Owner's manual

Crestron Adagio
®
ATC-AMFMXM AM/FM/XM Tuner Card
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
ATC-AMFMXM Troubleshooting
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
Tuner muted. Mismatched slot. Place card in proper slot.
Antenna not connected
or not connected
properly.
Connect antenna according
to instructions.
Mute turned on.
Press the Mute button to
disengage muting.
Station detuned or weak. Tune station; adjust antenna.
Adagio system volume
is turned down.
Check Adagio system volume
setting.
Receiving only XM
Channels 0 and 1.
The XM Tuner is not
activated.
Follow instructions on inside
cover of this manual.
Cannot access
tuner card controls
from Adagio
system front panel.
Dusty contacts.
Clean contacts with cotton
swab or clean cloth. Apply
Isopropyl alcohol as needed
for cleaning.
Noisy AM/FM
reception.
Improper antenna
connection.
Verify proper antenna
connection.
AM/FM scan does
not operate.
Station signal strength
too weak.
Check antenna placement
and orientation for good
signal strength.
Reference Documents
The latest version of all documents mentioned within the guide can be obtained from
the Crestron website (http://www.crestron.com/manuals). This link will provide a list
of product manuals arranged in alphabetical order by model number.
List of Related Reference Documents
DOCUMENT TITLE
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Adagio AMS Media System
Adagio AMS-AIP Media System with Advance Image Processing
Operations & Installation Guide – DOC. 6462A AM/FM/XM Tuner Card: ATC-AMFMXM • 11