Crestron C2N-IRGW-F IR Gateway Operations & Installation Guide
This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2007 Crestron Electronics, Inc.
Crestron C2N-IRGW-F IR Gateway Contents IR Gateway: C2N-IRGW-F 1 Introduction ............................................................................................................................... 1 Features and Functions ................................................................................................ 1 Specifications .............................................................................................................. 1 Physical Description..............................
Crestron C2N-IRGW-F IR Gateway IR Gateway: C2N-IRGW-F Introduction Features and Functions • 1-way infrared receiver for Crestron® IR wireless handheld remotes and touchpanels • Compatible with any third-party IR remote utilizing the RC5 command set • Smoked plastic face provides neutral appearance suitable for use with any color scheme • Seamless Cresnet® integration • Compatible with any 2-Series control device • Easy one-piece mounting (no additional hardware required) Specifications Specifications fo
IR Gateway Crestron C2N-IRGW-F C2N-IRGW-F Specifications (Continued) SPECIFICATION IR Wireless (continued) IR Range Power Requirements Cresnet Power Usage Default Net ID Minimum 2-Series Control System Update File1, 2 Environmental Temperature Humidity Enclosure Dimensions Diameter Depth Weight Compatible Remote Controls DETAILS Up to 50 ft line of sight (typical), dependent upon angle, obstructions, IR interference and IR remote signal strength 1 Watt (0.042 Amps @ 24 Volts DC) 2D Version 3.
Crestron C2N-IRGW-F IR Gateway 2. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product Catalog for a complete list of 2-Series control systems. NOTE: Crestron software and any files on the website are for authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIP) only. New users may be required to register to obtain access to certain areas of the site (including the FTP site).
IR Gateway Crestron C2N-IRGW-F C2N-IRGW-F Overall Dimensions 1.59 in (4.03 cm) 2.19 in (5.54 cm) 1.50 in (3.81 cm) 1 2 3 11" 4-wire pigtail (to Cresnet) Connectors, Controls & Indicators # CONNECTORS, CONTROLS & INDICATORS DESCRIPTION 1 SETUP BUTTON 2 LED 3 11” 4-wire pigtail Recessed miniature pushbutton for setup. (Can be pressed with a paper clip.) (1 red) Indicates IR signal reception, Cresnet network communication and setup/update. LED location shown; not visible unless lit.
Crestron C2N-IRGW-F IR Gateway Industry Compliance As of the date of manufacture the C2N-IRGW-F has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling. NOTE: This device complies with part 15 of the FCC rules.
IR Gateway Crestron C2N-IRGW-F Setup Network Wiring When wiring the network, consider the following: • Use Crestron Certified Wire. • Use Crestron power supplies for Crestron equipment. • Provide sufficient power to the system. CAUTION: Insufficient power can lead to unpredictable results or damage to the equipment. Please use the Crestron Power Calculator to help calculate how much power is needed for the system (http://www.crestron.com/calculators).
Crestron C2N-IRGW-F IR Gateway C2N-IRGW-F Horizontal Reception Angle (Distance will depend on the remote/transmitter) 20 0 10 10 20 30 30 40 40 50 50 60 60 70 70 80 80 90 90 Wall C2N-IRGW-F Vertical Reception Angle (Distance will depend on the remote/transmitter) 90 80 70 60 50 40 30 20 10 Wall 0 10 20 Floor 30 40 50 60 90 80 70 Operations & Installation Guide – DOC.
IR Gateway Crestron C2N-IRGW-F The following tools/hardware are required for installation of a C2N-IRGW-F. • Cresnet network cable (not supplied) • Four wire nuts to connect Cresnet wires (supplied) • Drill, hole saw or other means to cut hole in wall or ceiling tile After the Cresnet network wiring has been installed and verified, use the following procedure to install the C2N-IRGW-F (refer to illustration that follows this paragraph): 1. Turn Cresnet system power OFF. 2.
Crestron C2N-IRGW-F IR Gateway NOTE: To ensure proper operation, the C2N-IRGW-F should not be painted. Hardware Hookup Make the necessary connection as called out in the illustrations that follow this paragraph. Refer to “Network Wiring” on page 6 before connecting the pigtail wires from the C2N-IRGW-F. Apply power after the connection has been made. When making the connection to the C2N-IRGW-F, use Crestron power supplies for Crestron equipment.
IR Gateway Setting up a Philips Pronto is easy! Crestron C2N-IRGW-F If using the Philips Pronto, select RC5 code communication. For the Philips Pronto, the RC5 system number is equivalent to Crestron's Transmitter ID code, which is a unique identifier assigned to each transmitter. Likewise, RC5 command number is equivalent to Crestron's Button ID, which is synonymous with the join number used in SIMPL Windows. There is no need to perform the two multi-step procedures in the subsequent sections.
Crestron C2N-IRGW-F IR Gateway “Identify Transmitter” Window 5. Point the universal remote at the C2N-IRGW-F and program the remote with an RC5 code (some Sharp codes are acceptable as well) as outlined in the manufacturer's manual. NOTE: Crestron recommends that codes from manufacturers other than the manufacturer of the device being controlled be used to avoid IR transmission conflict.
