viewed by double clicking on the icon or dragging it into Detail View. A description of the CEN-TIA symbol and for each signal in the symbol is described in the SIMPL Windows help file (F1).
Telephone Interface Module Crestron CEN-TIA Uploading and Upgrading Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. However, before attempting to upload or upgrade, it is necessary to establish communication. Once communication has been established, files (for example, programs or firmware) can be transferred to the control system (and/or device).
Crestron CEN-TIA Indirect Serial Communication Telephone Interface Module • Click the Install the software automatically (Recommended) radio button and then click Next. • When the wizard completes, click the Finish button. Indirect Serial Communication PC RUNNING CRESTRON TOOLBOX Operations Guide – DOC. 6414 SERIAL, ETHERNET OR USB CONTROL SYSTEM CRESNET CEN-TIA • CEN-TIA connects to control system via Cresnet.
Telephone Interface Module TCP/IP Communication Crestron CEN-TIA Ethernet Communication PC RUNNING CRESTRON TOOLBOX CEN-TIA ETHERNET • Establish direct USB communication between CEN-TIA and PC. • DHCP is enabled by default on the CEN-TIA. If you have to disable it and manually establish an IP address, do so using Crestron Toolbox (Functions | Ethernet Addressing). • Confirm Ethernet connections between CEN-TIA and PC.
Crestron CEN-TIA Telephone Interface Module Program Checks Actions that can be performed on the CEN-TIA vary depending on whether it is connected via Cresnet or Ethernet. Cresnet Connections Ethernet Connections For Cresnet connections, using Crestron Toolbox, display the network device tree (Tools | Network Device Tree) to show all network devices connected to the control system. Right-click on the CEN-TIA to display actions that can be performed on the CEN-TIA.
Telephone Interface Module Crestron CEN-TIA Operation The CEN-TIA uses audio messages as voice prompts and responses. These files can be WAV or MP3 files. Pre-recorded message files can be downloaded from Crestron’s website (ftp://ftp.crestron.com). A Cresnet system with the CEN-TIA may be programmed to respond to incoming telephone tones or a sequence of tones.
Crestron CEN-TIA Telephone Interface Module Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. CEN-TIA Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Device is not communicating with the network. Use Crestron Toolbox to poll the network. Verify network connection to the device.
Telephone Interface Module Crestron CEN-TIA Check Network Wiring Use the Right Wire Calculate Power In order to ensure optimum performance over the full range of your installation topology, Crestron Certified Wire, and only Crestron Certified Wire, may be used. Failure to do so may incur additional charges if support is required to identify performance deficiencies because of using improper wire. CAUTION: Use only Crestron power supplies for Crestron equipment.
Crestron CEN-TIA Telephone Interface Module Reference Documents The latest version of all documents mentioned within the guide can be obtained from the Crestron website. This link will provide a list of product manuals arranged in alphabetical order by model number.
Telephone Interface Module Crestron CEN-TIA Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange, or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact an authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory and request an RMA (Return Merchandise Authorization) number.
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Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com Operations Guide – DOC. 6414 (2013860) 01.07 Specifications subject to change without notice.
