Crestron CEN-HPRFGW High Powered RF Gateway Operations & Installation Guide
This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON Industry Compliance As of the date of manufacture, the CEN-HPRFGW has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling. Federal Communications Commission (FCC) Compliance Statement This device complies with part 15 of the FCC rules.
Crestron CEN-HPRFGW High Powered RF Gateway Contents High Powered RF Gateway: CEN-HPRFGW 1 Introduction ............................................................................................................................... 1 Features and Functions ................................................................................................ 2 Specifications .............................................................................................................. 2 Physical Description....
Crestron CEN-HPRFGW High Powered RF Gateway High Powered RF Gateway: CEN-HPRFGW Introduction The CEN-HPRFGW gateway is an RF transceiver that enables the Isys® TPS-6X wireless touchpanel to communicate with a 2-Series control system. Wi-Fi friendly RF technology permits selection from 16 ISM channels within the 2.4 GHz spectrum to minimize the possibility of interference with other RF equipment including 802.11 devices.
High Powered RF Gateway Crestron CEN-HPRFGW Features and Functions • • • • • • 2-way RF wireless transceiver/gateway Supports up to 16 TPS-6X touchpanels Dynamic discovery for fast, easy setup Wi-Fi friendly channel selection Built-in RF network diagnostics Range: 100-200 feet (30-61 meters) indoors, 1000 feet (305 meters) outdoors • Crestron Toolbox™ software configuration and management • Cresnet® or Ethernet control system interface Specifications Specifications for the CEN-HPRFGW are listed in the f
Crestron CEN-HPRFGW High Powered RF Gateway CEN-HPRFGW Specifications (Continued) SPECIFICATION Ethernet Power Requirements 12 VDC Power Supply Cresnet Power Usage Default Net ID Minimum 2-Series Control System Update File1, 2 Enclosure Environmental Temperature Humidity Heat Dissipation DETAILS 10BASE-T/100BASE-TX, auto-switching, auto-negotiating, auto-discovery, full/half duplex, TCP/IP, UDP/IP, CIP, DHCP, IEEE 802.3U compliant 0.
High Powered RF Gateway Crestron CEN-HPRFGW CEN-HPRFGW Specifications (Continued) SPECIFICATION Dimensions Height Width Depth Weight Included Accessories DETAILS 1.30 in (3.30 cm) with feet 1.22 in (3.09 cm) without feet 4.28 in (10.86 cm) 5.60 in (14.22 cm) 15 oz (414 g) Power Pack 1. The latest software versions can be obtained from the Crestron® website. Refer to the NOTE following these footnotes. 2. Crestron 2-Series control systems include the AV2 and PRO2.
Crestron CEN-HPRFGW High Powered RF Gateway Physical Description This section provides information on the connections, controls and indicators available on your CEN-HPRFGW. CEN-HPRFGW Physical View CEN-HPRFGW (Front View) 1 2 Operations & Installation Guide – DOC.
High Powered RF Gateway Crestron CEN-HPRFGW CEN-HPRFGW Overall Dimensions (Top View) 5 6 7 8 5.60 in (14.22 cm) 9 10 CEN-HPRFGW Overall Dimensions (Rear View) 4.28 in (10.86 cm) 1.30 in (3.30 cm) 11 6 • High Powered Gateway: CEN-HPRFGW Operations & Installation Guide – DOC.
Crestron CEN-HPRFGW High Powered RF Gateway Connectors, Controls & Indicators # CONNECTORS1, CONTROLS & INDICATORS 1 LAN2 GREEN LED PIN 8 YELLOW LED PIN 1 DESCRIPTION (1) 8-wire RJ-45 with two LED indicators; 10/100BASE-T Ethernet port; Green LED indicates link status; Yellow LED indicates Ethernet activity TYPE 8Position RJ-45 2 COMPUTER3 PIN SIGNALS 1 2 3 4 5 6 7 8 TD+ TDRD+ Connected to pin 5 Connected to pin 4 RDConnected to pin 8 Connected to pin 7 (1) 6-pin RJ-11 female, computer co
High Powered RF Gateway Crestron CEN-HPRFGW Connectors, Controls & Indicators (Continued) # CONNECTORS1, CONTROLS & INDICATORS 3 NET4 4 PWR 12 VDC 0.5A4 5 PWR LED 6 NET LED 7 RXD LED 8 TXD LED 9 ACQUIRE (Button and LED) 10 SETUP (Button and LED) 11 ANTENNA DESCRIPTION (1) 3.5 mm detachable terminal block; Cresnet slave port, connects to Cresnet control network Pin 1 (24) Power (24 Volts DC) Pin 2 (Y) Data Pin 3 (Z) Data Pin 4 (G) Ground (1) 2.
Crestron CEN-HPRFGW High Powered RF Gateway 2. To determine which is pin 1 on the cable, hold the cable so that the end of the eight pin modular jack is facing away from you, with the clip down and copper side up. Pin 1 is on the far left. 3. In the event that modular cables or an RJ-11 to DB9F adapter is not available, the following diagram provides information so that the cable can be fabricated on site. (Alternatively, Crestron cable number STCP-502PC is sold separately.
