Installation guide

Crestron C2N-DBF12 & C2N-DBN12 Decorator Keypads
Operations & Installation Guide – DOC. 6200C Decorator Keypads: C2N-DBF/N12
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C2N-DBF/N12 Troubleshooting (Continued)
TROUBLE POSSIBLE
CAUSE(S)
CORRECTIVE
ACTION
Keypad does
not function
(Continued).
Keypad Net ID is the
same as another
device’s Net ID.
Assign a different Net
ID in SIMPL Windows
and reset unit using
Toolbox.
Button LED
does not
illuminate.
Feedback signal
names incorrect in
SIMPL Windows
program.
Verify SIMPL
Windows program for
feedback signal
names.
LED intensity set to 0
(zero).
Set intensity to
desired level.
All LEDs are
blinking at a
slow rate.
Firmware is loading. Wait until firmware
load is complete.
The keypad has
reverted to its
bootloader firmware.
Reload firmware.
All LEDs are
blinking at a
fast rate.
The keypad is in
TSID mode.
Press any button to
complete the TSID
action.
Pressing
button yields
wrong result.
Keypad is mounted
upside down.
Check keypad
orientation.
Keypad programmed
incorrectly.
Check programming
in SIMPL Windows.