IR Gateway Crestron C2N-IRGW-F commands are transmitted and to which devices. Transmitter ID codes are revealed in the “Identify Transmitter” window. Each universal remote has a number of source selection buttons on it (i.e., TV, VCR, DVD, AUX). Typically, those buttons are used when setting up the remote with an acceptable code (refer to “Code Verification” on page 10).
Crestron C2N-IRGW-F IR Gateway “Appendix: Mapping Table” on page 24 contains a table to record this information. Create as many copies of the table as necessary. 3. Click the Clear button in the “Identify Transmitter” window to reset the setup. 4. Press a single button on the universal remote and observe the “Identify Transmitter” window. 5. Record the button title and ID for the action in step 4. 6. Repeat steps 4 and 5 for each button that is to be mapped. Refer to the sample after this step.
IR Gateway Crestron C2N-IRGW-F Programming Software Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com. First-time users will need to establish a user account.
Crestron C2N-IRGW-F IR Gateway Software (Continued) TASK REQUIRED SOFTWARE VERSION Program with simple wizards for systems using a C2N-IRGW-F (optional but recommended). Crestron D3 Pro™ version 2.1.7 or later with D3 Pro Templates version 2.0.1 or later or SystemBuilder™ version 2.0.6 or later with SystemBuilder Templates version 2.0.3 or later. Refer to software release notes or Crestron website for other required Crestron software packages.
IR Gateway Crestron C2N-IRGW-F Locating the C2N-IRGW in the Device Library • The system tree of the control system displays the device in the appropriate slot with a default Net ID as shown in the following illustration. C2Net Device, Slot 9 • Additional C2N-IRGW-F devices are assigned different Net ID numbers as they are added. • If necessary, double click a device to open the “Device Settings” window and change the Net ID as shown in the following figure.
Crestron C2N-IRGW-F IR Gateway “C2N-IRGW Device Settings” Window • The ID code specified in the SIMPL Windows program must match the Net ID of each unit. Program Manager Program Manager is the view where programmers “program” a Crestron control system by assigning signals to symbols. The symbol can be viewed by double clicking on the icon or dragging it into Detail View. A description for each signal in the symbol is described in the SIMPL Windows help file (F1). Operations & Installation Guide – DOC.
IR Gateway Crestron C2N-IRGW-F Uploading and Upgrading Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. However, before attempting to upload or upgrade it is necessary to establish communication. Once communication has been established, files (for example, programs or firmware) can be transferred to the control system (and/or device).
Crestron C2N-IRGW-F IR Gateway Programs and Firmware Program or firmware files may be distributed from programmers to installers or from Crestron to dealers. Firmware upgrades are available from the Crestron website as new features are developed after product releases. One has the option to upload programs via the programming software or to upload and upgrade via the Crestron Toolbox. For details on uploading and upgrading, refer to the SIMPL Windows help file or the Crestron Toolbox help file.
IR Gateway Crestron C2N-IRGW-F Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. C2N-IRGW-F Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Device does not function. Device is not communicating with the network. Use Crestron Toolbox to poll the network. Verify network connection to the device. Use the provided Crestron power source.
Crestron C2N-IRGW-F IR Gateway C2N-IRGW-F Troubleshooting (Continued) TROUBLE LED does not illuminate when remote is transmitting (continued). Intermittent response when remote is transmitting. POSSIBLE CAUSE(S) CORRECTIVE ACTION Low batteries in the Replace/recharge remote. batteries. Obstruction blocking communication path. Avoid large obstructions in communication path.
IR Gateway Crestron C2N-IRGW-F used in the following equation to calculate the cable length value on the equation’s left side. Cable Length Equation 40,000 L< RxP Where: L = Length of run (or chain) in feet R = 6 Ohms (Crestron Certified Wire: 18 AWG (0.75 MM 2 )) or 1.6 Ohms (Cresnet HP: 12 AWG (4 MM 2 )) P = Cresnet power usage of entire run (or chain) Make sure the cable length value is less than the value calculated on the right side of the equation.
Crestron C2N-IRGW-F IR Gateway List of Related Reference Documents DOCUMENT TITLE 2-Series Control Systems Reference Guide Further Inquiries If you cannot locate specific information or have questions after reviewing this guide, please take advantage of Crestron's award winning customer service team by calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876]. For assistance in your local time zone, refer to the Crestron website (http://www.crestron.
IR Gateway Crestron C2N-IRGW-F Appendix: Mapping Table Use this table when mapping the buttons on the universal remote. The list can then be used as a reference when creating the SIMPL Windows program. PHYSICAL DEVICE BEING CONTROLLED: TRANSMITTER ID (HEX): BUTTON TITLE ON UNIVERSAL REMOTE BUTTON ID (DECIMAL) Sheet 24 • IR Gateway: C2N-IRGW-F of Operations & Installation Guide – DOC.
Crestron C2N-IRGW-F IR Gateway Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact an authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory and request an RMA (Return Merchandise Authorization) number.
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Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com Operations & Installation Guide – DOC. 6574A (2017771) 03.07 Specifications subject to change without notice.
