Specifications

8
Software Replacement
If lost, or misplaced, replacement software and documentation is available to be purchased. For the
United States, you can access replacements through the Software Services web site
http://www.xdss.com. If you reside outside the United States, work with your local Xerox
Representative. Xerox personnel may not be able to provide services unless these materials are
available.
Professional Support Services
Xerox offers a rich set of value-added services designed to help you plan, implement, and operate
your solution in addition to migrate and build your key applications, analyze and optimize your
workflow. Your local sales representative and analyst can discuss and demonstrate to you their
professional services can make your business more effective. Professional services are billable by
the hour and/or job based on region.
Remote Services
Xerox prInteract™ services are a suite of remote services available on various print engines to check
the engine state and report billing meters. Meter Assistant™ is a feature within certain Xerox engines
that uses the digital front end to send meter readings over the internet. Supplies Assistant™ is a
feature within certain Xerox engines that allows customers to easily replenish and order Xerox
supplies. Remote Assistant™ is a feature within certain Xerox engines that allows customers to
authorize a Xerox specialist to remotely access the user interface on the digital front end to help
guide you through corrective actions.
Automated Meter Reading and Automated Supplies Replenishment (AMR/ASR) is offered on the
Xerox Color 550/560 Printer.
Customers who wish to find further information may go to
http://www.xerox.com/printeract
File Creation
There are several factors that effect the creation of a proper output file. These v ariations can have a
negative impact on processing time. It is always best to create a file with flattened images. Images
that are placed at there appropriate angle, size and screening prior to being implemented in a design
program will typically process better. Always refer to a design guide for advice. Xerox offers
literature as guidelines to help you and your customers. They are The Art & Science of Digital
Printing, The Parsons Guide to Getting it Right, and The Xerox Job Preparation Guide for Designers.
These items are part of the Xerox Profit Accelerator Program. Further information can be found at
www.xerox.com under Business Development, or from your local sales representative.
PDFs (Portable Document File) is a standard in today’s industry. The same variations that can slow
your production for a native file apply to PDFs as well. It is always best to optimize the PDF by
flattening any layers. Always read the full documentation and understand how PDFs affect color
paths with the print engine. Adobe has literature available on PDF creation such as How to Create
the Perfect PDF, and Designer's Guide to Transparency for Print Output. These documents are
downloadable from Adobe’s web site at http://www.adobe.com/studio/print/.
http://www.adobe.com/studio/print/.