FAQ

September 2015
To add a new user in Wink App, select your Wink Hub and tap the 3 dots in
the top right corner. Tap Add User under the Wink Hub settings and provide
the new user’s email address.
SmartThings Users: Yes. In the SmartThings Mobile App, you can give
access to other users. In the left hand menu, select the My Account option.
Select Manage Users, then Add User.
Once invited, the user will be able to create their own SmartThings account
and control their Connected Cree
®
LED Bulb.
WeMo Users: Yes. You can give access to other users by providing them
access to your home wireless network on their smart device. Once connected
to your network, other users can download the WeMo App and their
dashboard will populate with your Connected Cree
®
LED Bulb(s).
10. Are Connected Cree
®
LED bulbs dimmable?
Yes. Bulbs can easily be dimmed via the App on your mobile device. The
Connected Cree
®
LED bulb is not recommended for use with wall dimmers.
11. How many bulbs can I connect to one hub?
Wink Users: A Wink Hub can control up to 50 Connected Cree
®
LED bulbs.
SmartThings Users: There is no hard limit to the number of devices you can
control with a SmartThings
®
Hub.
WeMo Users: The WeMo Link™ can control up to 50 Connected Cree
®
LED
bulbs.
12. Can I still turn lights on and off without using the App?
Yes, the bulbs can still be turned on and off by the lamp or wall switch.
13. If I cannot find my mobile device or its battery is dead, can I still turn my bulb
on or off?
Yes. For example, if you wake up in the middle of the night and need to turn
on your lamp, but you don’t have your mobile device handy, simply turn the
lamp off and then back on and the bulb will light to full brightness.