Specifications

15
Responsibility Matrix
Action
Customer
Carrier
Xerox
Ensure adequate space and power to configure the
Color Server to the print engine.
X
Unpack system / components
X
3
Install server hardware
X
3
Connect all System Components prior to powering up
the system
X
3
Install the printer description files, utilities, and
printer drivers on client PCs
X
2
Ensure network configuration
X
2
Confirm network integrity
X
Acquire and install client workstation network
hardware and/ or software
X
2
Monitor and Adjust calibration for color matching of
color management systems
X
Load any additional fonts
X
Procure BNC transceiver for network connection (if
required)
X
Set up and administer client workstations
X
Provide Helpline Support (when FSMA is purchased)
X
1
Provide spared parts (when FSMA is purchased)
X
1
Provide service (when FSMA is purchased)
X
1
Install all software options designated as customer
installable
X
Secure all system software
X
Assess site security requirements and configure the
print server as needed to satisfy customer’s
IT/Security department
X
Ensure all “sensitive” customer data is removed from
the server and print engine hard drive before return
to Xerox
X
1
Xerox is responsible when a Field Service Maintenance Agreement (FSMA) is purchased. Xerox does not
offer these services without the purchase of an FSMA.
2
A customer can purchase professional consulting hours to have a systems analyst assist in planning and
implementing these activities.
3
The Xerox Color 550/560 Printer is delivered and installed by Carriers. The carrier unpacks, installs the
hardware, connects the print server to the engine, and prints a job from the sample jobs folder. The
customer installs all software options.