High Powered RF Gateway Crestron CEN-HPRFGW Setup Network Wiring When wiring the Cresnet® or Ethernet network, consider the following: • Use Crestron Certified Wire. • Use Crestron power supplies for Crestron equipment. • Provide sufficient power to the system. CAUTION: Insufficient power can lead to unpredictable results or damage to the equipment. Please use the Crestron Power Calculator to help calculate how much power is needed for the system (www.crestron.com/calculators).
Crestron CEN-HPRFGW High Powered RF Gateway • Each network device must have a unique Net ID. For more details, refer to the Crestron Toolbox help file. IP ID The IP ID is set within the CEN-HPRFGW’s table using Crestron Toolbox. For information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs of multiple CEN-HPRFGW devices in the same system must be unique.
High Powered RF Gateway Surface Mounting Crestron CEN-HPRFGW To aid in surface mounting, the CEN-HPRFGW comes with a metal mounting plate. Using the two included #04-40 x 3/16” screws provided, attach the mounting plate to the bottom of the CEN-HPRFGW as shown in the illustration below.
Crestron CEN-HPRFGW High Powered RF Gateway • Gateways on adjacent channels should be at least 12 feet apart. • Gateways on non-adjacent channels should be at least three feet apart. When installing a CEN-HPRFGW near a Wi-Fi access point, for optimum performance, keep the following in mind: • Gateways on RF channels adjacent to operating Wi-Fi channels should be placed at least 12 feet from the nearest Wi-Fi access point.
High Powered RF Gateway Crestron CEN-HPRFGW Hardware Connections for the CEN-HPRFGW (Front View) LAN: 10/100BaseT ETHERNET TO LAN NET: TO CONTROL SYSTEM AND OTHER CRESNET DEVICES COMPUTER: TO PC 12VDC 0.5A: FROM INCLUDED AC POWER SUPPLY Hardware Connections for the CEN-HPRFGW (Rear View) ANTENNA: FOR INCLUDED ANTENNA NOTE: Antenna must be attached directly to the antenna connector. It should not be extended with a cable. 14 • High Powered Gateway: CEN-HPRFGW Operations & Installation Guide – DOC.
Crestron CEN-HPRFGW High Powered RF Gateway Programming Software Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com. First-time users will need to establish a user account.
High Powered RF Gateway Configuration Manager Crestron CEN-HPRFGW Configuration Manager is the view where programmers “build” a Crestron control system by selecting hardware from the Device Library. • To incorporate the CEN-HPRFGW into the system, drag the CEN-HPRFGW from the Wireless Receivers | Wireless Receivers (RF) folder of the Device Library and drop it in the System Views.
Crestron CEN-HPRFGW High Powered RF Gateway • If necessary, double click a device to open the “Device Settings” window and change the Net ID or IP ID, as shown in the following figure(s). “CEN-HPRFGW Device Settings (Cresnet)” Window “CEN-HPRFGW Device Settings (Ethernet)” Window • The ID code specified in the SIMPL Windows program must match the Net ID or IP ID of each unit. Refer to “Identity Code” which starts on page 10. Operations & Installation Guide – DOC.
High Powered RF Gateway Program Manager Crestron CEN-HPRFGW Program Manager is the view where programmers “program” a Crestron control system by assigning signals to symbols. The symbol can be viewed by double clicking on the icon or dragging it into Detail View. Each signal in the symbol is described in the SIMPL Windows help file (F1). Example Program An example program for the CEN-HPRFGW is available from the Crestron website (www.crestron.com/exampleprograms).
Crestron CEN-HPRFGW High Powered RF Gateway Uploading and Upgrading Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. However, before attempting to upload or upgrade it is necessary to establish communication. Once communication has been established, files (for example, programs or firmware) can be transferred to the control system (and/or device).
High Powered RF Gateway Indirect Crestron CEN-HPRFGW Indirect Communication PC RUNNING CRESTRON TOOLBOX CONTROL SYSTEM SERIAL, ETHERNET OR USB CEN-HPRFGW CRESNET CEN-HPRFGW connects to control system via Cresnet: 1. Establish communication between the PC and the control system as described in the latest version of the 2-Series Control Systems Reference Guide (Doc. 6256). 2.
Crestron CEN-HPRFGW High Powered RF Gateway crossover cable to connect the two LAN ports directly without using a hub or router. 4. Use the Address Book in Crestron Toolbox to create an entry for the CEN-HPRFGW with the CEN-HPRFGW’s TCP/IP communication parameters. 5. Display the “System Info” window (click the the CEN-HPRFGW entry. icon) and select Programs and Firmware Program or firmware files may be distributed from programmers to installers or from Crestron to dealers.
High Powered RF Gateway Crestron CEN-HPRFGW Program Checks Actions that can be performed on the CEN-HPRFGW vary depending on whether it is connected via Cresnet or Ethernet. Cresnet Connections For Cresnet connections, using Crestron Toolbox, display the network device tree (Tools | Network Device Tree) to show all network devices connected to the control system. Right-click on the CEN-HPRFGW to display actions that can be performed on the CEN-HPRFGW.
