Installation guide

Network Video Streamer Crestron CEN-NVS200
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Network Video Streamer: CEN-NVS200 Operations & Installation Guide – DOC. 7111E
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
CEN-NVS200 Troubleshooting
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
NET LED does
not illuminate.
Network cable is not
connected to the LAN
PoE port on the
CEN-NVS200 or to the
10BASE-T/100BASE-TX
compatible device.
Verify network cable
connection to the LAN PoE
port on the CEN-NVS200 and
to the network device.
Note that if a PWE-4803RU
PoE Injector is used and
connects only to the
CEN-NVS200, the NET LED
on the CEN-NVS200 does
not illuminate because no
LAN data is present.
Network cable is not the
proper type.
Verify network cable complies
with EIA/TIA 568 and the
CAT5 specification.
Network cable is not the
proper length.
Verify network cable is the
proper length. Cable length
must not exceed 323 feet
(100 meters).
Fault exists with the
network cable.
Replace the cable.
10BASE-T/100BASE-TX
compatible device is not
powered.
Apply power to the network
device.
LAN PoE port is not
functioning.
Replace the CEN-NVS200.
PWR LED does
not illuminate.
(NET LED also
does not
illuminate.)
Network cable is not
connected to the LAN
PoE port on the
CEN-NVS200 or to the
PoE power source.
Verify network cable
connection to the LAN PoE
port on the CEN-NVS200 and
to the PoE port on the PoE
power source.
PoE power source is not
powered.
Apply power to the PoE
power source.
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