Datasheet

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4.4.4 Adobe ConnectPro review
The Adobe ConnectPro solution, was relatively easy to build and set-up in comparison
to the Crestron CaptureLive HD and Haivision Viper, and did exactly that which was
needed of it, although at times it can be difficult to organize if it is not an integrated sys-
tem as it was in Metropolia’s Boulevardi campus since every room, stage, venue is
different and can thus require a lot of planning and setting up to do before the Con-
nectPro can be used. The major flaw of the Adobe ConnectPro is its dependence on an
internet connection since the software is completely web-based; this means that if the
internet connection cuts out in the middle of a streaming session, everything after that
point will be lost as it will not continue to stream. This means a lot of planning needs to
go into setting up the ConnectPro and a back-up should always be in place in case of
such an event as a failed internet connection. According to Jonna Eriksson, if by
chance the internet connection is lost, it is necessary to be quick on your feet and de-
cide whether it is better to keep trying to get the connection to work or to just use the
cameras to capture the event and then fix any mistakes or problems in post-production.
This is a major fault in the design of the ConnectPro, but it is an issue of compromise,
as using the Adobe ConnectPro, is relatively inexpensive and only requires the license,
a camera(s), a microphone and a computer with a secure internet connection.
The lecturer creates a room for a course or meeting, using their administrative rights on
Metropolia’s ConnectPro service and then publishes the link to the room and allows
people to join in. The fact that it allows for viewers to interact with each other as well as
the lecturer is a great feature of the ConnectPro, albeit can at times feel a tad cumber-
some as some lecturers like to move around while talking instead of staying in front of
the computer or podium, which means that they are less likely to notice messages from
the viewers. This can become a problem if the viewer’s feel that they are being ignored
by the presenter simply because the presenter does not return to the computer often
enough, although this issue can be averted with the addition of a ConnectPro-operative
that makes sure everything works as it should, checks the connections and settings,
and also interacts with the viewers, relaying their messages to the lecturer.
The only issue that caused some light distress was that after the ConnectPro had been
set-up in the Boulevardi campus, and the USB-hub had been brought and plugged in,
the camera stopped being recognised by the computer and software, since the com-
puter had installed the required drivers for the camera for that particular USB-slot that it