Crestron CEN-HPRFGW High Powered RF Gateway Operation Operating Channel The operating channel of the CEN-HPRFGW must be set prior to operation using Crestron Toolbox. The CEN-HPRFGW can operate on one of 16 channels. The CEN-HPRFGW can operate on a fixed channel that is set by the installer. For optimum performance when installing a CEN-HPRFGW in a Wi-Fi environment, do not set the CEN-HPRFGW to a channel within a Wi-Fi channel band. Crestron recommends channel 15 or channel 20.
High Powered RF Gateway Acquiring the Touchpanel Crestron CEN-HPRFGW Touchpanels can communicate with a CEN-HPRFGW only if they have been acquired by that CEN-HPRFGW. The Acquire mode can be activated from Crestron Toolbox (recommended) or with the ACQUIRE button on the CEN-HPRFGW. NOTE: To access this in Toolbox, select Functions | High Power RF Gateway…. Refer to the Toolbox Help file and search for “High Power RF Gateway” for more details.
Crestron CEN-HPRFGW High Powered RF Gateway Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. CEN-HPRFGW Troubleshooting TROUBLE PWR LED does not illuminate. POSSIBLE CAUSE(S) Incorrect power supply. CEN-HPRFGW is not receiving sufficient power. NET LED does not illuminate. NET LED is on but unit does not communicate with touchpanel.
High Powered RF Gateway Crestron CEN-HPRFGW CEN-HPRFGW Troubleshooting (Continued) TROUBLE POSSIBLE CAUSE(S) NET LED is on but unit does not communicate with touchpanel. (Continued) Touchpanel is set to wrong RF channel. CORRECTIVE ACTION Refer to the “Setup” section of the guide for the touchpanel to verify that its RF channel is set to match the CEN-HPRFGW channel ID. Touchpanel RF ID Use Crestron Toolbox does not match the to poll the network.
Crestron CEN-HPRFGW High Powered RF Gateway CEN-HPRFGW Troubleshooting (Continued) TROUBLE POSSIBLE CAUSE(S) Intermittent response from CEN-HPRFGW during communication with touchpanel. CEN-HPRFGW is in vicinity of metal. CORRECTIVE ACTION Verify that large amount of metal is not in vicinity of transmission. Touchpanel is not Refer to the “Problem functioning Solving” section of the guide for the correctly. touchpanel. Touchpanel is out of Position the touchpanel within operating range range.
High Powered RF Gateway Crestron CEN-HPRFGW Check Network Wiring Use the Right Wire Calculate Power In order to ensure optimum performance over the full range of your installation topology, Crestron Certified Wire and only Crestron Certified Wire may be used. Failure to do so may incur additional charges if support is required to identify performance deficiencies because of using improper wire. CAUTION: Use only Crestron power supplies for Crestron equipment.
Crestron CEN-HPRFGW High Powered RF Gateway NOTE: All Crestron certified Cresnet wiring must consist of two twisted pairs. One twisted pair is the +24V conductor and the GND conductor and the other twisted pair is the Y conductor and the Z conductor. Strip and Tin Wire When daisy-chaining Cresnet units, strip the ends of the wires carefully to avoid nicking the conductors. Twist together the ends of the wires that share a pin on the network connector and tin the twisted connection.
High Powered RF Gateway Crestron CEN-HPRFGW First-time users will need to establish a user account to fully benefit from all available features. Future Updates As Crestron improves functions, adds new features and extends the capabilities of the CEN-HPRFGW, additional information may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision.
Crestron CEN-HPRFGW High Powered RF Gateway Appendix A: The RF Spectrum Crestron’s RF network provides 16 RF channels in the 2.4GHz ISM band, specifically IEEE 802.15.4 channels 11 through 26. The 16 channels define the frequencies at which the RF device will communicate. RF devices on different channels will not communicate or interfere with each other. However, since some of the channels are in the 2.
High Powered RF Gateway Crestron CEN-HPRFGW Appendix B: Optimum RF Reception Guidelines Many factors can affect the reliability of RF communication between an RF gateway and an RF touchpanel. While an effort has been made to determine operating specifications, some specifications are not constant. RF Communication can be limited by several factors including but not limited to EMI (electromagnetic interference), intervening objects, antenna orientation and receiver placement.
Crestron CEN-HPRFGW High Powered RF Gateway Antenna Orientation The antenna orientation on Crestron gateways has considerable effect on range and reliability. The best orientation is unique to each installation. There are three possible antenna orientations: Point the antenna horizontally (parallel to the ground) Point the antenna vertically. Point the antenna at a right angle to the gateway. Never point the antenna downward as this will decrease range and reliability.
High Powered RF Gateway Crestron CEN-HPRFGW Vertical Orientation Building Antenna Rear of gateway Right Angle Orientation Building Antenna Top of gateway 34 • High Powered Gateway: CEN-HPRFGW Operations & Installation Guide – DOC.
Crestron CEN-HPRFGW High Powered RF Gateway Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact an authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory and request an RMA (Return Merchandise Authorization) number.
Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com Operations & Installation Guide – DOC. 6587B (2018055) 08.09 Specifications subject to change without notice.
