Installation guide

Decorator Keypads Crestron C2N-DB6, C2N-DB8 & C2N-DB12
C2N-DB6/8/12 Troubleshooting (Continued)
TROUBLE POSSIBLE
CAUSE(S)
CORRECTIVE
ACTION
All LEDs are
blinking at a slow
rate.
Firmware is loading. Wait until firmware
load is complete.
The keypad has
reverted to its
bootloader firmware.
Reload firmware.
All LEDs are
blinking at a fast
rate.
The keypad is in
TSID mode.
Press any button to
complete the TSID
action.
Feedback indicators
do not light.
Indicator intensity is
set too low.
Set Min Auto
Backlight Intensity
to 1% or higher, or
set Indicator
Intensity analog
input to 1% or
higher if Auto
Intensity has been
disabled.
Check Network Wiring
Use the
Right
Wire
To ensure optimum performance over the full range of the installation
topology, use Crestron Certified Wire only. Failure to do so may incur
additional charges if support is required to identify performance
deficiencies because of using improper wire.
Calculate
Power
CAUTION: Use only Crestron power supplies for Crestron equipment.
Failure to do so could cause equipment damage or void the Crestron
warranty.
CAUTION: Provide sufficient power to the system. Insufficient power
can lead to unpredictable results or damage to the equipment. Use the
Crestron Power Calculator to help calculate how much power is needed
for the system (http://www.crestron.com/calculators
).
16 • Decorator Keypads: C2N-DB6/8/12 Operations & Installation Guide - DOC. 6154C